Rated 4 out of 5 by Washington12 Great location
The hotel was nice, clean and welcoming. We enjoyed the many amenities offered right on the property. The location was amazing with plenty to do within walking distance. We found the poolside and bar service to be a little disappointing. The internet and parking rates were quite expensive as well as the restaurant prices. We did like the healthy options on the menu and the restaurant staff at breakfast was great. I was not pleased with how far away the parking garage was and that I had to walk through the smoking section with my child every time I went to my car. Overall, the location of this hotel wins and we would stay here again.
July 9, 2014
Rated 5 out of 5 by Jason66 Great Hotel, Great Location and even better service
I came to the hotel for business but extended my stay for a family vacation. Heather the front desk Manager was outstanding. I was disconnected when requesting my upgrade. She called me back and took care of everything. Whom ever is the GM you are lucky to have someone who takes care of there platinum guests the way heather helped my family. I have stayed at other Westin's and do not get the platinum service.
Thanks again for making our stay!
April 2, 2013
Rated 1 out of 5 by Gman13 Worst Hotel Stay
When I checked in the Westin Bayshore, Vancouver, I was to that the only room available was a one with a sofa bed (seriously?). That was the most uncomfortable bed I have ever slept in. I didn't get a good night of sleep and because of that my days were not as productive.
When I request a room and get a confirmation of booking I expect to get a room with a bed, Nit a sofa bed.
I don't think I'll be staying at a Westin again.
May 22, 2013
Rated 5 out of 5 by donanka Lovely Hotel in a Great Location
Our recent stay was for 2 nights prior to a cruise and we were very pleased with the accommodations and location of the hotel to restaurants, tours, and Stanley Park. We were also pleased with the year of birth special that was being run, which gave us a better rate compared to the CAA rate. We would definitely recommend this hotel.
August 5, 2014
Rated 5 out of 5 by SBIDP Changed my Experience
My last experience with a Starwood property at a similar event was awful.
I booked my stay for this conference and was left only with the Westin as a choice. I'm glad.
The location of the hotel in proximity to the convention allowed for a beautiful walk in.
The staff was amazing. The Green Rewards program was a perfect fit for the week.
Most importantly the professional handling of the splitting of the bill and the accuracy of it all was the key in erasing an awful experience in Philadelphia. At that stay I and my roommate were overcharged and harassed by security the day before our departure for additional payment. This happened despite having payments on record and reservations that did not expire until the next day. It was an awful experience.
The payment for my stay in Vancouver was handled quickly, professionally and accurately.
The bell staff was amazing and fun too!
Thank you for a wonderful place to stay in a wonderful city!
June 12, 2014
Rated 5 out of 5 by Briangoestraveling Stunning!
My wife and I stayed 2 nights at the Bayshore as we were celebrating an anniversary. We couldn't have been more pleased with the incredible room we had, with views of the harbour, city and mountains...truly amazing!
May 13, 2013
Rated 5 out of 5 by MHT94131 A Welcoming Vancouver
Everything was well done - from the warm greeting at the door to platinum recognition by staff. We had a top floor upgraded room with an ideal view of the mountains and harbor and an outside deck. It was especially lovely being on the seawall with easy bike access and a fast stroll into downtown. We loved our "continental breakfast" perk -- access to the cold part of the buffet spread. Fabulous spa experience too. What a warm, welcoming and very comfortable way to experience a fabulous city. One warning -- there seem to be lots of guests for a single night before boarding an enormous cruise ship.
July 7, 2014
Rated 5 out of 5 by stevie1n location location location
great location for all my guests coming into the city...have used your location many times..
June 12, 2014
Rated 5 out of 5 by PaulPong Great hotel for many reasons!
Stayed at the Westin Bayshore for 1 night after a cruise and could not be happier with my choice. This property is great for all the following reasons:
- Great location. Access to trail, walkable to points in town.
