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Age Requirement Policy

Guests must be 21 years or older with photo identification to check-in. 

Rated 3,8 out of 5 by 967 reviewers.
Rated 5 out of 5 by Very happy with room and staff. Rooms were spacious, Shulas has excellent food and Bar 10 served great drinks. 21 Апрель 2014 г.
Rated 5 out of 5 by Great hotel Not easy in the middle of Times Square but this hotel offers many great features, including Shula's. Really enjoyed it. 19 Апрель 2014 г.
Rated 5 out of 5 by Beautiful Hotel & Good Location The property exceeded my expectations. Very nice gym, the rooms & lobby look brand new and fresh. Several of my co-workers (SPG Platinums who frequent other SPG properties in NYC) warned me that this Westin was sub-par. This was definitely not the case! It turned out to exceed my expectations! After I reported back several of them gave it another try and are now Westin Times Square loyalists. 16 Апрель 2014 г.
Rated 5 out of 5 by Great location for visiting NYC SPG Status: Lifetime Gold Date of Stay: April 2014 Length of Stay: 4 nights Arrival Day: Thursday POSITIVES: Upgraded room- I reserved a Traditional King. I was upgraded approximately three weeks prior to arrival to a Deluxe Corner King which was a very nice size. View from room- We were on the 28th floor with a very nice view of the city skyline and the river. Check-in- When we arrived there were seven people in the dedicated SPG check-in line with two front desk agents working that line! I’ve never experienced a property that paid that much attention to the elite check-in line. The regular line had 15 in it with only one front desk agent working. Approximately three minutes after arrival another front desk agent appeared from the back and started working the regular line. Cleanliness of room- The room and bath were spotless. We requested that the room be cleaned during a specific period each day before we departed for the day. The room was always ready when we returned. Water temperature & pressure- Self-explanatory. In-room safe- Self-explanatory. Location- Great location and within walking distance of restaurants, bars, shopping and most Broadway theatres. Television- The room had a 47-inch HD TV which puts most hotel’s standard 32-inch sets to shame! A good selection of channels, all in HD, was also available. Availability of electrical outlets- There were three outlets available at the desk and additional outlets available by the nightstands. Internet speed- I opted for free high-speed internet for my Gold amenity and chose the 10 mbps higher speed option. The speed test delivered Ping 6ms, Download 10.21 mbps, Upload 10.07 mbps. Shula’s- The hotel’s dining options (other than room service) were Shula’s Steakhouse, Shula’s Bar 10, and Shula’s No Name Bar (attached to steakhouse). Drinks at Shula’s No Name Bar were excellent as was the food, service and wine selection at Shula’s Steakhouse. Breakfast service and offerings at Shula’s were very good. Each time we returned to Shula’s we were made to feel very welcome. NEUTRAL: Heavenly® Bath- The room and bath had recently been renovated and what apparently is the new Westin Heavenly® Bath shower heads were in the shower. This consisted of a rain shower head with a hand-held shower head. NEGATIVES: Guest room chair- Truly only one negative. The guest room chair must have been re-purposed from the previous rooms as the stuffing was coming out of the chair cushion in two locations. Overall, this was an excellent stay and I will definitely return to The Westin New York at Times Square again. 15 Апрель 2014 г.
Rated 5 out of 5 by The hotel accomodations and staff were fantastic I spent a week at this hotel with my wife and kids and the experience was incredible. The staff was always courteous and responsive and by the end of the week my family and I were treated like family. I not only recommend the hotel, I am setting my parents up with a 3 day stay in May, this hotel is worth it. 4 Апрель 2014 г.
Rated 5 out of 5 by Best place to stay in the Theater District The proximity to the restaurants and theaters was great. The staff was friendly and helpful. This is my second visit in 4 months. 31 Март 2014 г.
Rated 5 out of 5 by Great Customer service I felt like the Westin valued my business….and that doesn't always happen any more. We stay a week and everyone was so helpful. 23 Март 2014 г.
Rated 5 out of 5 by Great location. Great service. Overall, this was a great experience. Prior to this 4 day stay, I spent 2 days at the W Hotel Times Square. The Westin was much better......a platinum upgrade, attentive staff, great room given NYC room sizes and easy access to the city. 18 Март 2014 г.