ウェスティン・ボナヴェンチャーホテル&スイート,ロサンゼルス

  • アメリカ合衆国
  • 90071
  • カリフォルニア,
  • ロサンゼルス
  • 404 South Figueroa Street
  • マップ

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Rated 4.1 out of 5 by 796 reviewers.
Rated 4 out of 5 by Great views! Always love staying at this beautiful tall sky rise with views of downtown and the mountains. The rooms are clean and updated with an awesome shower! Beware of parking in the garage which is valet only with an outrageous price! January 16, 2014
Rated 5 out of 5 by Great staff Hotel was fine, bed very comfy and the staff at this place are amazing and among the best I have ever been with. Management should be commended for having such an amazing team, every single person, the front desk, the coffee bar and all of them were wonderful. October 21, 2013
Rated 3 out of 5 by Good Features, room not clean and small The overall hotel had great features and within walking distance to goo restaurants and places. For being a SPG premier member, the room was very small and not as clean as others I've stayed in. It was also by an elevator which I have in my profile not to be near. July 19, 2013
Rated 2 out of 5 by Not up to Westin standards Disappointing and below my expectations for a Westin Branded hotel. Hotel seems old and dingy. Poor signage for orientation in a hotel with a complex layout. Conceirge did an excellent job. Doorman couldn't take my car. January 20, 2014
Rated 4 out of 5 by Well Located with Many Features The Westin was well located in downtown LA with a number of restaurants and shopping nearby. The restaurants located in the hotel were convenient and of good quality. We had two rooms, a double and a king. While both were well appointed, the king was quite small. August 26, 2012
Rated 5 out of 5 by Great experience This hotel is beautiful and the views all around it are great as well. This was by far the best hotel I've stayed at. The best part about it is the staff- they are incredibly helpful and friendly and went the extra mile to ensure that my experience was memorable. February 23, 2013
Rated 5 out of 5 by Great service The doorman who was there on check-in was extremely helpful in telling of attractions in the area plus on a subsequent day he told us how to get to several different restaurants. It is too bad that the two Japanese restaurants that had been the hotel had closed. December 28, 2012
Rated 3 out of 5 by UNDISCLOSED FEES PARKING OF $40.00 PER DAY NOT DISCLOSED OR EXPLAINED. BREAKFAST WAS SUPPOSE TO BE PROVIDED EVERYDAY-PAID FOR ALL MEALS. I EAT VERY LITTLE -1 EGG-I-YOGURT- JUICE TOAST??????expect REIMBURSEMENT OF PARKING FOR ALL DAYS EXCEPT ONE. ALSO BREAKFAST CHARGES.... November 4, 2013
Rated 5 out of 5 by Fabulous What a super hotel, the views and rooms are not to be missed. Enjoy the SPG treatment in a premeir location at a great price. I felt like a movie star but didn't have to pay like one. Not to miss the rooftop bar that rotates with a fabulous view of downtown LA. October 23, 2012
Rated 4 out of 5 by Wonderful room and location Too many unnecessary disturbances, for example: Got phone call from room service early morning (8:00 am) ask "how is your breakfast?" In fact, I didn't order breakfast. Half an hour later (8:30 am), room service knocked my door ask " do you check out today?" November 4, 2012
Rated 5 out of 5 by Wonderful experience the staff was helpful from check in to check out. Had someone jump in front of the line at check in and the staff was quick to let them know they needed to wait their turn. Also saw them deal with a belligerent man. calmed him down and got him sorted out. July 1, 2013
Rated 5 out of 5 by Awesome stay We always have fun at the Bonaventure. The Breakfast Buffet is wonderful, highly recommend it. The Rooms a always fresh and the Views are spectacular. We were there the weekend of the Grammy' s, hotel was buzzing. great people watching in the Lounge area. February 11, 2013
Rated 4 out of 5 by Bonaventure rocks! This hotel has so many great features: location, awesome architecture, friendly staff, on site brewery, barber, spa, workout gym, three bars, several restaurants, and close to a couple of Starbucks ( they actually provide Starbucks for in-room coffee). March 25, 2013
Rated 5 out of 5 by Wonderful experience...we will be back! The Westin Bonaventure was a wonderful hotel. We were upgraded to a junior suite and the room was beautiful. The staff were delightful and accomodating. Room service was prompt and the food was great. We will definitely return on our next visit to LA February 15, 2013
