The Westin Kansas City at Crown Center

  • 1 East Pershing Road
  • Kansas City,
  • Missouri
  • 64108
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.8 out of 5 by 738 reviewers.
Rated 4 out of 5 Decent Stay.. Good location, but not many sit down, wait service restaurants close by. Most were quick service. For the price, great. But not up to other "Westin" standards just because its an older hotel. I'd stay again for the right price. August 22, 2012
Rated 3 out of 5 by Service needs a lot of work! The service at the Westin has become increasingly worse over the years I have been coming for this conference. I ate 3 meals in the restaurant and they were mediocre at best. I would not recommend dining in the hotel to anyone! November 11, 2012
Rated 5 out of 5 by Excellent Everything was wonderful. The staff was friendly and helpful. The hotel and room were beautiful, clean and the shower was the best. I even took a picture of the fixtures to show my husband what we need at home! :) Thank you! June 24, 2013
Rated 5 out of 5 by A wonderful staff, great experience for family I was at the hotel with my wife and two children, and the staff did an amazing job of welcoming us into the area as well as recomending local attractions and dining options. This will be our new "go-to" hotel in Kansas City! May 29, 2013
Rated 5 out of 5 by Great Hotel Very nice hotel at the heart of Kansas City. The rooms are very comfortable, and the services and staff are very friendly. Nice bar on the first floor and great food. Love the breakfast. And yes, Starbucks coffee at the bar. October 30, 2012
Rated 5 out of 5 by Business trip Wonderful stay room was great. I like the opportunity to be green and not take housekeeping service and the $5 credit was nice for your coffee bar! I love the heavenly beds! Great location would definitely stay here again. October 10, 2013
Rated 5 out of 5 by This hotel has great attractions The room was spaceous, clean. Every staff member made it a personal objective to ensure that my and our group needs were addressed and handle in a perfessional way. March 3, 2014
Rated 5 out of 5 by Staff was very helpful. Lots to do at location. The check in staff was very helpful. He recommended a great restaurant and we really enjoyed ourselves. The room was comfortable and had a cozy corner by the openable window with two chairs and a table. We were delighted. May 30, 2013
Rated 4 out of 5 by Westin Crown Center Kansas City I love the Westin at Crown Center, but my favorite feature, its lobby with piano entertainment, has been destroyed and replaced with something I certainly don't care for. It was the lobby that every hotel should copy. November 11, 2013
Rated 5 out of 5 by Excellent Staff I want to thank and commend Sara at the front desk for her help in trying to locate a store in which to buy a gift for my son. She was a great representative for your Hotel, and I would recommend your facility to anyone. December 3, 2012
Rated 2 out of 5 by Definitely not a 5 star hotel Stayed at the KC Westin for the Irish festival. Dried spaghetti in the desk chair, lipstick on a pillow. Westin is an older hotel so expect the "noises and smells" that go with it Will choose a different hotel next time September 1, 2013
Rated 5 out of 5 by Excellent I have stayed here over the past 1.5 years and absolutely loved my experience. The front desk staff has gone over and beyond to make my stay comfortable. They even got me a presidential suite on my last stay here! June 25, 2013
Rated 5 out of 5 by Best place to stay in KC Great property in a central location. Welcoming check in. Corner room was spacious with an awesome view. Glenn is always a fountain of info. Our 9th stay and our daughters first. She was wowed and will be back. September 26, 2013
Rated 4 out of 5 by have stayed here for 20 years.. was uncertain how the green program really benefited..did participate..ran out of bar soap and face/hand towels...needed more cream/coffee packets..called housekeeping each time...they responded appropriately.. May 28, 2013
Rated 5 out of 5 by Hotel exceeds expectations My stay was perfect from beginning to end. The facilities and staff were accommodating and pleasurable. March 24, 2014
Rated 5 out of 5 by Wonderful experience My husband and I decided to stay at the Westin, because of its proximity to the Crown Center. Wow. It was a beautiful hotel, with such a nice, helpful staff. We're very glad we made the decision to stay there. November 5, 2012
Rated 5 out of 5 by Great hotel! This is a very nice hotel! It is a great place for a meeting or conference. The rooms are very nice and spacious. Very comfortable too. The staff is very accommodating and friendly. The food is also excellent. February 28, 2013
Rated 2 out of 5 by Disappointed The hotel charges fior wifi except in the lobby. I stayed three days for a conference so not having wifi was very inconvenient. The hotel also charges for parking. Overall I didn't find it worth the money. November 10, 2013
Rated 5 out of 5 by First stay I just completed my first stay at the Westin Kansas City at Crown Center. My expectations were met and exceeded. The staff was attentive from the start. I will return to this comfortable home away from home. May 10, 2013
Rated 4 out of 5 by KU Fans stay here One day the room was not cleaned but the hotel explained the workers could not get to work because of the snow. Otherwise, an excellent stay, excellent staff support, great price, and I highly recommend it. March 27, 2013
Rated 4 out of 5 by Great for families The Kansas City Westin at Crown Center is great for families. It has lots of places to "explore" and is connected to a mall that has a Lego land and a Crayola Cafe. When my child is happy, we are all happy! August 9, 2012
Rated 4 out of 5 by Nice hotel Nice stay for meetings. My only knocks are: 1. Workout room $5 per workout 2. No microwave in room 3. TV set-up not very good Otherwise couldn't have been much better. February 10, 2014
Rated 4 out of 5 by Extra fees, in a 4 star????? The only thing that was disapointing was the extra charges for use of the fitness center and internet in your room. Far less expensive hotels offer both of these as part of your stay at no extra charge. October 26, 2012
Rated 5 out of 5 by Staff were very attentive Only concern was late night talking in hallway Was loud and woke up our 3 year old a few times Other than that we had a lovely time and we will be back - will bring a sound machine for sleeping Thanks December 23, 2012
Rated 5 out of 5 by Ultimate comfort This hotel is the ultimate in comfort and service. The beds are awesome, room views are great, and the staff is very attentive. Customer service overall is excellent. I will use this hotel every time. February 11, 2013
Rated 4 out of 5 by Did not get room paid for..... Paid for and was guaranteed a corner room - when checking in - at first told that "room was not ready" and then in a matter of minutes was told that "type of room we paid for was not available at all" April 22, 2013
Rated 2 out of 5 by Avoid staff interaction This is not the level of service I know from Starwood hotels. If you choose to stay, I suggest that all aspects of your stay is carved in stone before arrival so you will not be dissapointed by staff. December 26, 2012
Rated 4 out of 5 by Features First room 1347 had peanuts under the credenza, black mold in the toilet and was 65 degrees. They moved me to room 1349 which was clean and warmer. Thank you to the staff for being so accomodating. September 26, 2013
Rated 4 out of 5 by Good overall Good overall and good location. April 7, 2014
Rated 5 out of 5 by just don't leave anything I left my bracelet on tv table, yes my fault The bracelet was 68 years old and was my mothers. I called security and all they said they knew nothing about a braclet found. Somebody surely found it. February 18, 2013
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