Rated 3.6 out of 5 by 474
Rated 5 out of 5 by BelleVA Chicago hospitality
The location of this hotel is convenient for shopping and dining. The lobby is comfortable and smells delightful! Restaurant and bar are exceptionally good for a hotel. Decent exercise area. The rooms are comfortable, though plain in decor. I was disappointed to find a refrigerator without a cash mini-bar and no in-room snacks for purchase, when both were advertised. Internet is pricey if you're not a preferred guest. Beds are incredibly comfortable and pristine, and towels are substantial. Conference food was excellent. I will stay here again and recommend it.
Rated 5 out of 5 by coalman whirlwind weekend
Traveling from Ohio to Milwaukee to Chicago then back to Ohio is an exhausting proposition...the stay at the Westin was just what we needed to give us a boost...the view was great!
Rated 5 out of 5 by acbergamini Best Location and a GREAT bed!
In terms of location, it is the best hotel in Chicago. It´s close to most of tourist spots, and neighbor to John Hancock Center (the visit to John Hancock Center is mandatory - the view is great, even better than Skydeck, because you have a great view of Michigan Lake). Located at the best Avenue for shopping, you can find from the most expensive to the most popular brands. Not to mention that the room is very cozy and the bed ... of HEAVEN! If I didn´t have to make tourists programs and shop, certainly I would have slept a whole day! ehehehehe!
In short: when I return to Chicago, I´ll certainly stay at the Westin Michigan Avenue!
Rated 5 out of 5 by Raclay61 Great stay
Super accomodations in Chicago.
Rated 5 out of 5 by edpannell As Always, one of the best hotels in Chicago
I booked a room thru Southwest Airlines a couple of years ago, and was very surprised at the cost of the hotel. And was even ore surprised once I arrived. I didn't expect a fantastic room and view!! I make this hotel the only place I stay when I visit Chicago!.
Rated 5 out of 5 by Tldavis poor Service on 1/27/14
I am a weekly guest at the hotel. During the week of 1/27 when I arrived my sheets were dirty. I contacted service express and went to dinner. When I returned 2 hours later the sheets had not been change. Also during this stay I requested fresh towels and water. I had to place a 2nd call to service express for my request to be completed.
Rated 5 out of 5 by peaches23 Westin Raises the Bar in Chicago
We just stayed three nights in the Westin Hotel on North Michigan Street. I've travelled to Chicago for over 30 years and have stayed at the Westin countless times. This was the best. The staff from curb to bed was just superb. They do anything needed to make your stay more comfortable. They deserve a 5 star rating.
Rated 5 out of 5 by KC324 Our place!
We stay every year for our anniversary. Will be back again for the big 20th next year!!