The Westin Atlanta Airport

  • 4736 Best Road
  • Atlanta,
  • Géorgie
  • 30337
  • États-Unis
  • Carte

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Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

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Politique relative à l’âge requis

Les clients doivent être âgés d'au moins 18 ans et présenter une pièce d'identité officielle avec photo en cours de validité pour réserver une chambre.

Rated 3.9 out of 5 by 771 reviewers.
Rated 2 out of 5 by Westin - Atlanta Airport This hotel was "nothing special". Compared to other Westin locations where I have stayed, this one would rank at the bottom. May 9, 2013
Rated 5 out of 5 by Great Hotel I always try to get this Hotel when I come to Atlanta. May 8, 2013
Rated 5 out of 5 by Race Weekenders Hotel is Excellent. Staff is friendly and accommodating. Have stayed at this hotel for several years now and always satisfied. May 7, 2013
Rated 2 out of 5 by Weekends are definitely not the time to stay at this hotel Food and beverage service was appallingly slow. At lunch Sunday, there were 3 tables with a total of 6 customers and 3 servers. It still took 25 minutes for our order to arrive and each order was incorrect in some way. Throughout my Friday-Sunday stay staff was most often focused on visiting with other staff members including a lagre number of off duty staff that was simply hanging out. This facility could benefit a higher level of management supervision and extensive customer service training. Simple requests like "may I have a glass of water" should not get the answer " I'll go find your server" May 6, 2013
Rated 3 out of 5 by Thin walls. Stayed at your hotel twice in the last two weeks. On both occasions we were disturbed in the middle of the night by other guest. The first time by a couple having a intimate moment, however on Saturday night my disturbance came from the hotel staff. My room number was 589. May 6, 2013
Rated 2 out of 5 by So much average Good price, good location, facilities are just old, just not up to the usual Westin experience. May 4, 2013
Rated 5 out of 5 by Engaging Excellence....in every way An unexpected stop in Atlanta created the opportunity on a very important book tour. The staff from moment one were careful to hear the needs, accomodate requests, and facilitate immediacy. Each service level was simply tuned in, affirming of next steps, and superlative in their execution. Moreover, this is a happy place, employees are treated well and they choose to go past the expectation for service. The facility is beautifully maintained and convenient to the airport and other parts of the area. May 3, 2013
Rated 3 out of 5 by Better than Nought While this is an older hotel, it has been renovated in recent years. Needless to say, it is immediately accessible to ATL, as well as convenient to I-285, I-85, and I-75. Check-ins may be slow, as the hotel attracts plenty of less than seasoned travelers. With that said, the hotel does tend to recognize Starwood status and provide upgrades as appropriate/available. The recent renovations are a definite positive, although they cannot make up for the older bones of the hotel. Breakfast in the restaurant was fine, with a great variety of items included in the brunch, but the staff is very rules bound. Not the best, not the worst, but better than pre-renovation. May 1, 2013
Rated 3 out of 5 by Hoping for Better Impressive lobby. Beautiful, clean room. Comfortable bed. Aesthetic decor. Complimentary internet service was much appreciated. The negatives were: 1. Garbage strewn all over the sidewalk in front of the entrance to the lobby 2. Shower that did not get hot, or even warm, even after running for 10 minutes. 3. Palio restaurant: menu stated that there was a buffet option and a salad bar option, but in fact, neither was available. 4. Parking: I had to drive to a meeting. I asked the desk clerk what to do. I followed her instructions. The parking ticket didn't open the gate. I called, & a person said she'd handle it, but nothing happened. Had to call twice in order to get out of the lot. April 30, 2013
Rated 5 out of 5 by Great location Great location, rooms fresh and clean and always love the bathroom amenities as well as Starbucks coffee! April 29, 2013
Rated 4 out of 5 by A wonderful place to stay The hotel was very clean and the staff was polite and accommodating. My first room had a funny scent in it. The staff immediately moved me to another room and and apologized for any inconvenience. The bed is amazing, I slept like a baby. I look forward to visiting again! April 29, 2013
Rated 1 out of 5 by Staff unaccommodating! The mattress was like a inflated life raft that had lost much of its air...awful and old. April 26, 2013
Rated 5 out of 5 by Great Comfort Great checkin and checkout process. The staff was very welcoming. April 22, 2013
Rated 5 out of 5 by Nice Experience GREAT HEAVENLY beds nice staff and rooms Westin our favorite hotels at a great price point. Room had a mildew smell that cleared quickly with runnung AC. We will return next time we visit Atlanta. April 21, 2013
