Rated 5 out of 5 by Marsh This hotel food and beverage
Experienced the new menu in the restaurant which was excellent both for dinner and breakfast
April 11, 2013
Rated 5 out of 5 by Glenn Great location
Top notch hotel with great service and only hotel IN the Beale Street Entertainment District
March 2, 2013
Rated 4 out of 5 by panchohio Great Hotel, extras very expensive
Charge for WiFi, Charge for Parking, Parking not convenient, Don't Touch Amenities in Room
February 19, 2013
Rated 5 out of 5 by FromMemphis Exceptional Staff
Check-in was quick and efficient. Answered all my questions. Staff was very professional.
December 8, 2011
Rated 4 out of 5 by Johndoe357 Nice hotel
Great location and services, the food in the restaurant was above expectation.
March 28, 2014
Rated 4 out of 5 by Casfay Great Location
Within walking distance to many attractions. Hotel room was clean and comfortable. We were on the quiet side and so had no problem with noise, but friends on the Sullivan's Pub side were kept awake until 5 am with loud music. Some of our party had no shampoo, etc in their rooms, and we had no coffee additions ( cream, sugar) upon arrival. We were supplied as we asked. Make up mirror in our room was clean on one side, but dirty on the other. Just small details, but details are everything! Beds were very comfortable. Room was spacious. Could not get the room cooled downed enough for us at night, but we do like it very cold. Valet parking is expensive, but worth having it when you return to the hotel and many streets are blocked off due to events in the area. Wine by the glass was very expensive at the bar in the hotel. ( $27 for 2 glasses, ni tip). We attended a wedding reception there and the food ( southern style) was delicious ( but expensive for the bride's family $55 per plate. Of course that included the venue, service, food, cakes, etc. They were well organized with set up, bar, etc. I would stay here again because it was a good location and the staff is FANTASTIC!! Very friendly and helpful.
June 17, 2013
Rated 5 out of 5 by sahimber The Westin
Excellent hotel and staff. Great location. Internet should be free for SPG members.
February 12, 2013
Rated 5 out of 5 by Ellie56 Features and service
Unparalleled and distinguished by the people than operate the facility.
January 19, 2013
Rated 5 out of 5 by Bobby6438123 No complaints
I'm more easily satisfied than some, but the hotel met all my needs and wants.
February 3, 2014
Rated 3 out of 5 by renee73 Lacking amenities
There was no concierge service. The bar did not open until 5:30 on the weekends.
March 5, 2013
Rated 5 out of 5 by MemphisTraveler Great location!
This hotel is within walking distance of everything. Staff is ver friendly.
December 22, 2012
Rated 5 out of 5 by smod 2nd time there, love the place
great spot. I tell everyone that if you are in Memphis, stay at the Westin.
June 21, 2013
Rated 5 out of 5 by leefus48 leefus48
Great bed to sleep in and right at Beale St with an excellent resturant.
April 2, 2013
Rated 5 out of 5 by DP23 Great & Trendy Hotel
Great and Trendy Hotel. Front Desk, Valet staff and AV staff are great.
July 5, 2013
Rated 4 out of 5 by Professor1908 A Hotel Gem in Memphis
This has become my go-to hotel every time I go back home for a visit!
August 11, 2013
Rated 5 out of 5 Great hotel to stay at in Memphis
I've stay at this hoteltwo times now. Both stays we're excellent.
July 9, 2012
Rated 5 out of 5 by Art71 Late arrival
Very accommodating. We were late arrival due to airline issues.
June 25, 2013
Rated 5 out of 5 by Kelvis Great location - Very nice & clean.
Perfect location - spacious, clean rooms & very helpful staff.
August 6, 2012
Rated 5 out of 5 by biosales Memphis Westin
Great fitness center, nice rooms and close to everything!
October 14, 2012
Rated 5 out of 5 by Mare This hotel has great features
Quiet & comfortable rooms
March 16, 2013
Rated 5 out of 5 by Onionhead3 Beautiful modern hotel. Very friendly staff
Beautiful modern hotel with friendly and attentive staff
February 25, 2013
Rated 3 out of 5 by ayla room service
don't expect room service to be interested, or prompt.
August 8, 2013
Rated 5 out of 5 by CBCElvispresley Westin Memphis
Great staff and Great features. Best hotel in Memphis.
February 16, 2013
Rated 5 out of 5 by BrianF Great staff and location
Staff was extremely helpful and friendly.
I'll be back
March 28, 2013
Rated 2 out of 5 by joby front desk9
"This hotel don't have professor worker front desk
September 12, 2012
Rated 5 out of 5 by steve43 hotel staff
The staff and level of service were great.
March 25, 2013
Rated 2 out of 5 by aloha NOT as Important
When we arrived, the Valet gentleman marshaled us so far forward that we were no longer under the awning (it was raining). He said he did this to make room for others. We had driven 8 hours so I had some sorting to do in the car, once I was done there was still no one to help with the luggage. I grabbed a cart and began loading my stuff on to it. The Valet told us we could not use a cart since they had other guests arriving that have a contract with the hotel. I told him I did too, it is called a reservation. He then took the cart into the lobby and emptied it of my items. I ask him about this and he said "the other people are more important than you." I took the rest of my stuff into the lobby and checked in. I talked to the Manager (Chris?) and he said all the right things, apologized and all. He said he would take the Valet charge off my bill. That didn't happen, we were charged. I am sure I could have questioned it again and gotten it removed, but I was done discussing things. We figured out the "More Important" guests they had were the visiting team playing the Memphis Grizzlies that night.
The room was nice, it could have been cleaner but was not nasty. The toilet seat was not tight, it swiveled.
Bottom line: We will NEVER go back.
May 11, 2013
Rated 5 out of 5 by Nese4522 The only one for me....
This is the only hotel I want to stay in!
March 25, 2013
Rated 5 out of 5 by Kath Teenage boys loved playing the Gibson!
What a great feature! Fabulous room!!
March 14, 2013
Rated 4 out of 5 by Paty64 Good hotel
Nice place and close to Beale street
March 6, 2013