Rated 3.8 out of 5 by 581
Rated 5 out of 5 by Pete9 Awesome
Really appreciate the upgrade into the Presidential suite. It was awesome.
Rated 5 out of 5 by Missourigirl Spa-like hotel with great service
Our hotel stay exceeded my expectations. It provides a spa-like setting and the service was unbeatable. Upon check-in, I was informed that we had received a complimentary upgrade from a basic room to a balcony room overlooking Epcot fireworks. I was thrilled! I also requested extra shampoo/conditioner and enough for our entire stay was delivered to our room very quickly. Very comfortable beds and a rain shower head in the bathroom. The location is premium for Walt Disney World resorts and the Boardwalk area. I will defnitely recommend the Swan to anyone traveling to the WDW area.
Rated 5 out of 5 by mick27 hidden gem
great value, most especially based on the location!
Rated 5 out of 5 by Doc111 Comfort
This hotel meets my needs, comfort and accessible to the conference sessions.
Rated 5 out of 5 by DPH77 Swan and Dolphin - Beautiful Disney Property
I stayed 3 nights at the Swan and attended a conference at the Dolphin Conference Center. The hotel is beautifully decorated and very clean. This hotel is also quiet, maybe the quietest hotel I've ever visited. I ate 3 meals at the hotel, in 3 different restaurants. All of the food was fresh and delicious. The service at the restaurants and hotel was impeccable. I enjoyed my visit and would definitely stay here again.
Rated 5 out of 5 by DaneLover Wonderful experience
From the time I checked in until I walked out the door, I experienced nothing but pleasure. I ate breakfast at the Garden Grove twice and was served by JR. He tended to my needs and remembered what I liked the second day. Catherine at the concierge desk greeted me by name and made me feel very welcome. The room was comfortable with adequate lighting, bathroom was well stocked with towels and amenities and clean, Having the additional sink outside the bathroom was a real plus. The room had ample space to move around and store luggage and personal items and a safe if needed. This is my first choice of hotel when visiting Disneyworld. For this trip, I adjusted my days of travel to be visiting when this hotel was available. That is how special this hotel is to my Disney experience.
Rated 5 out of 5 by Tim1609 Adults hotel
I love the Swan and have stayed here a few times over the past couple years. This past stay I had the family with me and got a new perspective versus my business visits previously. The staff was excellent. Very friendly, professional, and their attention to detail is very good. This goes for the valet attendants to bellhops, to front desk and even pool attendants.
The rooms are a bit small though if you have kids so keep this in mind and generally the guests here are either very well behaved older children or couples.
The location is excellent and taking the Disney boats is a treat for all ages.
Overall, one of the better properties on disney and a pretty good bargain considering what you get for the money. Five star service at three star prices.
Also, the spa is very good and it's adjacent to the Boardwalk which makes taking a nightime walk great.
Rated 5 out of 5 by debjc2013 Friendly and helpful staff
staff took care of us and met our needs efficiently and was friendly