The Westin Ottawa

  • 11 Colonel By Drive
  • Ottawa,
  • Ontario
  • K1N 9H4
  • Canada
  • Map

Rooms & Rates

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  • For stays longer than 90 nights, please call 866-539-3446.
  • You can only book up to 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.3 out of 5 by 566 reviewers.
Rated 4 out of 5 by The hotel is in a great location Our stay was comfortable and staff were accessible and helpful. The bed was incredibly comfortable. The location is within walking distance of many Ottawa sites. The only negative is the parking. Use valet parking when visiting this hotel it's worth the extra dollars. September 2, 2012
Rated 5 out of 5 by Over the top care ! have stayed at this Weston in the past and found everything to be quite adequate. However, this time things were different. They have obviously embarked on a client total experience training program. The customer care was genuine and over the top - succeeding in having value exceed price. Well done. August 30, 2012
Rated 5 out of 5 by Wonderful location, room and staff! We loved our stay at the Westin in Ottawa. The location, room, and staff are fabulous! Looking forward to our return. August 29, 2012
Rated 4 out of 5 by WiFi Good Hotel BUT! Nickel and dime by charging $13.95 to use Ipad. Its FREE at Tim Hortons and most hotels. August 27, 2012
Rated 5 out of 5 by best hotel experience ever!! I can't say enough great things about The Westin Ottawa. Every staff member from the valet to the housekeeping staff is courteous, smiling, helpful, knowledgeable and competent. I felt completely at home and welcome. The fruit water at check in is such as nice touch. The offers of water bottles while waiting for check in is very thoughtful. All the staff members are AMAZING and make you feel like part of the family. The room was extremely restful and comforting. I had the best sleep I've ever had in a hotel room. I would DEFINITELY stay here again. BEST hotel experience EVER. Thanks again!! August 27, 2012
Rated 4 out of 5 by Great Location, Nice fitness center The Westin is a great location for the touring. The staff was friendly, & our room & was comfortable and roomy. There was a nice fitness center & a pool as well as a squash courts/basketball courts. August 27, 2012
Rated 5 out of 5 by This hotel met our needs We spent a wonderful night and the hotel was walking distance to everything. August 26, 2012
Rated 5 out of 5 by An excellent stay! My brother, mother, and I stayed for 3 nights from August 16 to 19. The staff was extremely helpful to the point to even assist with transportation to the hospital when I had an allergic reaction to a bite. They did not want me to drive to the hospital and followed up with my situation. Valet parking was prompt and everyone was extremely accommodating and welcoming. My mother is extremely critical when it comes to hotels, but she enjoyed the ambiance of the hotel and therefore had only positive things to say! The next time I am in Ottawa, I will be staying at the Westin. Kudos to the staff at the Westin!!! August 22, 2012
Rated 4 out of 5 by Ottawa Stay, August 2012 The elevators are under reconstruction and totally screwed up. You need to be patient, very patient with them. Otherwise it is a very good hotel and the staff was professional and polite. August 22, 2012
Rated 5 out of 5 by First Class From the moment you arrive the feeling is one of complete relaxation ! August 22, 2012
Rated 2 out of 5 by Not worth the price The room was very clean and the bed was comfortable. The picture on the website for the room we reserved showed a large bath tub, but there was no tub. The amenities in the room were kind of ridiculous for such an expensive room. I've stayed at 3 star hotels that have better amenities. For 2 of us, there was 1 shampoo, 1 conditioner, and 1 lotion - that's it! No q-tips, or shower caps, or sewing kits, or any of that. Like how cheap can you get? Wi-Fi and parking were not included, and the mini-bar was strategically left empty so that you would have to order the items from room service, so that you'd have to tip. I don't mind paying for an expensive room, but with that there are certain expectations, an dthis hotel did not meet them. August 21, 2012
Rated 2 out of 5 by Perfect located but out-dated hotel The hotel is perfect located for a short stay in Ottowa. The hotel inside is out-dated except for the lobby. Parking is easy and service is ok. The interior of the rooms and restaurant is outdated and need to be renovated and modernized. During our stay the elevators were modernized so half capacity was available. This is now mentioned on the site but no during our reservation. Inconvenient and the elevators for staff made available during peak periods were not clean. August 21, 2012
Rated 5 out of 5 by Excellent Stay All the staff were friendly - only challenge was elevators - which they are working on. Great environment and location. August 21, 2012
Rated 5 out of 5 by Great Location Great location within walking distance to everything you want to see and do. For severe allergy sufferers the Westin with their Green program is the place to stay. August 21, 2012
Rated 4 out of 5 by Great Hotel I reserved a corner room and requested the highest floor possible. Having stayed at the hotel previously I know that the lower floors have obstructed views. Upon checkin , we were given a city view on the 14th floor (out of 22 floors)... unfortuanltely it has a partially obstructed view - I asked to change and was told that there was nothing else available. As we were staying only the one night - we decided not to make an issue of this... however I will never again reserve this type of room unless I am guarenteed a higher floor... we were very disappointed. We reserved for 2 people in the room but had to call down for a second backrobe (promptly brought up), there were stains on the towels and bathrobes (they were clean however) and the mirror in the room was dirty... fingerprints etc... Other than these small details - this is a very nice hotel - well located with outstadning service... We will return but insist of getting the floor we require.. August 20, 2012