Rated 2 out of 5 by Convenient, but not Westin-standard My shower didn't have hot water when I stayed here, and didn't get fixed even when I complained to the front desk. Room service took forever, and the gym was under renovation - makeshift gym didn't even have towels/water. It's convenient to the airport but the rooms are tiny and it's not up to Westin standards. April 19, 2013
Rated 5 out of 5 by comfortable beds! beautiful rooms and hotel April 19, 2013
Rated 5 out of 5 by EXCEPTIONAL Staff was professional, friendly and helpful. April 18, 2013
Rated 4 out of 5 by NIce Over Night Stop Incredibly friendly staff. Super comfortable bed. Delicious food! Wonderful Westin! April 17, 2013
Rated 3 out of 5 by Great food; avoid valet Great food from the bar(after hours); brunch in the restaurant was delicious; great service all around. My only concern was the valet parking. My car and my dad's car had scratches on the front bumper. AVOID VALET PARKING. Besides the lot is less than 500 ft from the entrance AND cheaper to park it yourself! April 16, 2013
Rated 3 out of 5 by Bummer I love Westin, but my Atlanta Airport stay in April of 2013 was a huge let down. First I will focus on the positives. 1) We used the Westin as our hub for playing tourists for 4 days. The free shuttle to/from the airport allowed us to use the MARTA and avoid traffic and parking fees downtown. 2) Nearly every staff person I encountered was top notch and friendly. The only exception was the grouch working the Starbucks. Everyone else was super! The issues: 1. Cleanliness: My room was dirty. Dust had build up on ledges, behind lamps and the alarm clock, etc. The armchairs were filthy. We sat down at the bar area for a drink one night and when my husband stood up, he found he had been sitting on a condom. Gross! 2. Smoky smell: Despite their non-smoking policy, I am certain there were smokers in the room before us, and it was not properly cleaned properly to remove that stale smoke smell. I thought I would get used to it, but it bugged me our entire stay. 3. They were "out " of a lot stuff. Out of most food items at Starbucks, out of guac for my quesidilla....several items throughout our stay were not able to be provided items that seemed pretty basic to me. 4. The Heavenly Bed--purgatory. My number one reason for staying at Westins is the sleep I get on this famous mattress. I think maybe this bed was old. It sagged in the middle, and my hubby and I were rolling together in the middle--a problem we never had before at a Westin. Typically you get a mixture of firm and soft pillows, but ours were all soft--so it was very hard to get comfy. Big disappointment. I've been living in Westin bliss for many years--having nearly perfect stays each time. However my bubble was burst at the Atlanta Airport location. It was just another airport hotel. April 16, 2013
Rated 5 out of 5 by Transportation The Front Desk Staff were very nice...I will be back to stay in this same Hotel again...and the room, was very clean.... April 16, 2013
Rated 3 out of 5 by This hotel was very clean Did NOT receive 2 wake up calls and was late for flight. April 14, 2013
Rated 4 out of 5 by Good access, but surprised parking fee Stayed here two nights as a Starwood Preferred Guest. Good access to the region and airport, but very surprised to have to pay for parking on their property! April 14, 2013
Rated 3 out of 5 by Hotel is convenient Rooms are nice but very small. You don't get free wi-fi for being SPG Gold and the sheets were quite scratchy. Shuttle to airport great but overall I was disappointed April 12, 2013
Rated 5 out of 5 by Great Place to stay I would definately stay here again!! The staff was very nice, professional and very helpful since we were there during the Final 4 with helping us get around Atlanta. Very, very impressed with this place!!! April 11, 2013
Rated 5 out of 5 by Solid Staff--Comfortable Rooms Was very pleased with the staff along with the room. Limited food selection, and was surprised that there was not a club floor. April 10, 2013
Rated 5 out of 5 by Great Hotel Love this Westin! Clean and great staff! April 10, 2013
Rated 2 out of 5 by Expensive hotel with cheap actions Very disappointed in this hotel pictures online do not match what it really looks like in person. Had to ask for anything you need as simple as a toothbrush and toothpaste after you look for staff for about a hour. For what this hotel cost you would think you could at least get a continal breakfast but the price of a bowl of cereal was ridiculous. Was also given the wrong room ask for king and got 2 double twin beds cause that's what they look like definitely not queen or full size. Just a horrible experience. April 9, 2013
Rated 4 out of 5 by aiport shuttle makes it worth the stay make sure your room is far from the elevators and on a higher floor as the conference rooms are loud April 8, 2013
Rated 5 out of 5 by westin hotel Really nice place to stay April 8, 2013
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