Rated 5 out of 5 Awesome hotel!
Excellent location, excellent staff, excellent rooms - this hotel had it all!
September 23, 2013
Rated 4 out of 5 by Intheair Hotel in the City
The Westin is nice hotel with comfortable rooms and amenities. Good location.
September 7, 2012
Rated 5 out of 5 by TJN2012 Excellent
Great lacation and staff was very friendly! Beds were extremely comfortable.
September 27, 2012
Rated 5 out of 5 by johng57 Outstanding
The hotel was an oasis on our trip. Great food, great rooms, great location
July 25, 2012
Rated 5 out of 5 by CH56 Great location and comfort
Very clean, great location, room was perfect and the club level was great.
June 17, 2013
Rated 5 out of 5 by lp53 wonderful stay
everything was stellar!!! felt so taken care of. everyone so sweet to us!!
February 12, 2013
Rated 4 out of 5 by Aroo Shower Heads
I hate your new shower heads. Raindrop type. Everything else is perfect.
February 16, 2013
Rated 4 out of 5 by stevemn large sized rooms, well furnished
the rooms were large and they had adequate space to do work and to relax
December 19, 2012
Rated 5 out of 5 by MrWonderfullove Busness Man
I was well pleased with the Hotel Staff. My stay was wonderful. Thanks
August 18, 2013
Rated 5 out of 5 by asam Staff and valet service were amazing
They got me a room last minute! This made me feel like a valued guest!
January 20, 2013
Rated 4 out of 5 by KMMVF Cleanliness
My bathroom counter was sticky. I was
missing shampoo & conditioner.
November 12, 2012
Rated 5 out of 5 by msbell so friendly\
nice, friendly and helpful staff and very comfortable accomodations.
December 31, 2012
Rated 5 out of 5 by tmac34 First time on business, well done!
Great Service and outstanding facilities!
January 11, 2014
Rated 4 out of 5 by TheJekyl Great experience ...
.. With one small caveat ... Bathroom lighting weak at best.
October 20, 2013
Rated 5 out of 5 by george29 Favorite hotel in Chicago
Consistently great service. Staff always makes me feel welcome.
November 25, 2012
Rated 5 out of 5 by Basil99 Excellent Location
Facing the river with easy access to shopping and restaurants.
October 24, 2012
Rated 5 out of 5 by dlugoan I feel valued as a long term gold member
continues to be our favorite hotel in the greater Chicago area
February 25, 2013
Rated 5 out of 5 by Saladbar3 Excellent Overall
The location and staff were amazing - will stay here again!
April 26, 2013
Rated 4 out of 5 by GTL10 Hotel was nice
This hotel was nice, staff friendly.
In a good location.
August 23, 2013
Rated 5 out of 5 by apcatsbyjones Grand staff and Hotel to match
Great location and a true Oasis when you want to recover
August 6, 2013
Rated 3 out of 5 by Scott Stiffed
I would hate to see how they treat a standard traveler.
August 5, 2013
Rated 5 out of 5 by toothman Quiet hotel
One of the quietest hotels we have stayed at in ages!
February 26, 2013
Rated 4 out of 5 by ggssmm Great location
Access to michigan avenue, river north and the loop
December 19, 2012
Rated 5 out of 5 by george29 Awesome staff
I stay here whenever I am in Chicago. Best staff!
November 25, 2012
Rated 5 out of 5 by DrKoz Excellent accommodations
Very helpful staff. Quiet comfortable room.
August 20, 2012
Rated 3 out of 5 by Simon07 Good location médium service
No staff came to make the room for 3 days.
May 7, 2013
Rated 4 out of 5 by Kmt942 Business travel
Loud rooms, nice, spacious
December 19, 2013
Rated 5 out of 5 by BrightEyes Great place to pamper yourself!
Love the heavenly beds and great service!
February 23, 2013
Rated 3 out of 5 by cats1 This particular stay
My wife and I have stayed at this location many times over the past eight years. We have in the past always felt this was one of the better locations and hotels in the area. I don't quite know what happened this stay.
Some of the employees seemed a bit surly.
Example: We did not take the valet service for our car. When my wife rolled in our luggage, the employees at the front door would not open the door but, instead turned their back on her.2nd example- We signed up for the so-called green experience when signing in. In the past the maid would show up and replace the coffee and toilet paper and few small items but not take the towels and sheets. This was acceptable. This stay the maid did not show up at all so, my wife went to the front desk the next day to request coffee and toilet paper and was met with an employee who explained that we weren't entitled to that service because we were given the five dollars. My wife returned the five dollars because of the employees attitude. Upon checking out early Thursday morning, the desk employee seemed to be disturbed that we had interrupted her phone call. No how was your stay but, took the key and said nothing. As described, these were dramatic changes from our previous many stays at this property.
August 26, 2012
Rated 5 out of 5 by dlugoan another great stay
Our favorite hotel in Chicago.
April 12, 2013