Rated 5 out of 5 by Joyce53 convenient to the strip
We decided to arrive in Las Vegas a day earlier than planned so had to scramble for a reservation. We found a great price at the Westin. We usually like to stay right on the strip but found this to be a great alternative. Rooms were clean and comfortable as with all starwood hotels we have stayed in. Will definitely stay here again.
July 30, 2012
Rated 5 out of 5 Friendly service and great hotel
The staff truly accommodates and cares for all guests at this hotel. I never had to ask for anything as they were always a step ahead of me and my needs. My room was comfortable and felt like home. TV was large and Internet worked well. Perfect for the business traveler away from home! Will definitely stay there again in the future.
December 18, 2012
Rated 5 out of 5 by Keith339 Love the location , and the hotel service and staff
I checked in about 5:00 pm and the staff took care of me and had me in my room in no time, after checking in I had dinner at your hotel and again the prices were excellent and the staff again took care of all my needs.
Staying at the hotel was a very nice experience
December 17, 2013
Rated 3 out of 5 by TeeGG It was Good!
Bed was wonderful, room gets cleaned way too late in the afternoon, the staff was very helpful, I was real pleased with all the help they offered. The hotel is 2 blocks from the strip. That was the biggest thing we didn't like, that it wasn't closer to the strip. Otherwise, it was good! Very clean hotel, and polite staff again.
September 27, 2012
Rated 5 out of 5 by Ria30 This hotel has a great location to everything in Las Vegas!
The staff was very professional.
I liked the go green program that you are running throughout the hotel.
The room was clean, comfortable, safe and relaxing.
All services were quick and effeicient.
Would recommend to anyone traveling to Vegas who wanted something classy that was not on the strip.
Food was excellent and healthy.
March 3, 2013
Rated 5 out of 5 by Washington27 Wonderful Stay
As a frequent traveler and an SPG member, I like to frequent Starwood hotels. I find the Las Vegas Westin to be a great value and a quiet place to stay. Close to the monorail, I found it to provide quicker access to the Strip and to the convention center than a taxi. The staff pays ultra attention to the needs of all guests.
May 28, 2013
Rated 4 out of 5 by Rock66 Location
Good location, off the Strp, but close to it. Attention to the guests is much better than big hotels on the Strip, which might be newer, but lack in personality and customer care. Plus they are way too big.
The Westin though needs to renew its room which are not up to Westin standards.
November 26, 2013
Rated 3 out of 5 by Scott Not what I expected from Westin
The staff is extremely friendly and they will give you points for everything, but the rooms were old and outdated. This is not what I expect from the Westin brand. Compared to other places I could have stayed in Las Vegas for the same price, these rooms are very antiquated and run down.
November 20, 2013
Rated 3 out of 5 by BusyBri Great place to stay!
The hotel is nice, staff are friendly and rooms are somewhat updated. I stay here almost every time I make it to Las Vegas. The only down fall I have with this hotel is the quality of the showers, they back up with water and seem to be a little out of date for what you would expect while staying at a Starwood Hotel.
June 26, 2013
Rated 4 out of 5 by JJCeline What a Casino
Little casino off the strip... I've never had more fun with the dealers and enjoyed gambling as much. I will never hit the big casinos again... the personal touch and personalities of this group made my trip!!! I'd like to give a hello to "My" Bill, Ada and the rest of the crew... I hope to see you guys again soon!!
July 2, 2012
Rated 5 out of 5 by JJJ2013 Super Comfortable room
We love staying at the westin because of the location and comfort. Always meets all our excpectations!
January 21, 2014
Rated 3 out of 5 by MLau Smokey
Smoke-free hotel yet smoke filters thru the rooms!
January 26, 2014
Rated 4 out of 5 by Mark21 Great staff - gym needs improvement
The staff at the Westin was outstanding, but the room had a couple issues. There was a dirty Q-tip left on the floor and the desk lamp and scale didn't work (quickly fixed when brought to the staff's attention). The gym had good cardio machines, but only free weights and I was hoping for more weight machines.
March 14, 2013
Rated 5 out of 5 by Cher1 dog friendly
Loved the dog bed. However no dog dish was left in room. I had to ask for the dog bed as well, even though they knew we had it on our reservation. Our dog loved the bed! We're a gold member, but didn't get an upgrade!! I asked on our way out if the room was, and they said it wasn't. It was still a nice room.
February 7, 2013
Rated 4 out of 5 by philly951 great location...no frills, yet clean. room 428
The hotel was in a good location. Walking distance to ballys, flamingo, paris etc. The room was clean, lobby was nice, and casino was smoke free.
Shell and arco gas station nearby and enterprise rent a car and starbucks inside the hotel.
Would stay again. Room 428 was clean..view was just of the street.
