The Westin Ottawa

  • 11 Colonel By Drive
  • Ottawa,
  • Ontario
  • K1N 9H4
  • Canada
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age for Registration Policy

Guests must be 18 years or older to reserve a room. Valid photo identification is required at check-in.

Rated 4.3 out of 5 by 547 reviewers.
Rated 5 out of 5 by Excellent Hotel & Service First time I stayed at the hotel. I have to say, it was one of the best hotels I have stayed at do date. I travel quite extensively, and have to say the service was outstanding. January 28, 2013
Rated 5 out of 5 by GREAT STAY The staff was amazing and always had a smile and were very helpful! Rooms were great and workout facilities were also above average. I wiill be back for sure March 9, 2014
Rated 5 out of 5 by Business Stay Greta to be in central Ottawa near all facilities, tourist spots and restaurants May 12, 2014
Rated 5 out of 5 by location, location, locatioon Wonderful hotel and staff. Fresh flavored water in lobby was a nice touch during heat wave. Walking distance to everything. Nice ambiance and fresh smell through out building. August 9, 2012
Rated 4 out of 5 by poor wireless service Exceptionally poor wireless service throughout the hotel and the elevator construction, that is ongoing forever, makes the floors poorly accessible. Expect long elevator waits April 30, 2013
Rated 4 out of 5 by Ease and Comort at the same time As an event planner, who was hosting a holiday lunch for 650 people, it was nice to stay and be cared for the night before, so I could wake up relaxed/fresh and ready to go! December 10, 2012
Rated 5 out of 5 by Staff and room were great Staff was very attentive. The complimentary beer and crackers was very appreciated. Room was very clean and bed was comfortable. We are looking forward to our next stay. December 28, 2012
Rated 5 out of 5 by Helpful staff Concierge staff was very helpful to us. One elevator was under construction during our stay, but the staff did a nice job staffing the working ones during "peak" times. August 15, 2012
Rated 5 out of 5 by This hotel is positioned well in the city of Ottawa very comfortable and close to everything in the city. May 16, 2014
Rated 5 out of 5 by Easy access to the Rideau Shopping Center Excellent location with easy access to Rideau shopping center. Amazing shopping experience. Great view. Excellent staff. A lovely experience all around., Thank You. September 7, 2012
Rated 5 out of 5 by Great Location Great location within walking distance to everything you want to see and do. For severe allergy sufferers the Westin with their Green program is the place to stay. August 21, 2012
Rated 4 out of 5 by Great staff nice hotel We enjoyed our stay and found staff very helpful...they provided a great kids programme on the Saturday ..making cookies with a chef ..,wow. Thanks we will return. February 18, 2013
Rated 4 out of 5 by Very good hotel clean, great location No bath, coffee maker but no coffee, Very small inconvenient, but I guess I was expected them from past excellent experiences at this hotel February 5, 2013
Rated 5 out of 5 by A First Class Experience Background: I lived in Ottawa from 1985 to 1993 but have lived in Los Angeles since 1993 and had not returned to Ottawa in 16 years. I recently returned for a visit with my GF who had never been to Ottawa. I decided to book a room at the Westin because of its central location to the major tourist attractions: Parliament Hill, the Rideau Canal, Byward Market, etc. Before my arrival I received two emails from the GM and head concierge wanting to know if I needed anything upon my arrival. Nice touch. When I checked in I was informed that I had been chosen "guest of the day". I had been upgraded to a beautiful corner room on the 14th floor overlooking Parliament Hill and the Rideau Canal. The room was spacious, well decorated, immaculate, and very quiet with a million dollar view. The bed was extremely comfortable. My GF fell in love with Ottawa and this hotel. When we returned from a day of sight seeing there was a personal thank you note from the concierge and some complimentary refreshments. The staff was extremely polite and very helpful whether it was the front desk, the valets or the restaurant staff. I should point out that I travel frequently in my job and stay at 4-5 star hotels in Europe, Asia and N. American. Out of all the hotels I've stayed at, this one is at the top. In terms of service, this was a first class experience this is hard to beat. I will be staying at this hotel again when i return to Ottawa, and I will be choosing Starwood properties more in the future in my travels. My hat is off to the management and staff at the Ottawa Westin. Thanks for a great experience, June 28, 2014
Rated 4 out of 5 by westin Beautiful view on parliament, excellent staff, ready to fullfil our requests... May 3, 2014
Rated 5 out of 5 by very nice place to stay very clean, great gym, nice area to stay in, very pleasant staff May 8, 2014
Rated 5 out of 5 by EXCELLENCE IN OTTAWA THE WESTIN OTTAWA MET ALL OUR EXPECTATIONS AND MORE. THE STAFF WAS VERY FRIENDLY AND HELPFUL. EVERYTHING WAS VERY ENJOYABLE. WE FOUND OUR HOTEL IN OTTAWA!!!! August 27, 2013
Rated 5 out of 5 by Worth the trip Westin Ottawa was beautiful and clean. Employees are friendly and helpful. We had a wonderful time. Having the mall attached to the hotel was convenient too. January 1, 2013
Rated 5 out of 5 by A highlight of my last trip My stay was a wonderful hotel experience with attentive staff, exceptional facilities and a superior room. The view of Ottawa from my room was truly lovely. November 21, 2012
Rated 5 out of 5 by This hotel was very comfortable Great amenities. Great help from the concierge. Lovely pool and workout facilities. Food was overpriced. A bit difficult to get in and out of when driving. July 28, 2013
Rated 4 out of 5 by good hotel / can be great the elevators continue to be an issue here;I realise they are being modernised but the delays etc can be v.irritating when one is on a tight schedule. March 11, 2013
Rated 1 out of 5 by Never again Room not clean even after complaints. Staff not bilingual and rude if adressed in French. Room had no view. Best thing about my stay: quick check out. November 5, 2012
Rated 5 out of 5 by Great location Fantastic location, room was great. May 10, 2014
Rated 4 out of 5 by Upgrade to elevators The wait for the elevator took longer than I liked but I understand the reason why and do like that that there was a staff member assisting. February 10, 2013
Rated 5 out of 5 by Westin Ottawa As a Platinum SPG member you provided me with a corner room that was outstanding. Lots of space a separate shower and soaker tub, Terrific April 1, 2013
Rated 5 out of 5 by Excellent Hotel We liked everything in this hotel. Excellent location, very nice service, clean and nice! Best location for skating on the Rideau Canal! February 20, 2013
Rated 5 out of 5 by great services Great Stay. Room well appointed. Great dining. Parking accessible. Hotel is well located. April 8, 2014
Rated 4 out of 5 by Take the stairs!t The elevator reno project seems to have gone on forever. When the hotel is busy it can mean 15-20m waits for the elevator. Ridiculous! February 7, 2013
Rated 5 out of 5 by Great Restaurant Great location, wonderful staff, very accommodating. Restaurant food was excellent. A very enjoyable stay...would recommend it highly. February 15, 2013
Rated 5 out of 5 by Very friendly staff & comfortable hotel Really delicious breakfast selection but pricey. Great to have direct access to shopping mall & cinema, especially in winter weather. March 20, 2013
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