Rated 2 out of 5 by JACK42 Nice Location
The hotel is in a great place. Had trouble with the outside staff at check-in as they were unsatisfied where I parked my car under the canopy and pressured us to move it immediately. Breakfast for family of four eating at the buffet was nearly $100 at the "full breakfast", so I nearly fell off my chair when I got the bill.
October 13, 2013
Rated 2 out of 5 by MommaK House keeping issues
I am a frequent guest here, staying at least 3 times a year for a minimum of 4 nights. House keeping was horrible this stay. It's really too much to write. Of course there was the usual apologies from management, but honestly, I felt as if I was in a 2 star hotel. Not sure we won't move or mini-vacations accross the river.
July 24, 2012
Rated 5 out of 5 by chuckduda Spectacular River View
It was a great stay.... the staff provided anything we needed... when we arrived, i noticed there was no mini fridge, but a wine chiller instead... placed a call and we had a mini fridge in less than 30 minutes....the only complaint i have is the the adjoining room door.....hate how it looked... but that was a minor detail
December 20, 2012
Rated 5 out of 5 by DCHVB Above and beyond!
The staff went above and beyond our expectations to make our stay better than we could have imagined! Colin and his team of professionals, including Stoney and Tithia, were amazing to our special needs daughter in making her an honorary team member. We will be back to Savannah and will definately be staying at the Westin.
April 9, 2013
Rated 3 out of 5 by CLC2013 This hotel was boring
I expected more for the 4th of July weekend
July 8, 2014
Rated 4 out of 5 by DJ8769 House keeping
Love the facility the only issue was roomkeeping which did not fulfill all there duties once, first day no make up, second day made the bed only , third day still no tea or coffe or cup replenishment, fourth day a little better just out of shampoo etc. We liked the facility golf and tennis were great and hope to return.
November 12, 2013
Rated 5 out of 5 by Denys This hotel was very clean.
This hotel was very clean and in a good location.
July 7, 2014
Rated 5 out of 5 by Au62 Great hotel for meetings/conferences
Very nice property. Well kept. Offers exceptional service. Great pool, and view of the river. Courteous staff.
June 30, 2014
Rated 5 out of 5 by Terry63 REALTOR
From the time the reservation was made, the check in, room cleanliness, comfort of beds, front desk staff, pool area, bartenders, waitresses, bell boys/girls and right on through the checkout I will have to say this was one of the finest accomodations we have had the pleasure of staying. Five Star ***** all the way. !!
September 14, 2012
Rated 1 out of 5 by JKinJAX Nice hotel - good location - badly run!
- 4 pm - room is not available -> had to downgrade
- receptionist were less than qualified
- room were not well cleaned
- master-bed was way to soft and I guess old
- SPG gold was non existent - she barely manage to ask me for points or a drink.
- breakfast for one of us took 35 minutes with us being the only guests
May 2, 2012
Rated 5 out of 5 by Clay22 Excellent Service!
Wife and I celebrated our 12th anniversary at Westin in Savannah, GA last weekend. The staff went above and beyond to make our stay an unforgettable weekend! Location, room, staff and service was excellent! All our special requests prior to arrival were taken care of and we will be back with friends and family soon.
April 29, 2013
Rated 3 out of 5 by Teresz0739 Savannah
Staff was confused upon check in, had governors suite and wanted to add additional room prior to arrival, they misunderstood, telling me I had two rooms, because suite had separate parlor, what I needed was another room in close proximinity to suite. Disappointed no balcony. Restaurant food and service was not good
March 11, 2013
Rated 5 out of 5 by stut My stay
The beds were incredible for sleeping. I didn't use many of the other facilities due to lack of time. The place is great.
June 27, 2014
Rated 4 out of 5 by MCL303 F&B very weak and overpriced
We experienced catered F&B functions, restaurant and bar. In all cases, the pricing was extremely high and the food marginal. Service in the restaurant was poor and the food inconsistent.
Location to the convention center was very good and the room itself was comfortable.
May 5, 2014
Rated 5 out of 5 by SCRhett Made the trip to Savannah
Everything you need is located at the Hotel; in fact you don’t even need to leave! However, the boat shuttle across the River can take you to the River walk of Savannah and up to the historic venues for sightseeing.
These facilities speak for themselves; however the staff was very well trained and accommodating.
