Rated 5 out of 5 by thjones51 Great location, great services!
We stayed one night in Dec 2011 and had great food, services, and ultra nice room. The view was great as well. Unfortunately did not have time to go to their private island, will do that next time there.
December 24, 2011
Rated 2 out of 5 by Hallie811 housekeeping not what I expected from Westin
There was what appeared to be coffee stains on the side of the bed dust ruffle when I arrived to my room for the first time. Also there were dirty towels left in the room after housekeeping had cleaned.
August 21, 2013
Rated 5 out of 5 by Rascal Great hotel & location!
My husband & I had a wonderful four days in a Oceanview one bedroom suite with balcony. Concerned about cruise ships blocking our view. Turned out not to be big problem. We will definitely stay again.
November 23, 2012
Rated 5 out of 5 by Jack260 Outstanding Hotel
I can't Say anything negative about our experience. The view from the room was beautiful. The staff did a great job. We had dinner one night a Lattitudes - wonderful.
Breakfast at the hotel was fine.
January 12, 2013
Rated 4 out of 5 by wstott1011 Excellent stay except for the Valet Parking cost
My stay was excellent, the hotel was clean, comfortable and in a great location however I was not happy about being charged 22.00 per for Valet Parking when I never used my vehicle the entire stay.
September 19, 2013
Rated 5 out of 5 by Joe3878 First Time to Key West
Key West is everything everyone told me it would be and staying at the Westin made it even better. The Westin was very clean, the staff friendly and helpful and was a few feet from all of the fun!!
January 23, 2013
Rated 4 out of 5 by JC77 Excellent hotel
Great place within walking distance to Duval st. I gave it four stars because I think they have yo get more creative with rooftop bar. It's closed most of the time. Other than that, awesome place.
October 23, 2013
Rated 5 out of 5 by KSUMIKE Wonderful hotel
From the moment we checked in the staff was unbelievably accommodating. The location can't be beat and our room overlooked the marina. I defenitely will be planning a stay here in the near future.
May 20, 2013
Rated 5 out of 5 by GooseBoston Key Westin
Excellent stay. The staff, faciliyt, and liocation were all great. Special kudos to Rachel, the breakfast hostess who did a phenomenal job of managing large crowds, particularly the Easter Brunch.
April 19, 2013
Rated 5 out of 5 by Baltimorefans Love staying here
We love everything about this Westin and have stayed here many times... The only thing I would change is the new resin chairs by the pool as they are uncomfortable. The old ones were much better.
February 6, 2013
Rated 5 out of 5 by tr123 Comfort / food
Great bed and pillows! awesome breakfast, especially the grilled chicken cheese egg sandwich with arugula salad and dressing! Fruit platter was beautiful.
April 15, 2014
Rated 5 out of 5 by emsunset Great location & great staff
My wife and I had a great first visit to the Key West Westin. Front desk was very accomadating moving us to a room with an ocean view. In the heart of the action. Definitely would stay again.
June 4, 2013
Rated 5 out of 5 by BruceandEllen380 Wonderful place to stay
My wife wrote a review earlier and forgot to mention we celebrated our anniversary while we were there. Great place, outstanding staff! Our second stay at this location. We will be returning.
May 4, 2013
Rated 3 out of 5 by GP39 Room View
I was VERY disappointed as were the other 9 people who came with me. When I ask for and pay for an Ocean View room I did not expect to see cruise ships parked outside my window everyday.
January 16, 2014
Rated 3 out of 5 by Mary our honeymoon at westin key west
We spent 5 nights at Westin resort and Marina Key west for our honeymoon. The staff was excellent, professional, accomadating and friendly. We could not have asked for any better staff. The Westin restaurant was fabulous. We ate there several times and it was some of the best food we had during our visit to Key West.
However, we were extremely upset over the noise level at the hotel. We were in room 318 which faced the marina. Between the pressure washer, the air compressor, the power drills, the workers replacing the decking, loud music playing at 7am in the morning....we were not happy. I called the front desk and complained but nothing changed. Sleep was not easy at Westin
MOSTLY our honeymoon trip was ruined due to the daily docking of huge cruise ships right outside our hotel. This completly blocked our view of the ocean the entire day, EVERY day, until around 5pm when the ships left. It was ridiculous. We had to leave the hotel to see the ocean. Do not stay at this hotel if you want a quiet, relaxing vacation with a view of the ocean. on our visit to Key West we will stay somewhere else.
May 5, 2013
Rated 5 out of 5 by Joed44 Amenities are first class
We thoroughly enjoyed the comforts of the Westin in Key West and wouild stay there again. It is close to Duval Street, and near the museums we wanted to visit.
April 6, 2014
Rated 5 out of 5 by dtdisney Friendly Place and excellant facilities
This hotel is the best property on Key West. I have tried others on visits to Key West and the location and the resort are second to none in Key West. Very friendly staff and helpful.
May 19, 2013
Rated 5 out of 5 by sandrita Mr Albert, manager
The initial room issued was terrible. There was no view. However, Albert was able to find us another one much better view and made our stay most enjoyable. The staff is very helpful.
September 30, 2013
Rated 5 out of 5 by jennmell Perfect Location. Great Staff
The hotel is located close to everything! It is very well maintained.
The staff were all attentive and seemed to enjoy where they work which in turn made our stay very comfortable.
June 8, 2013
Rated 5 out of 5 by jw4657 Very fine hotel
This hotel has the overall theme of a real vacation. All of the staff were very courteous and professional. Thank You for a wonderful experience.
March 24, 2014
Rated 5 out of 5 by cfitz Wonderful experience
We had a great week in Key West at the Westin. The hotel is in the best location next to Mallory Square, quiet on the property, but only 2 blocks from all the action of Duval St.
February 8, 2013
Rated 3 out of 5 by CLB0208 earlier house keeping
House keeping knocked on our door at 8:45am to see if we had left yet and woke both my husband and I up. I feel that is too early to be trying to rush people out of their rooms.
October 25, 2012
Rated 5 out of 5 by Holidaze101 Location Location
As mentioned great location & amenities.
Make sure to dine at Latitudes on the island, very romantic.
Excellent poolside service & sunset bar is nice too.
October 2, 2013
Rated 5 out of 5 by RuZu67 Second time is a charm
This is my second stay at Westin in Key West. I've stayed at the W in the DC area and have been extremely satisfied at both hotels. thank you all for an enjoyable experience.
June 24, 2013
Rated 5 out of 5 Best hotel in Key West
This was our 6th year to spend my birthday at the Westin. It is the very best. The location and everything else is unsurpassed. I am already looking forward to next year
December 13, 2013
Rated 4 out of 5 by stanley148 great location
room was not ready at 4pm,powerwashing went on all day outside our room,carpets dirty...not vacumed once during our stay.landscaping and maintenance outside on another day
August 5, 2013
Rated 5 out of 5 by TKB16 This hotel is Great
Everything about this hotel is great. The location the view, food and pool. The only thing that could be a little better is the gym.
April 14, 2014
Rated 5 out of 5 by JMKEVGG Room Service
I visit this hotel whenever I can. I've stayed for both business and pleasure. The room service is excellent (expecially the evening staff!). The Cesar Salad is excellent.
July 1, 2013
Rated 5 out of 5 by RugbyGuy Wonderful Westin
Chose hotel on son's recommendation.
Exceeded expectations. Great location.
Excellent attentive staff.
Well kept grounds.
January 9, 2013
Rated 4 out of 5 by Katren Great Location - Hotel needs more WOW
This hotel has a fantastic location, which is almost reason enough to stay here again (and I will). However I was left a little disappointed with the quality of the room.
August 7, 2012