The Westin Las Vegas Hotel, Casino & Spa

  • 160 East Flamingo Road
  • Лас-Вегас,
  • Невада
  • 89109
  • США
  • Карта

Номера и тарифы

  • По вопросу пребывания дольше 90 дней позвоните по телефону 866-539-3446.
  • Можно бронировать не ранее чем за 550 дней.
  • Еще раз проверьте ваши даты.
1 номер 1 номера (-ов) , 1 взрослый 1 взрослых , 1 ребенок 0 детей
Rated 3.8 out of 5 by 802 reviewers.
Rated 3 out of 5 by I wanted to like this hotel but I couldn't. I keep trying to find a good option to stay off the strip and really wanted to like The Westin LV. It's super close to the strip but without all the typical Vegas hoopla. Unfortunately, service fell flat and our room so noisy, we had to ask to move (despite the dreaded hassle of re-packing and unpacking). When we first arrived, my husband dropped me off in front along with my purse, coat, two suitcases, a garment bag, a backpack, and a computer bag. He assumed the valet guy, bellman or doorman would help me (there were 3 uniformed guys near the front doors). He was wrong. I struggled to get everything inside and they didn't do a thing. Finally, my husband yelled something out the window and one said, "Well, I guess we can help her." By then I had already managed to open the door (yes, I am remarkable!) and struggled in on my own. When I mentioned it to the girl at the SPG check-in desk, she had no reaction. It wasn't until my husband said something to her about it that she said, "Well, I guess we can look into that." They guess a lot at this hotel but then they don't do anything. If you are SPG Platinum (I am), do not expect an upgrade here. There are only ten suites in the whole hotel and they are mostly full of people using their Suite Rewards. We didn't get an upgrade to a suite. Instead we got a room that had an adjoining room wherein a guest with anger management issues kept us from enjoying our stay. We could hear him swearing and yelling all night. In all fairness, we could also hear him speaking in normal tones, watching TV and going to the bathroom so it wasn't just the yelling and swearing that kept us up. The rooms have no insulation so it's like the people next door to you are actually in your room. They ran loud machinery in the hallway at 9 am (I am guessing it was a vacuum cleaner) and the housekeepers turn on the TV to watch television while they clean the room. You can hear it and when we were walking down the hallway, we saw it. In a town like Vegas where people stay up late and want to sleep in, I was surprised the staff had so little consideration for their clientele. Once we checked in, somebody from the service desk called to see how it went. When I told them about the unresponsive guys at the door, they offered us a free breakfast or star points. There was one nice employee (Samantha) who did make sure we got moved to a more quiet room for our second night. She was sweet and sent up a fruit and cheese plate for our troubles. She was appropriately apologetic and helpful to boot. I had a couple of those "You've made my stay" cards (they give them to SPG member to acknowledge employees who try hard) and I've been dying to give them away. Since Samantha was the only one who acted like she cared, I wanted to give her one. I asked for her at the front desk and was simply told, "She works in back." They didn't offer to get her or inquire why I was asking. Maybe they thought I was just taking a poll or something. Unbelieveable. I'm not sure who is training the staff at this hotel; but it's my turn to guess and I'm going to guess "nobody". February 8, 2013
Rated 4 out of 5 by Handicapped Bathroom. Was put into a room with a disabled compatible bathroom. While I applaud having these facilities, the room was very poorly designed. the shower curtain was set to the standard height as if a bathtub were installed and the floor actually sloped away from the wall less shower resulting in water one half inch deep in the entire bathroom. Had to use every single towel to try and get a dry spot to stand in. The shower rod should be placed lower in these rooms to enable the curtain to reach the floor. Furthermore, the management should try using these rooms to assure that it is actually usable! February 7, 2013
Rated 5 out of 5 by dog friendly Loved the dog bed. However no dog dish was left in room. I had to ask for the dog bed as well, even though they knew we had it on our reservation. Our dog loved the bed! We're a gold member, but didn't get an upgrade!! I asked on our way out if the room was, and they said it wasn't. It was still a nice room. February 7, 2013
Rated 4 out of 5 by This hotel is close to Vegas Strip This hotel is convienent to the Las Vegas strip. Friendly and helpful staff. February 5, 2013