September 9, 2013
Rated 4 out of 5 by LB3325 Midnight Sun Lounge
Staff is very inattentive and menu was pathetic. After ordering what we thought would be pizza like chicken flat bread, we received a rolled up pita looking item that was flavorless and the ceasar salad we order was not tossed and dressing on the side. Very plain and not up to standards especially for that price.
August 28, 2012
Rated 5 out of 5 by Tartan Home away from Home
The room was comfortable along with the bed and bedding. I went green, the only down side was I had to keep asking for the coffee and creamer replenishment. The bathroom was large and clean overall a very pleasant experience.
May 31, 2014
Rated 5 out of 5 by homesweethome2 Perfect Weekend Getaway
My husband and I loved our anniversary "staycation" at the Westin Savannah. Never had to leave the property except to head across the street for massage and facial. The staff was top notch, found out about our anniversary and was attentive to details. We LOVED the stay and realize we need to do this more often!!
August 14, 2013
Rated 5 out of 5 by theognis They care
Native-Savannahian, SPG-Gold, redeemed on NYE, got one of the best rooms on the highest floor (the SPG floor) overlooking Savannah.
Got sick from a bad oyster, hotel staff brought me different things to comfort me throughout the night/early morning. Above and beyond the call. Wish all hotels were like this one.
January 4, 2012
Rated 5 out of 5 by krakrjak11 Beautiful location
This beautiful hotel overlooks the Savannah skyline. It has great ammenities and the staff was beyond helpful and accomodating. We stayed there the weekend of the Festival of Lights and had complimentary access to all the festivities- including prime location for the boat parade. We truly enjoyed our stay there.
November 28, 2012
Rated 3 out of 5 by Sistervacay Just okay
I came to have a sister getaway vacation and found the hotel to be disappointing. No one seemed to care about our needs- it seemed more like a conference center- not a place to have a spa getaway. No one ever checked on us- not once.
It was a place to spend the night- not anything special. Not worth the money.
August 9, 2013
Rated 5 out of 5 by j821 Always a Great Experience
The Westin-Savannah Harbor is a first-class hotel with first-class people who do everything possible to make your stay enjoyable. I visit Savannah often, and will go out of my way too stay at this outstanding facility.
June 2, 2014
Rated 5 out of 5 by Camp Loved the view of the river
We enjoyed our stay very much. It was cool watching the big ships go by and it was a great view of the city. The water taxi was a great way to get to the town. We hung out at the hotel one evening and it was nice sitting by the firepit. The hot tub was not heating up but I believe they fixed it the next day.
March 15, 2013
Rated 5 out of 5 by MaryNP Hotel review September 2013
I was recently at a conference which was held at the Westin Resort. This was my first time staying at this particular Westin. The location and ferry access to River Street was very convenient. The setting truly like paradise. Most of all, the staff was extremely friendly and customer focused. Kudos to all.
September 16, 2013
Rated 4 out of 5 by BJp1983 Quick Visit to Sav
Overall experience was very good. Only thing is I reserved a river river room and was given a golf course view. Thought the rate would be lowered or given a drink or breakfast for the change but did not receive anything. Ferry was perfect and looking forward to visiting again.
April 17, 2014
Rated 4 out of 5 by VisitorSavannah1 Checking took way too long
It took us nearly 30 minutes to check in! After that everything was fine but the check in process was terrible and too way too long
June 22, 2014
Rated 4 out of 5 by MrsHunnybunny The Westin is located in a great place!
Easy check in, late check out on the weekend.
July 3, 2014
Rated 5 out of 5 by WellTraveled2 Beautiful Weekend at the Westin!
This was my 2nd stay at a Westin Hotel and it won't be the last. My husband and I were celebrating our 30th Wedding Anniversary and found everything about the hotel to be excellent— its location, staff, accomodations, food and service! We thoroughly enjoyed our stay ....
Mr/Mrs J. Williams, Decatur, GA
July 22, 2013
Rated 5 out of 5 by Scottie25 Great experience
The hotel staff was extremely friendly and helpful, hotel was very clean and access to golf, tennis, gym was great. The location is wonderful looking across the river at old Savannah with free water taxis to the shops and restaurants. Food in the restaurant was extremely good ... cudo's to Chef Michel.
July 15, 2013
Rated 5 out of 5 by BarneyG Savannah Oasis
This hotel is our traditional pit stop on our drive back from Long Island, NY to Sarasota, Florida. It is an oasis of rest, comfort, friendly staff and of course that Heavenly bed after a long drive!
The spa is fantastic and Michael in the men's locker room is great! He has the best contagious laugh.
June 6, 2013