Rated 5 out of 5 by MissKate Wonderful experience
It was my first stay at the Westin LV and it surpassed my expectations. Amazing customer service, beds, and restaurants. I will be back.
I do wish there was a better pool but I enjoyed being able to use the spa complementary.
August 7, 2013
Rated 4 out of 5 by JustUs2 Housekeeping Staff Did an Awesome Job
Our room was kept clean and made up by a wonderful housekeeping staff at this Westin hotel. Towels, bed etc were kept fresh even if we used more in the afternoon! We were very pleased! We also had some very good roomservice.
January 1, 2013
Rated 5 out of 5 by Tony Welcoming smiles
As i stay at the Westin Las Vegas an average of 5 times a month i would like to commend the staff, especially Vanessa at check-in for welcoming myself and my colleagues in a sincere ,warm , professional manner every time.
April 27, 2013
Rated 5 out of 5 by jimmynlin Staff treated us like royalty.
Every request was met with a smile and a quick response. Rooms were nice, and beds were so comfortable! We liked this Westin because we didn't feel crowded like when we visited the other casinos on the strip. Great stay!
December 20, 2012
Rated 4 out of 5 by Michelle Nice
My room was comfortable. This was the second time though, that my refrigerator was not working and it was not replaced.
I am also concerned about which floors the pets stay on. I would prefer not to be on those floors.
February 5, 2013
Rated 5 out of 5 by keto1957 Excellent Staff
Great food servers at Suede
January 22, 2014
Rated 3 out of 5 by chep Decent hotel
This was my third stay at this hotel. The first stay was excellent, but each time after that only got worse. The room had a musty smell and did not smell clean and the housekeeping team did not meet expectations.
July 4, 2012
Rated 5 out of 5 by kc83 Another Great Stay
This was my second stay at The Westin Las Vegas Hotel, Casino & Spa. The one bedroom suite was spacious and luxurious. My wife and I thoroughly enjoyed the great service as well as the early evening happy hour.
July 5, 2013
Rated 4 out of 5 by StuckonP6 Solid stay, but one problematic, unique issue
Slightly off strip, but nothing a 5 minute walk can't solve. Not much on the casino front, but I generally gamble at other casinos anyways so not a big problem. Suede restaurant could use more options on the morning buffet (although what was available was good). Room was clean and staff kept it clean and filled with water everyday. Huge bonus: they emptied out the minibar so anyone can use it for whatever....this is great. Those complimentary bottles of water went straight in and it was great to have a nice cold bottle of water when I get back to my room. Not many hotels does this on the strip and this is a HUGE plus. Overall stay was great.
However, I got stuck on one of the elevators one day. It took 20 minutes to get me out. I was told I would be comped points for the issue, however my account has not been updated as of Sunday night (I checked out Saturday). I wouldn't say this is a reason to stay away because the chances of being stuck on an elevator is pretty minimal, but it was a little scary.
Aside from this, I wouldn't mind staying again as long as the price is reasonable.
September 22, 2013
Rated 5 out of 5 by overthetop best hotel, best value, best comfort.
this hotel is best, no smoking anywhere even the casino,. Room Service, whenever you ask for it. FrontDesk staff attentive to all your needs. Centrally Located, Quiet! Spa is Awesome. Love it @ i will be back.
June 6, 2013
Rated 5 out of 5 by JayVincent30 Julie Perigrana Was Fantastic
Your entire staff was great, however I want to recognize Julie Perigrana...she went above and beyond to make sure I had a pleasant stay. Thank you Julie, I hope I spelled your last name correctly.
October 4, 2013
Rated 5 out of 5 by Spencer1991 Great service
Greet service and a very comfortable bed! The front desk agent (forgot his name) that checked me in & the concierge (forgot her name) who helped me with directions was very helpful and very informative!!!!
August 2, 2013
Rated 4 out of 5 by SJR22 Quiet, comfortable stay a short walk from the Strip
This Westin is a nice property with a very nice staff. When compared to the "mega" casino properties the service is almost personal. Sean at check went way out of his way to accommodate all of my needs....
August 1, 2013
Rated 5 out of 5 by Jan13 Our hotel experience was great.