Rated 4 out of 5 by Adequate Hotel, Nothing to Brag About This hotel is modest and adequate. Doesn't have anything fancy. The hotel's casino is very small, but the location of the hotel is pretty close to some of the famous hotels and casinos in Las Vegas. February 5, 2013
Rated 4 out of 5 by Friendly Staff and very comfortable room. Consistent with Weston standards, this hotel is comfortable quiet and it met my expectations. February 5, 2013
Rated 4 out of 5 by Nice My room was comfortable. This was the second time though, that my refrigerator was not working and it was not replaced. I am also concerned about which floors the pets stay on. I would prefer not to be on those floors. February 5, 2013
Rated 5 out of 5 by Super Bowl weekend My fiancé and I just stayed at this hotel over Super Bowl weekend, And we could not have been happier with our stay. All of the staff was more than accommodating and fulfilling of all of our requests. In addition, the overall politeness of the staff could not go unnoticed either. Everyone was super friendly and always offering good advice. I especially enjoyed the nice touch where the manager actually left his personal cell phone number at the front desk should you have a need to follow up with him immediately February 4, 2013
Rated 5 out of 5 by las vegas westin stay great place to stay and relax. staff very friendly and helpful. i would stay again February 4, 2013
Rated 4 out of 5 work out the hotel is doing a A+ job of making a workout facility available during a revamp. February 3, 2013
Rated 5 out of 5 by This hotel exceded our expections The hotel room was awsome February 2, 2013
Rated 5 out of 5 by No risk I have had the oppty to stay at this hotel a number of times, and they continue to set the bar on hotel standards. No risk in staying at this hotel. No drama. January 30, 2013
Rated 5 out of 5 by front desk staff I travel for a living so stay at a lot of different hotels. The front desk staff you have at this hotel is exceptional! They are ALWAYS so friendly & helpful it's truly a pleasure checking in at your hotel. I have also stayed here while not on a business trip & I still receive the same great service & feel welcome as a guest. I am always confident that I will be getting a nice, clean & comfortable room. January 30, 2013
Rated 5 out of 5 by Beautiful lobby and layout Your staff is excellent, helpful and welcoming January 29, 2013
Rated 4 out of 5 by The hotel is clean. The Hotel Staff is very professional, and the hotel is very clean. January 28, 2013
Rated 4 out of 5 by Comfortable stay just off the Las Vegas strip Our room was small but very comfortable for two people. All hotel personnel we had contact with were extremely pleasant and the call to the room after check-in to make sure all our needs were met was appreciated. Nice amenities and clean room. Turn-down service was a nice plus. Room furnishings could use updating but again met our needs. Lunch at Suede restaurant was very good, but service was pretty slow for mid afternoon on a week day. January 27, 2013
Rated 3 out of 5 by The staff has treated us well The staff is always pleasant. They are willing to help and solve any problem that arises. January 27, 2013
Rated 5 out of 5 by Love staying at this hotel! This hotel is nice and close to the Strip without having to go through a huge casino and lobby. The staff is amazing and very accommodating on everything from check-in to check-out. Loved Rick M., Julie P. and Michael V. Just need a couple of more ellipticals in the Fitness Center. January 27, 2013
Rated 2 out of 5 by Dissapointing stay Because I was staying midweek at this property I figured I had a good chance for a suite upgrade with my Platinum status. I was told that they were all sold out, and very disappointed in the morning to see newspapers in front of all the doors on the floor EXCEPT the suites. We were also told that there would be a continental breakfast set up on the 17th floor, which unfortunately was incorrect information. The front desk was nice enough to provide a credit for $10 at the lobby Starbucks. The rooms are very small by Las Vegas standards, but the lack of a very loud casino was quite nice. Pros: helpful front desk, location, free parking. Cons: lack of upgrades while obviously available, small rooms, resort fee ($12 I think). The front desk told me the resort charge was non negotiable and that it was less than any strip hotels, and covered bottled water and newspapers which should all be provided to Plats for no charge as well. Ironic, since I stayed the next night at a nicer strip hotel for half the price and no resort fee. We also never got the water hot enough to take a shower. It was lukewarm and very uncomfortable. Skip this very mediocre property when in Vegas, as it is not near as nice as even the cheap strip hotels. Love the Starwood, but NOT this property. January 25, 2013
