Rated 4 out of 5 by BernieW Convenience
The Westin Ottawa is close to everything in the downtown core and simple to get to for those who need to do business in the area.
October 14, 2013
Rated 5 out of 5 by Wendy1 Great hotel, in a perfect location
If you are looking for an excellent hotel in the heart of Ottawa close to shopping, restaurants and attractions this is the best.
June 13, 2013
Rated 5 out of 5 by Sistina great services
Great Stay. Room well appointed. Great dining. Parking accessible. Hotel is well located.
April 8, 2014
Rated 5 out of 5 by pierre clean modern quiet confortable
exxcellent view of the rideau canal a nd parliament buildings. very quiet and clean. very comfortrable bed
friendly helpful staff
February 26, 2013
Rated 1 out of 5 by mitchl This hotel has a great location for Ottawa
I love this hotel!! It is close to everything, especially my location for the business i do when i travel to Ottawa.
February 14, 2014
Rated 4 out of 5 by CF14 Housekeeping
My room was not cleaned for the first two days. It was okay, however it would have been nice if someone had mentioned it to me.
June 6, 2013
Rated 5 out of 5 by theflyinggreek Great location
Fantastic location, room was great.
May 10, 2014
Rated 5 out of 5 by SPaw Great Location
Great Location in Ottawa. Banquet staff very professional and easy to work with. Heavenly beds are extremely comfortable.
December 2, 2013
Rated 4 out of 5 by Waymac45 Weekend in March 2013
I was pleased with all aspects (except the long waits for elevators) of my stay and I would recommend the hotel to anyone.
March 26, 2013
Rated 4 out of 5 by John1969 Great location and good services
It is my first time to stay at Westin hotel in Ottawa! As Platinum member of SPG, I appreciate your service, and location!
October 11, 2012
Rated 4 out of 5 by Paul1949 Room Condition 1506
The room needs upgrading. It is starting to look seedy and is below the standard I have grown to expect from the Westin.
March 12, 2013
Rated 4 out of 5 by Elica1812 Breakfast
Continental Breakfast should be include for SPG members. Did not see that being a member was a perk from non membership
May 22, 2013
Rated 5 out of 5 by esm2012 Excellent Stay
All the staff were friendly - only challenge was elevators - which they are working on.
Great environment and location.
August 21, 2012
Rated 5 out of 5 by Gymrat Excellent Gym
Expansive gym for those who enjoy weight training; they also have a running plan and a good local location for running
July 30, 2013
Rated 5 out of 5 by Tonmeister2008 A First Class Experience
Background: I lived in Ottawa from 1985 to 1993 but have lived in Los Angeles since 1993 and had not returned to Ottawa in 16 years.
I recently returned for a visit with my GF who had never been to Ottawa. I decided to book a room at the Westin because of its central location to the major tourist attractions: Parliament Hill, the Rideau Canal, Byward Market, etc.
Before my arrival I received two emails from the GM and head concierge wanting to know if I needed anything upon my arrival. Nice touch. When I checked in I was informed that I had been chosen "guest of the day". I had been upgraded to a beautiful corner room on the 14th floor overlooking Parliament Hill and the Rideau Canal. The room was spacious, well decorated, immaculate, and very quiet with a million dollar view. The bed was extremely comfortable. My GF fell in love with Ottawa and this hotel.
When we returned from a day of sight seeing there was a personal thank you note from the concierge and some complimentary refreshments.
The staff was extremely polite and very helpful whether it was the front desk, the valets or the restaurant staff. I should point out that I travel frequently in my job and stay at 4-5 star hotels in Europe, Asia and N. American.
Out of all the hotels I've stayed at, this one is at the top. In terms of service, this was a first class experience this is hard to beat. I will be staying at this hotel again when i return to Ottawa, and I will be choosing Starwood properties more in the future in my travels.
My hat is off to the management and staff at the Ottawa Westin. Thanks for a great experience,
June 28, 2014
Rated 5 out of 5 by 1Happyguest Wonderful location, room and staff!
We loved our stay at the Westin in Ottawa. The location, room, and staff are fabulous!
Looking forward to our return.
August 29, 2012
Rated 5 out of 5 by Greg0421 Very nice hotel!!
Surpassed my expectations...very nice room, clean, etc. Extremely friendly staff and overall a wonderful experience.
December 10, 2012
Rated 5 out of 5 by Suemo13 Great location
Good hotel, great location, walking distance to the canal, Parliment buildings, shops & pubs. Staff were fantastic!
February 25, 2013
Rated 1 out of 5 by Aaaabbbb Late check out
I especially love the late checkout at 4:00 pm
April 27, 2014
Rated 4 out of 5 by JigJig Room
Waited a while for a room - about 1 hour
April 29, 2014
Rated 5 out of 5 by RoKa35 Westin Ottawa
Great place to stay in Ottawa, warm friendly staff always ready to assist. Best location for downtown area.
March 1, 2013
Rated 5 out of 5 by sweetchick they repair issues fast
the door to our bathroom was stuck closed and they were up and had it fixed immediatly no guestion asked!
September 5, 2012
Rated 4 out of 5 by JIM85 WiFi
Good Hotel BUT! Nickel and dime by charging $13.95 to use Ipad. Its FREE at Tim Hortons and most hotels.
August 27, 2012
Rated 5 out of 5 by travelalways Comfortable
This hotel is very comfortable which includes the cleanliness and the attention received from the staff.
December 19, 2012
Rated 5 out of 5 by KHutch Excellent hotel in a great location
Proximity to all Ottawa sites is hard to beat. Pleasant, helpful hotel staff. Excellenet room service.
October 1, 2012
Rated 5 out of 5 by ManagingDir Where else would you stay?
Clean, fresh and modern, friendly staff and perfect location. The only place to stay for me in Ottawa.
June 8, 2013
Rated 5 out of 5 by xray Excellent hotel.
The hotel was well equipped, comfortable, the staff were pleasant and efficient and I enjoyed my stay.
September 18, 2012
Rated 5 out of 5 Ottawa by the river
Fabulous location. Wonderful view. Staff is amazing. Excellent stay. I strongly recommned this hotel
July 15, 2012
Rated 5 out of 5 by Bengualid this hotel had amazing great, customer service
hotel was pro-active to make sure my stay was enjoyable, wished I could stay longer than one night!
September 4, 2012
Rated 4 out of 5 by Ambrosia Great update
The renovated rooms are very well appointed. The view of the canal and Parliament Hill is wonderful
December 30, 2012