July 8, 2013
Rated 5 out of 5 by ferg Excellent Stay
Thank you so much for a wonderful stay. After the football game and before our drive to dinner we were able to grab hot cidar and hot chocolate to warm us up! Thank you so much for the treat! Also, thanks to the front desk for the upgrade and the turn down. What a fun weekend away from CA!!! We'll be back!
December 24, 2012
Rated 3 out of 5 by JBFL Good Property - Poor Execution
Stayed here with my family first night, great experience (quick check-in, upgraded, breakfast was good). Went away for 2 nights, come back and it seemed a different place. check-in was clunky and long, upgrade certificate fumbled, cleaning left dirty rags on the bathroom counter. Not sure what happened.
May 1, 2013
Rated 3 out of 5 by nomore1 Average at best
this hotel costs a lot for nothing extra. Just to print a boarding pass costs you $5. Promised king bed, none availble at check in was told would ahve 2 queen bads. they were double beds. Not acceptable. Required seconde visit to front desk and long wait. No food court. A hamburger costs $15.99.
September 13, 2013
Rated 4 out of 5 by Leaky01 Professional staff
Always stay here in Vegas, but have noticed strict new rule changes with employees at the bar with comp drinks and video poker, they appear they don't like having to follow but do, seems like Big Brother is cracking whip. Regardless the staff is amazing and try to bend over backwards for the customer.
May 20, 2012
Rated 3 out of 5 by JW415 Thrid room finally worked out
The first room I was assigned had an unmade bed, so they gave me another room (no apology). The second room had someone still in it when I opened the door (embarassing for both of us, and again no apology). The third room was fine. And, I am a gold member, but no king bed in first room, as requested.
August 27, 2012
Rated 5 out of 5 by terriers2 great place to unwind in vegas!
great hotel a block from the strip without the bells and whistles and noise of the strip casinos. staff wonderful and a really great place to stay when visiting vegas. there is more to vegas than the strip and this westin is a hotel to attest to that as well as the canyons and mountains to visit!
August 9, 2013
Rated 5 out of 5 by BigDom2013 Great Time
Our recent stay at the Westin Las Vegas Hotel was excellent. The accomadations were very nice and the staff was helpful and friendly. The restaurant -Suede was exceptional from the wonderful breakfast buffet to elegant dinner entrees. I would certainly recommend any one stay at the Westin Las Vegas.
March 20, 2013
Rated 4 out of 5 by bethie nice location off the strip
Rooms were a bit small but bed was comfortable and rooms were clean. We upgraded to a city view which really did not exist. Would not do that next time.
I enjoyed the smaller casino and being off the strip but still close to the action. The restaurant Suede was fantastic. Had several dinners there.
February 22, 2012
Rated 3 out of 5 by Howiey Amenities fee defiantly not worth the cost.
The room’s area your typical Westin comfort, lobby is dated and needs attention, and also they charge a $19 amenities fee per day, defiantly not worth the cost. I ask what why they charge this and was told all of the hotels in Vegas do it. Other Westin include all of these amenities in the cost.
August 14, 2013
Rated 4 out of 5 by Mlm2013 Great Staff
Very friendly staff and overall a good experience. Unfortunately we could not get the air conditioning in the room to work properly and spent a very unpleasant night in a very hot and stuffy room. As we had already gone to bed I did not want someone coming up at 2 in the mornining so we endured!
June 18, 2013
Rated 4 out of 5 by Lucky2013 Staff
The staff was excellent... Anthony at the front desk went out of his way to find us a great room that met our needs. And Deb the concierge was a huge help with a rental car. There was NO car within 75 miles due to conventions. She manage to find one car in another county . Thanks a million!!!
July 28, 2013
Rated 5 out of 5 by Tweetu Great Place and Hospitality.
Our stay was very much pleased with the fabulous assistance on room decorations from Randi and excellent suite setup by Brian. Excellent express room service and commendable effort by Randi and her team. Spa packages were not in the best interest when compared across vegas.
October 23, 2013
Rated 3 out of 5 by BusinessTravel123 Nice Hotel
I really hate the huge hotel/casino's, so this hotel size is perfect. Was a little bothered by the oder at the hotel, some spots within the hotel really smelled terrible. I cannot pinpoint the smell but it was annoying.
December 13, 2013
Rated 4 out of 5 by Naga982012 Great customer service!
The front desk staff were wonderful and so pleasant to speak with. I spoke to both Blake and Shawna before my arrival on the phone, and one other evening shift person whose name I've unfortunately forgotten, but everyone that I spoke to and interacted with was very professional and welcoming.
September 12, 2012
Rated 3 out of 5 by jzr1 restaurant and casino do not meet Westin standards
The breakfast buffet was did not provide the value. fruits were stale and scrambled eggs were hard and dry. Casino was dark and gloomy. Not ask table games were staffed, drink service on casino floor was terrible.
In contrast the check in staff and other hotel staff were pleasant and helpful.
December 26, 2012