Rated 1 out of 5 by Not a good Vegas Hotel This is a very tired Westin property. Off the strip, brown drab and not classy. The only good thing in the room is the traditional Westin Bed. I pass and stay at one of the classy strip hotels January 25, 2013
Rated 5 out of 5 by Peaceful! You can rest like a log! Beds are heavenly! Starbuck's coffee is available right in your room! January 25, 2013
Rated 4 out of 5 by This hotel has great features I love this hotel . It's centrally located and very calm. A good spot for families January 24, 2013
Rated 4 out of 5 by SPG membership While the hotel is not quite upto Westin stndards (I have run into a few in the last year) it offers a decent room, just off the strip at a reasonable rate and is the only offering in the SPG participating hotels near the strip. I like that I didn't have to walk a mile from the front door to check in and then another mile to the lifts and the last mile to the room from the lifts. Room was clean and I liked that I could have the hotel skip servicing the room (I was there two nights) and earn 500 more points. January 24, 2013
Rated 2 out of 5 by Needs remodel I recently stayed here last minute because of a mix up at another hotel. I was not expecting such old rooms!! The bed was great but the rest of the room needs some cheering up. The shelf in the shower was rusting and the fixtures were old. I was surprised that the hotel was just 10 years old. Returning to the area again next month and really trying to avoid this hotel again. Not what I expected of a Westin hotel by Starwood. January 23, 2013
Rated 2 out of 5 by This hotel is fine in a pinch I was disappointed with my stay. My room was worn. The wall paper coming off of the walls, the toilet paper holder coming away from the wall. My telephone didnt work. I had a hard time getting service from the front desk and I never talked to the same person twice about my needs. Suade told me they were too busy to serve me carry out food on my first challenging night at the hotel. The lobby, casino, bar tenders, waitressing staff, public restrooms, premises, front door peoples, beds, and conference amenities were good. I did enjoy the happy hour one evening. But all in all, I found the room service to be very expensive. The hotel was about 2 blocks from the strip and as a single woman I wouldnt walk there alone. Fortunately, I met some nice people and we ventured out together. Unfortunately, adding salt to my wounds, after recieving my bill and checking out, my credit card was charged extra charges...and Im waiting to have that money credited to my account. I have been to Vegas 4 times and this was my least favorite spot to stay. But the bed was awesome. I just didnt get the customer service that I enjoy on my trips. January 23, 2013
Rated 5 out of 5 by Herbalife Event Successful! My hats off to Craig, Jose and Francisco for going above and beyond to make sure our group was properly accommodated. All of our guests left the event pleased. Thank you! January 22, 2013
Rated 4 out of 5 by problems with door jam I stayed in 1463. teh door seemed hard to close and required an extra hard tug to firmly close it so that it locks. In one instance such as required strong pull jiggled the door frame such that the securtity latch engaged after the closed door. fortunately there was someone in the room who was able to open the latch and allow entry. This should be checked. January 22, 2013
Rated 5 out of 5 by This hotel has amazing people that work for them Steve checked us in and what a personable guy. He was polite, welcoming and warm. Made you feel as if you were checking in at home. He sent up a complimentary cheese plate because it was my mom's birthday and it was a brilliant snack after a long day. January 22, 2013
Rated 5 out of 5 by The Westin Las Vegas I visited Las Vegas with my small dogs and a car full of luggage. Getting into my room has never been easier. I even asked to switch to another room further from the elevators hoping to decrease the chance of my dogs barking at people walking by. I was in my room, and transferred to the second room, car parked, and room service on it's way effortlessly. Staff was always extremely helpful and accommodating. Everyone was nice to my dogs, too. The hotel was right next to the Flamingo, too. I didn't expect it to be as close as it was to the strip. The room service food was excellent. I didn't have a chance to look at the pool, spa, or fitness center. January 21, 2013
Rated 4 out of 5 by Rooms good, amenities not so nice early check-in request not met. Was not called when room was ready. Food outrageously expense - breakfast buffet $18 !!! Room very nice & clean. Having to pay for Wi-Fi an insult - this should be included as is in all other cities! January 21, 2013
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