The Westin Charlotte

  • 601 South College Street
  • Charlotte,
  • North Carolina
  • 28202
  • USA
  • Landkarte

Zimmer & Preise

Schließen

Kinder pro Zimmer

Diese Angaben ermöglichen es uns, die besten Zimmer für Sie zu ermitteln und Ihre Ankunft entsprechend vorzubereiten.

Informationen zu Zustellbetten und/oder Aufschlägen für weitere Personen finden Sie in den Zimmerbedingungen und Details.

Rated 3.8 out of 5 by 795 reviewers.
Rated 4 out of 5 by Noisy I stayed on the 7th floor and the room was extremely noisy. There was plenty of noice on both nights from the hallway and adjoining rooms. I was woken up several times in the night because of this. July 21, 2014
Rated 5 out of 5 by Excellent Conference Stay I attended a week long conference and found the hotel room spacious, the meeting rooms conducive for work, and the food delicious. Hotel staff members did an excellent job accommodating hundreds of conference participants. I enjoyed my stay. July 14, 2014
Rated 4 out of 5 by One thing for correction I paid the valet $25 for a car wash and the next day it was not washed and the guys paid were not working to refund the payment. Also, breakfast at 630 am was super slow. I ordered the granola, yogurt, and berries with coffee. With only 4 tables occupied it took 20 minutes to bring a plate with the items separated on it - pretty presentation but why so long when others were getting the buffet? March 20, 2013
Rated 4 out of 5 by Never a bad stay My only complaint was that my room was not ready when I arrived although I called that morning and was promised that it would be. Check in time was at 2pm however, I didn't get keys until 9pm. July 21, 2014
Rated 3 out of 5 by restaurant and front desk need to get its act together The rooms are nice and clean and comfortable, the people friendly, but the restaurant was not very good and the front desk could not figure out how to make sure that the breakfast free package was communicated to the restaurant, even after I specifically asked them to make sure that I wouldn't be charged, a huge charge still showed up on my bill. They clearly did not know what they were doing. February 20, 2013
Rated 4 out of 5 by Great location! The location was great! You can walk to lots of restaurants and pubs! The bar at the Westin is very overpriced. Also a 5 star hotel does not make you pay for internet. I found that ridiculous! I refused to pay and simply walked to the Panera. Also I was very disappointed that the cleaners dump the recycling and trash all together. When I asked about this she said someone goes through it-I bet! February 9, 2013
Rated 5 out of 5 by A great experience I really enjoyed my stay at the Charlotte Westin. Staff were courteous, the facilities are in excellent condition and I especially enjoyed the well-equipped pool/gym. I look forward to coming back for another stay in the future. July 15, 2014
Rated 5 out of 5 by Great location This Westin exceeded my expectations. I brought a group to this hotel--I received great feedback about the facility, service, and location. The hotel is within walking distance of restaurants to satisfy every cuisine and price point. The rooms and the views also made our stays extremely comfortable. June 26, 2014
Rated 1 out of 5 by needs service improvement Very disappointed, dirty carpets in our room, we asked for sheets and it took 1 hour, we called 3 times, we asked for a towel and it tool 1/2 hour….nice hotel, but terrible service. July 21, 2014
Rated 4 out of 5 by Nice but spendy The hotel facilities are very nice. However, the charges for wifi, food, and other services were too high. July 28, 2014
Rated 3 out of 5 by Are you reading my survey responses? I'll comment again, as I have before, but I have no idea if you're receiving this feedback. I don't get responses so who knows. But, here goes. Again, brushed my teeth with warm water. Why can't you get your water regulated at this hotel so that the cold tap produces cold water?? This happens every time I'm there, regardless of the room. There was no SPG recognition. Papers no longer delivered to my door in the morning? No free water in my room? I even left a message for management regarding this and got no response. It seems that all the housekeeping service does is make the bed each day. I just felt like a regular guest and if there is no SPG recognition or extra perks, there are a lot of other hotels in Charlotte I could stay at. Each time I return to your hotel (which is pretty regular) my satisfaction is less and less. I hope you hear this and that you're paying attention to your customers. August 10, 2013
Rated 4 out of 5 by It was great location The partking fees were outrageous I did not sleep a wink because fI was over the roof area and those generators kept me up all night. The bed was hard as rocks, I have a backache as we speak, and I had to call maintenance to fix the heat, cold air was coming into the room and had to wear a blanket for an hour until the heat was fixed. COULD NOT GO SWIMMING, THE ROOM WAS FREEZING.... February 3, 2013
Rated 4 out of 5 by This hotel is in a great location It served us very well for the convention, in close proximity to local attractions and venues. July 28, 2014
Rated 5 out of 5 by Nice Hotel We stayed here for an on-site conference. The rooms were comfortable and quiet and the front desk staff very helpful. The catered food was very good. I do wish the Starbucks was open more hours. Great job! July 15, 2014
