Rated 5 out of 5 by Beckster Wonderful staff
We are always welcomed by a friendly and helpful staff! This stay was no exception-in fact, the young man who checked us in was friendly, enthusiastic, and welcoming.
March 13, 2013
Rated 3 out of 5 by westcoasttraveler Hotel is convenient
Rooms are nice but very small. You don't get free wi-fi for being SPG Gold and the sheets were quite scratchy.
Shuttle to airport great but overall I was disappointed
April 12, 2013
Rated 1 out of 5 by sousaiv once is enough
Highly incompetent staff....dreadful restaurant, and a GM who refuses to give out their email.....forces you to go through a secretary....have NEVER heard of that...
September 22, 2013
Rated 5 out of 5 by JRATL Heavenly Haven during the ATL Snow Storm #WestinEssence @WestinATLAir
Ended up spending and unplanned night here, during the recent snow storm that paralyzed ATL. After working very long hours for a major airline, several co-workers stayed at Westin Atlanta Airport, and one word sums it up - Heavenly.
May have been the long hours and exhaustive work, but getting to such a welcoming and up to date hotel, was so comforting. It had been a few years since I'd stayed at a Starwood Property. Though this is not The Westin Charlotte, being so close to ATL Airport, with a quick shuttle and friendly staff, was nice.
The rest almost goes without saying - the Westin experience was so revitalizing! We all love the Heavenly Bedding. Had a restful and relaxing sleep. Of course, the Starbucks in-room coffee was wonderful in the morning.
I was so impressed with the high quality Kohler Memoirs fixtures in the bath. These are the exact ones we used to renovate our old house, so to see such quality products, made me feel 'at-home'.
Only regret was being so tired, and not being able to enjoy the WestinWorkout room, or pool. Had to wake up super early to get back to work, but I hope to do so on my next visit.
March 19, 2014
Rated 5 out of 5 by GET1 Great hotel- Staff A+
Great hotel. Staff super and so easy to get in and out of airport with the hotel shuttle running every 20 minutes.
June 26, 2014
Rated 3 out of 5 by Divine Room was very clean. But no microwave.
Room was very clean. But no microwave. At first they could not find my reservation in the system but after I asked for a manager they found it. Otherwise it was ok.
March 6, 2013
Rated 5 out of 5 by DaveWin This hotel has comfortable rooms and great staff.
I will stay at this hotel whenever I am in Atlanta. The staff was helpful, the rooms very comfortable and clean and the location was very convenient to the airport.
March 24, 2013
Rated 4 out of 5 by Gray2011 Close to the airport
This location is conveniently located to the airport with a 24 hour airport shuttle. great lobby bar and restaurants. This is a good choice for business travelers
February 1, 2013
Rated 5 out of 5 by Shefpat Great Airport Quick Stay
Hotel is perfect for a layover, no club lounge for plats, I had to ask for the free breakfast voucher as I was never told that breakfast was provided.
April 27, 2014
Rated 5 out of 5 by Ddp66 Wonderful facilities!
The hotel and staff were excellent during my stay. There were 2 large groups here, and the hotel did an amazing job with the food and facilities. Wonderful beds.
June 28, 2013
Rated 5 out of 5 by JOE78 VERY nice Westin
The suite was great, the bar downstairs was convenient. There wasn't one thing I needed that the hotel didn't accommodate! Even the bars of soaped smelled great!
January 9, 2013
Rated 3 out of 5 by Jim66 Bathroom
Sorry folks- low rating. I travel often and have never had a room without shampoo and conditioner. Didn't even think of looking until I was almost in the shower.
February 8, 2013
Rated 5 out of 5 by Alsbomrick Great stay.
We had a great conference made so by the fine staff and the accommodations. I wasn't prepared for the roar of the airport all night. Not your resolution though.
May 31, 2013
Rated 5 out of 5 by chbl05 Great Hotel
Joined Piedmont Hospital Administration for a two day conference and my experience was wonderful. Staff, room and meeting rooms were wonderful and accomodating.
December 19, 2011
Rated 4 out of 5 by careycat Much better than expecte
While not as spacious as some Starwood properties, this was AMAZINGLY clean, amazing service and amazingly easy to get to. I'd recommend this hotel to anyone.
August 19, 2013
Rated 1 out of 5 by Jamesy Only positive was proximity to airport
Over-rated, over-prized and offering little in service and comfort.. The whole building is old and smells of meldew. No breakfast and outrageous parking fee.
September 18, 2013
Rated 4 out of 5 by Masters13 Good access, but surprised parking fee
Stayed here two nights as a Starwood Preferred Guest. Good access to the region and airport, but very surprised to have to pay for parking on their property!
April 14, 2013
Rated 2 out of 5 by Lorna11 Mold in the showers
The shower has mold all over the roof it was pretty nasty I was in room 322. Also cracks in the shower ceiling. No lotion or shampoo available bad bad stay!
July 15, 2012
Rated 5 out of 5 Very nice hotel
We had a great experience and look forward to staying again. Exceptionally trained staff with vibrant attitudes. Clean comfortable rooms with relaxing beds.
June 17, 2013
Rated 5 out of 5 by JeffnAk Enjoyed my night's sleep
Very friendly, helpful staff. Room was exceptionally comfortable and well kept for the age of the facility. I'd stay again if in Atlanta area, thank you.
January 24, 2014
Rated 4 out of 5 by JoJo1 This hotel has great features
My stay at this hotel was all I expected to be, service and the food was good. The desk clerks could be more understanding and informative with customers.
June 20, 2013
Rated 4 out of 5 by arous75 Good service
When the cleaning person had forgotten to place shampoo and conditioner in my bathroom, the desk offered to bring some up, but I was running to a meeting.
March 4, 2013
Rated 4 out of 5 by Ntanderson hotel was nice
I had a good stay. The only issue I had was returning to my room after 6:00PM to find it still hadn't been clean. Waited in the hall until it was cleaned.
August 5, 2013
Rated 5 out of 5 by AMH52 My best choice
I feel like home on every visit. The front desk often greets me by my first name and they try their best to accommodate me in the Preferred Customer area
November 1, 2012
Rated 4 out of 5 by Young4ever Convenient location
Hotel is close to the ATL airport which makes shuttle transfers a snap. Only complaint was pricey food service on site and limited alternatives off site.
June 1, 2013
Rated 5 out of 5 by Patricia130 My 24hrs in ATL
From getting picked up at ATL by shuttle to my deep sleep followed by great breakfast, my business trip was very successful thanks to the ATL WESTIN.
February 25, 2014
Rated 5 out of 5 by stxkate Very nice stay
I spent 2nights at this hotel on my way to and from the Caribbean. Both stays were excellent. Food was good. I love the baggage check in service.
March 26, 2014
Rated 4 out of 5 by Carrie99 Front Desk Staff
I had an issue with my reseration. The Front Desk Staff was very kind and professional in helping me out. People like Cindy make business travel easy.
January 17, 2013
Rated 4 out of 5 by Daniel586 Hotel was well run, transit service was excellent as was the food
Bar staff need to act in more friendly matter, they never seemed to look like the enjoyed their work. This was the only area I feel needed improving
November 8, 2013
Rated 4 out of 5 by Andrea26 Good
The hotel was very clean the staff was very helpful and nice and the rooms were clean also but let me not forget the room service food was so good.
January 10, 2014