Rated 4 out of 5 by Another Great Experience This is the third time that we stayed at the Westin Ottawa. While there was a soccer group in the hotel that took over 6 floors, the hotel did a good job of managing the group and keeping the annoyances and disruptions from the kids to a minimum. We did eat at Daly's for Breakfast, and as usual it was amazing! The buffet is just above what I've seen elsewhere, and more than anything, their eggs benedict keep me coming back to Dalys again and again. Parking is always a challenge at the hotel, but we got a really good rate that included Valet Parking, so it was no big deal this time! We'll be back next time we have to go to Ottawa. August 16, 2012
Rated 5 out of 5 by Best location in Ottawa By far the best location in Ottawa. The staff was friendly and courteous. The rooms were very clean, the fitness facility tailored my every need and the hotel is connected to a three level shopping mall. FANTASTIC! Room key did not work on the second day of my stay, however the staff sent security to replace my keys. Also, it would be great if The Westin offered free WI-FI in all guest rooms. Bottom line, if your destination is Ottawa, the Westin is the only place to stay. August 15, 2012
Rated 5 out of 5 by Helpful staff Concierge staff was very helpful to us. One elevator was under construction during our stay, but the staff did a nice job staffing the working ones during "peak" times. August 15, 2012
Rated 5 out of 5 by Great hotel in the perfect location This hotel is top-notch, and just steps away from numerous must-see attractions for the Ottawa visitor: Parliament Hill, Rideau Canal, Byward Market, Rideau Centre shopping mall, etc. etc. etc. While not much to look at on the exterior, the inside of the hotel is modern, clean and well maintained. Staff are extremely courteous and interactive. Elevators can take a while to get to you, and seem to have a mind of their own now and then, but generally get you to your floor quickly once you're in them. Parking at the hotel is simple and convenient. The Westin Ottawa is an all-around great place to stay. August 14, 2012
Rated 5 out of 5 by Excellent Staff Arrived in Ottawa on Friday afternoon and was welcomed by "Craig" as we pulled up to the hotel. He heard me mentioned that we were there for a birthday weekend. As we were checking in, he had asked my name. "Craig" had a bottle of wine, cheese and crackers delivered to our room. My spouse was so surprised! All the associates are so helpful, friendly and they went out of their way to ensure that we were having a wonderful stay! August 13, 2012
Rated 5 out of 5 by location, location, locatioon Wonderful hotel and staff. Fresh flavored water in lobby was a nice touch during heat wave. Walking distance to everything. Nice ambiance and fresh smell through out building. August 9, 2012
Rated 5 out of 5 by Amazing Hotel We're from Barrheaven in Ottawa and every year we like to stay at the Westin in Ottawa for my wife's birthday. The hotel has always been first rate for us. Even the elevators being renovated didn't cause any frustrations or any delays for us. The staff was incredible. Restaurent pricy but very good. Overall, the 2 day stay was relaxing and an enjoyable experience August 9, 2012
Rated 5 out of 5 by This hotel has a great location with great views The Staff were very friendly and helpful. August 8, 2012
Rated 5 out of 5 by Excellent Woderful stay. Always a pleasure at the westin August 8, 2012
Rated 5 out of 5 by Awesome Excellent Location and views of the canal and Parliament. Definitely top class. August 7, 2012
Rated 3 out of 5 by Overpriced, noisy and slowest elevators ever! I stayed 2 nights with my 11 year old granddaughter for her birthday. I had a Premier room on the 22nd floor. We were wakened in the wee hours of the morning by people running, laughing, yelling in hallway. Maid did bare minimal in room- left used glasses on bedside stand. Only 3 functional elevators for entire building which meant long waits. On checkout I expressed my dismay with the noise and was told, " Oh, that;s because the wedding party was staying on 22nd floor". Really, that's your rationale? On positive note, I must say that the concierge at Westin was very helpful and professional. August 6, 2012
Rated 4 out of 5 by Wonderful location I stayed for two nights at the Westin. Perfect location for attractions and near by shopping including the market. The property continues to work on elevators but this was only a Saturday inconvenience. The staff was very helpful and the property is extremely clean. Breakfast was a real value and appreciated Platinum amenity. August 2, 2012
Rated 5 out of 5 by Greatness Amazing hotel and great staff. Loved the location and that the hotel was connecte to the mall! August 1, 2012
Rated 4 out of 5 by FAMILY GET TOGETHER THE LOCATION WAS GREAT WE COULD HAVE USED A BATH TUB LOVED THE VIEW AND THE HOTEL RATE July 26, 2012
Rated 5 out of 5 by In the heart of Ottawa I stayed in this hotel using my Starwood points and I am very happy with my choice! I was in a very comfortable room with wonderful views of the city and the Parliament building. The location is perfect. I really recommend this Westin hotel. The staff is also very friendly. July 23, 2012
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