Rated 4 out of 5 by Good not great The hotel met my needs, there are other more expensive options downtown, but I cannot justify the additional expense. The staff was friendly and helpful, but basic room maintenance could have been better; the faucet was leaking, some towels were stained, the bathtub was not "sparkling". The gym is great, much better than those hotels were all the equipment is just crammed in there. June 5, 2013
Rated 4 out of 5 by Hotel was good but could have been great I booked this hotel based on my last visit. This visit started out bad with a large bus blocking the driveway and after driving for 12 hours my wife and I wanted to get to our room. The room was ok but not for the price. The carpet looked like it needed replaced a while back. The bed was comfortable, the bottled water was a nice touch, the bath was clean and functional. April 1, 2014
Rated 3 out of 5 by DISAPPOINTED!!!! Would only recommend for the bed. Love the bed. Attended a Conference and my room was given away because someone else had the same last name as I did. Went to the bar and the waitress literally ignored us for 45 minutes. Tried getting her attention and she ignored again. As soon as a couple walked in she literally went right over to them. Had to get manager involved in situation. September 9, 2013
Rated 4 out of 5 by Better'n Super 8 Nice rooms and meeting facilities; was a little taken aback by the parking fee (I didn't recall seeing anything about it in any registration information); food and beverage prices at the hotel and associated vendors seemed a bit high, but I haven't been to Charlotte in a while and was not that familiar with the local cost scale. June 2, 2014
Rated 3 out of 5 by Never had shampoo! I really really wanted to LOVE my experience, but it was the little things that keep me at a "meh". Pillow cases were left off, shampoo was never replaced. There were two of us in the room, so we needed it! I really enjoyed the lobby lounge and the waitstaff in the restaurant was great! Why won't I recommend? I only recommend when I know that the experience will be outstanding. November 11, 2013
Rated 4 out of 5 by Good conference weekend It was a great conference and the hotel made it a relaxing weekend. While the check in lines were long, the staff gave people water bottles. Nice touch. July 21, 2014
Rated 2 out of 5 by Not the usual Westin experience Water pressure was low, and temperature did not get very hot in the room. Ordered room service, after over an hour I called and was told it would be another hour at least (told 45 mins originally). At least they canceled it for us. Cable tv did not function (cut in and out and was fuzzy). Not exactly worth nearly 300 a night.. All staff were very courteous and professional. December 8, 2013
Rated 5 out of 5 by Excellent hotel Our 4 night stay at the Westin was very pleasant and we would certainly consider staying there again. Parking at check-in was a little challenging, but the staff intervened and took care of us. The amenities were quite nice and all the staff were cordial and helpful. Our room was clean, comfortable, and spacious and it was great to unwind in the lounge at the end of the day. July 16, 2013
Rated 4 out of 5 by AKA Conference The biggest problem was waiting for the room to be ready for occupancy. There should have been more staff for the volume of people attending the conference. July 19, 2014
Rated 4 out of 5 by travele smoking room safe did not work no coffee in room second day lots of hassles coffee shop people fabulous front desk great chececk I too long room care mediocore mjaids nice you need some help!!!! July 14, 2014
Rated 5 out of 5 by This hotel has great features The hotel location was ideal for exploring Charlotte. We were able to walk to the downtown locations and were moments away from the freeway to explore outside the downtown Charlotte area. July 15, 2014
Rated 5 out of 5 by First time in Downtown Charlotte NC What a great property, excellent staff, food and meeting facilities. Easy walking distance to attractions, shopping and restaurants...what more could you want for a business convention. July 15, 2014
Rated 2 out of 5 by Not too pleased I was so unhappy with the front desk and the customer service from this hotel. The room service department was totally incompetent and the food was disgusting. Even though they took the charge off the bill, that was not the point. I expect great service and great food, especially at the amount they charge. I would never go back to this hotel. Not a good experience AT ALL!! February 19, 2013
Rated 5 out of 5 by Great Experience Great Experience. The only problem was my room key was deactivated and it took over 30 minutes to get help. Also the food is over priced. July 21, 2014
Rated 1 out of 5 by horrible service THIS WAS THE WORSE EXPERIENCE EVER AT A HOTEL. LARGE CONVENTION IN TOWN AND STAFF WAS OBVIOUSLY NOT ADEQUATELY PREPARED. DID NOT RECEIVE ROOM REQUESTED AND NO ARRANGEMENGS WERE MADE TO ACCOMODATE. July 13, 2014
Rated 2 out of 5 by This hotel seemed great. The lobby and restaurant looked great. The food was good. The fitness room was good. However the room had stained and frayed carpet. The floor was not vacuumed daily. There was a napkin dropped on Monday night by mistake. I noticed it the next day after the room was "cleaned." It was still there when I left. Also, one of the pillows from the bed was behind a chair, probably where it fell when the bed was made, and it was there two days later when I left. September 7, 2013
<<prev 13 14 15 16 17 ... 28 next>>