The location was convenient (within walking distance) to the convention we were attending. The staff was very friendly and accommodating to all our needs. The facility was very clean. Checkout was fast!
January 18, 2013
Rated 4 out of 5 by Steve21 Good Quiet Hotel Off the Strip
We stayed over Thanksgiving Weekend and enjoyed our stay. The Thanksgiving Buffet was great. The rooms are small, but comfortable. It's nice to have a quiet place to go back to after being on The Strip.
November 28, 2012
Rated 5 out of 5 by flycook Quiet and comfortable
Always a consistent experience, close enough to walk to the center of the strip.
January 4, 2014
Rated 5 out of 5 by Gail07222013 Las Vegas
This was a good location (close to the strip). The room/bath were great and they provide Starbucks (free in room). We had room service the last night and the food was good and not overly expensive.
July 24, 2013
Rated 5 out of 5 by jonnyk25 room change
I require a quiet room away from lifts etc. The room allocated was close to the lifts, but with a quick call, despite the hotel being very busy a new room at the end of a corridor was found for me.
June 26, 2013
Rated 4 out of 5 by Anonymous Adequate Hotel, Nothing to Brag About
This hotel is modest and adequate. Doesn't have anything fancy. The hotel's casino is very small, but the location of the hotel is pretty close to some of the famous hotels and casinos in Las Vegas.
February 5, 2013
Rated 3 out of 5 by johnst Solid Hotel, not a Vegas Casino
Overall I was pleased with the hotel and its location to the Vegas strip. The room was nice and what you would expect of a Westin. Its not a casino, has some small gaming, but clearly not a casino.
September 12, 2012
Rated 5 out of 5 by Opey1958 Staff Met My Needs
It took 3 phone calls to the service desk (0 for operator) to get someone (maintenance) to come to my room (955) to change out the batteries on the TV remote control. Otherwise, the stay was good.
January 19, 2013
Rated 5 out of 5 by RedheadSkyGoddess Excellent hotel for business stay
I'm a flight attendant, and stayed here on my layover. I sincerely enjoyed my room, and slept very soundly. Modern and comfortable designs with friendly staff made this a pleasurable experience!
May 18, 2013
Rated 4 out of 5 by Linda63 good location
just off the strip, nice and quiet location to get away from the maddening crowd of Las Vegas Blvd.
Rooms are extrememly comfortable and the restaurant, Suede, has great service and great food.
February 26, 2013
Rated 5 out of 5 by joe62 my "home"
I am a frequestn Starwood guest...and the Westin LV is a great place for me to stay when in LV! Thanks for the courteous and professional staff. The upgraded room this time was superb...thanks.
February 27, 2013
Rated 3 out of 5 by Math65 Hotel is nice and subdued
My only complaint is the bathroom is small, and room had a musty smell when the airconditioner was not running.
The location was fine for us, off the strip, a long walk to all other activities.
June 14, 2012
Rated 4 out of 5 by SE47 Location, service, comfort
Great location for access to the strip and the rest of the city walking or taxi. Small casino which is great. Needs another roulette table. Service and comfort is great. Food o. The high end.
July 17, 2013
Rated 5 out of 5 by Sax44 Overall Experience
I only booked one night, therefore I did not use all the features. I had one request and the staff went over and above. I ask for a later check out time and was granted even more.
July 23, 2013
Rated 4 out of 5 by keto1957 Smelly
Woke up 3A on my 2nd night stay to a sulphur odor in my room. Got stronger as I moved towards the bathroom. I opened the door to my room and the hallway was filled with this horrible odor.
April 3, 2013
Rated 3 out of 5 by NoMoreVegas4Me NoMoreVegas4Me
Our room smelled of mildew. I've stayed at other Westin hotels in the Los Angeles area that was way nicer than this one. The check-in area & lounge is very nice, but our room smelled bad.
June 10, 2013
Rated 5 out of 5 by Victor4real Excellent internal environment
This was our first visit to Vegas and our first anniversary.... I have to say I was so warmly treated and my wife loves every minute of our stay. We are definitely going back in December.
August 14, 2012