Rated 5 out of 5 by GringoEduardo Boston Waterfront
I like your green initiative of points or $ if you don't require daily housekeeping. We used it during our stay as reusing towels makes sense.
May 1, 2014
Rated 5 out of 5 by pirates excellent hotel
every person that I encountered was friendly and helpful
July 21, 2014
Rated 5 out of 5 by tompi13 Excellent staff
Every member of the staff, from the housekeeping personnel to the senior management, was friendly, solicitous and most helpful during our week-long stay.
October 31, 2013
Rated 5 out of 5 by TR60 Great staff
This hotel's staff was so friendly and accommodating through out our visit. We were so pleased and felt welcome. This beds were unbelievably comfortable.
September 24, 2013
Rated 5 out of 5 by Brian36 Great convention hotel
I'm always blown away by the level of service at this hotel. Usually convention center hotels have horrible service. This one doesn't. Way to go Westin!
February 4, 2012
Rated 5 out of 5 by WineAdvisoryGroup Good if you Need to Be in this Area... Convention Hotel
This is the perfect place if you're at the convention center next door. Nice, newish, modern hotel. All the Westin touches and a Starbucks in the lobby.
April 2, 2013
Rated 4 out of 5 by 540chelsea Overall feedback
Very comfortable beds;
Very clean rooms and facilities;
Helpful staff with one exception;
Very nice gym, pool facility
Room was missing a refrigerator
February 8, 2014
Rated 5 out of 5 by jlouise85 Great Stay
The staff was very nice and responsive. Room was comfortable and very clean. Great experience overall.
June 23, 2014
Rated 3 out of 5 by Lisa2234 Not quite up to usual Westin Standard
We chose this hotel because of the location close to our destination. The bed was comfotatble but the room was not as nice as expected for the price.
November 4, 2013
Rated 5 out of 5 by Coug60 I stay here often
Great hotel. As a platinum I'm upgraded all the time. Just a 10 min walk to Del Frisco's and other resturants. Easy Solverline ride from airport...
January 11, 2014
Rated 5 out of 5 by Lovestotravel Boston is great
Nice Westin in an excellent location. Close enough to historical Boston but far enough away to be a bit more peaceful. Starbucks in lobby was great.
September 17, 2012
Rated 5 out of 5 by Laura21st Hospitality
As usual the attention to detail and the friendly staff and support personnel were outstanding.
June 23, 2014
Rated 3 out of 5 by insomniac Best beds
The Westin has the most comfortable beds anywhere. I got a great price on a room last minute. Unfortunately the hotel was so noisy ALL night.
December 18, 2013
Rated 4 out of 5 by Tap9 Water
Heavenly bed heavenly after long day of meetings. Rain shower enjoyable, linens soft and luxurious.
June 16, 2014
Rated 4 out of 5 by 602chica Nice hotel
Nice hotel..close to subway & airport!
July 21, 2014
Rated 5 out of 5 by Lilly3 Very Comfortable Stay
My room was very comfortable and the staff were very helpful and polite. Food was good and it has a great location. Would stay here again.
July 22, 2012
Rated 5 out of 5 by BobZ your gateway to the new Boston waterfront....
walk out the hotel's front door and discover the new entertainment district with fabulous restaurants and great waterviews of the harbor!
July 30, 2012
Rated 4 out of 5 by Larry32 Very good conference hotel
Very good conference hotel, good food.close to convention center. Getting more restaurants nearby, needs more stores and shopping nearby
October 5, 2013
Rated 5 out of 5 by Lui1709 Great hotel
Just wish they would have a stocked mini bar
In the room. Specially for a hotel of this category. But everything else what's execellent.
December 14, 2012
Rated 5 out of 5 by IreneS17 unexpected need met
I had a dietary issue that was unexpected. Allison and her team did everything they could to accommodate my needs. it was wonderful!
March 1, 2014
Rated 5 out of 5 by Anne2101 NPACE Conference
The staff was extremely friendly & helpful with any & all inquiries. Would not hesitate to book another visit to Boston @ this Westin.
November 1, 2013
Rated 5 out of 5 by JS24 Great Gym and Service
Front Desk Manager made accomodations for me that were above and beyond.
Excellent room and gym facilities were great.
July 17, 2012
Rated 5 out of 5 by cinta Great Stay
Held our Annual Convention June 25-28, 2014.
Would highly recommend.
June 30, 2014
Rated 5 out of 5 by mbd4 great facility
Location is perfect for just about any activity. Really nice hotel!
July 1, 2014
Rated 5 out of 5 by ASTRO1 ASTRO1
The staff was very accommodating to their guests during Hurricane Sandy. Everyone went out of their way to make us feel welcome.
November 2, 2012
Rated 4 out of 5 by Pierre13 Great location
First time in Boston so this hotel was perfect. Easy to drive to and good walking distance from downtown Boston. We'll be back!
August 20, 2012
Rated 5 out of 5 by Cheryl8148 This hotel has excellent customer service
I participated in the Green program and when I needed addtional toiletries and towels, the staff brought them up right away.
February 10, 2014
Rated 5 out of 5 by ksh2012 Wonderful Experience
Always extremely pleasant - great staff, great rooms, great on-site restaurant. You can't go wrong with the Westin Waterfront.
September 16, 2012
Rated 1 out of 5 by Taco12345 Bland
Evertyhing was bland... from the room to the gym to the food to the staff.
June 23, 2014
Rated 5 out of 5 by LandArchitect Nice and Easy
Easy check in, convenient location, delightful room, Friendly staff, efficient check-out, - what more could I ask for. Thanks
November 18, 2013