Rated 2 out of 5 Not what I expected Found hair on the bed, dirty windows, limited TV channels, screw falling out of vent. When you add the price of parking ($40), internet ($13) and the sauna ($30), the price increases nearly 50% more. I found much better value even at smaller places. February 18, 2013
Rated 5 out of 5 by Polite and customer oriented staff I was delighted to have made a decision to stay this weekend at the Westin Bonaventure. The hotel exceeded my expectations on many levels. I must say that the customer service attitude of every staff member was the most important aspect of my stay October 1, 2013
Rated 5 out of 5 by Conference Internet Connections While the general amibance of this hotel is AWESOME!! I find it very frustating to not be able to access the internet in the conference venue - it seems a waste of money to pay for internet in your room when you can't use it where you really need it. April 8, 2013
Rated 5 out of 5 by Customer service above expectations Once we got in our upgraded room, every staff member went above & beyond to meet our expectations, with a smile! Will definitely stay at this hotel next time we are looking for a downtown LA hotel!! Thank you Bonaventure for a wonderful experience! August 20, 2013
Rated 5 out of 5 by Best sleep away from home! After a long day at a conference held here, I was able to get to sleep as soon as I hit the bed! I typically toss and turn all night when I stay at a hotel but not here. A good sleep was key to being able to focus on the work at hand during the day! September 17, 2012
Rated 4 out of 5 Cleaning service was not up to standard During my stay this time, the room only had one water bottle the 2nd day and no water bottles the 3rd day. I left the maid a note nd asked for shower gelnthe first day, she did not leave any. The maid service was very disappointing during this stay. January 27, 2013
Rated 4 out of 5 by Hotel is what it says My stay was better than some hotels I've stayed at in Vegas. The staff was attentive as well as friendly and approachable. they answered any questions I had and assisted when I needed help. Will definatley stay there on my next trip to Los Angeles. August 30, 2012
Rated 5 out of 5 by outstanding service and staff Dynamic service, outstanding staff. From check in until departure the staff was truly on top of their game. March 3, 2014
Rated 3 out of 5 by Great location, antiquated facility Location was perfect for my needs and the facility is clean, with a nice lobby/bar ambiance. Shower head in room did not work properly and water pressure was minimal. In-room thermostat did not keep temperature below 72 degrees, even if set at 68. June 18, 2012
Rated 5 out of 5 by Great I was recently at the Bonaventure with CTA. I have always been impressed on the quality of the food, it is hard to find good hotel food. I will also add that the front desk, bell, valet, and housekeeping has always been helpful and friendly. October 28, 2013
Rated 2 out of 5 by Needs up-dating Carpet and soft goods were soiled or stained and should be replaced. Mattress pad would not stay in place and made for a lumpy bed. February 24, 2014
Rated 1 out of 5 by One of the worst experiences ever at a Westin Hotel very dirty. Front office Staff clueless. No return call from management. Restaurant staff attentive. March 3, 2014
Rated 4 out of 5 by Front Desk Never Adequately Staffed..... Every time I stay at this hotel I have to wait interminably for front desk help, whether at check-in, to get a new key or for whatever reason. Being Platinum doesn't matter. There are NEVER enough staff at the front desk, morning, noon or night. December 7, 2012
Rated 1 out of 5 by Terrible Time We waited 30 minutes over our quoted 45 minutes to an hour for a cold burger fries!!! Waited almost an hour and a half for our car from valet that we paid $38. Pool was super small and not many chairs. The bed was comfy that was the only plus. August 19, 2012
Rated 3 out of 5 by The hotel is a little run down and service not good Overall Hotel is a little run down. Bathroom was very small. Could not fit two people. Service at the BonaVista was horrible. Waited more than 10 minutes for waitress to bring bill. And then only because I walked up to hostess and demanded it. December 10, 2012
Rated 4 out of 5 by My stay Spent valentines with my girlfriend here and thoroughly enjoyed the hotel! All of our requests were met and was even surprised by the efficiency of the staff. Overall, no complaints! Great experience at the Westin and will be sure to be back! February 17, 2013
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