- Friendly and responsive staff. We had a few request and all were met quickly and without hesitance. Staff was friendly and accommodating.
- Heated pool. Pool was heated which allowed for comfortable swimming in the chilly Vancouver air.
- Room and bathroom was comfortable and well appointed.
Overall, our stay was enjoyable and what I've come to expect from the Westin brand.
July 23, 2014
Rated 1 out of 5 by Dawn64 Worst experience in a hotel
My husband and I booked a room at the Bayshore Hotel in Vancouver on Valentine's Day weekend. We stayed on the Sat. Night instead of purchasing the Valentine's getaway pkg. The weather that night was cold and damp. I was looking forward to a nice hot bath, but was told that only suites and rooms with double beds had baths. We wanted to sleep together so we had a room with a king bed.The next morning we were awakened to the loud music and sliding doors of the guests above our room. The only high point was the brunch we were served the next day. We will never stay in this location again. I do not recommend this location to anyone who wants to enjoy a hot bath or a quiet stay in their room.
February 20, 2014
Rated 5 out of 5 by JMK3 Great location and great views from Tower Rooms
Excellent location. Upgraded to a nice suite in the tower building. Beautiful view. Great location near Stanley Park and Canada Center. Many good places to eat nearby!
Didn't use many of the other hotel facilities.
Very friendly staff.
Left an item in the room. Didn't realize for a week. Called hotel, they had it. Was confused as to why they didn't proactively call me. Was told that was a corporate policy due to privacy issues. Not sure I agree with that, but that's not the hotels fault, but an SPG issue!
Looking forward to figuring out another reason to goto Vancouver and stay here again!
August 19, 2012
Rated 4 out of 5 by SG1011 great location and wonderful pool!
Great service! We were upgraded to a wonderful 'suite" and that made our weekend very memorable. The children just loved the room and the very heated outdoor pool. The room service was good and was delivered within 30 minutes.
Staff were very friendly :)
October 14, 2014
Rated 5 out of 5 by Fussbudget Our home away from home
We have visited Vancouver every year or two for more than 25 years to catch up with family and friends, and the Westin Bayshore has been our home away from home for most of that time. We love walking on the sea wall and watching the harbour activities. The staff are great and the food is always creative and delicious. The sparkling warm outdoor pool is always a treat during the cooler months.
October 2, 2014
Rated 5 out of 5 by PECJ Make a Green Choice
Well done, at last the hotel industry is telling the truth - not having your room "serviced" saves the holel running costs. For years hotel chains have been trying to convince us that its all for an environmental cause - whereas in reality I don't believe that has been the driver. For example, if making an "eco" choice cost the hotel money, would this actually get done - I think not. Therefore it was refreshing for this Westin hotel to acknowledge that there is a financial benefit and share some of that saving benefit with the customer/guest. Rewrds for "green choice" was well thought out, appropriate and greatly appreciated. Good work. Just need to get rid of those Halogen heaters in the lobby that happen to produce some light.
November 5, 2013
Rated 4 out of 5 by bwmlightfoot Charging for WiFi!
This is a nice, albeit older, Westin that is terrific. But I come away with one overriding impression and that is Westin's insistence on charging for WiFi. I'd be happy with the room being $20 more but charging for WiFi is like charging for electricity or water.
October 13, 2014
Rated 4 out of 5 by horses4me Ecxcellent
Excellent service kind staff
December 8, 2014
Rated 5 out of 5 by Frannie5 Great location
We love the location of this hotel. Being on the waterfront and close to Stanley Park makes it a great place to stay. We can do a lot of exploring and never have to use our car.
October 14, 2014
Rated 5 out of 5 by Vonna We are Vonna and Bill Graves (#53843775)
We love the Currents and other food -- great taste and great people. The house keepers are great for our needs. We hope to stay as often as possible on the 20th floor east or north in the Tower.
October 12, 2014
Rated 4 out of 5 by leester enjoyed our stay
my wife and I celebrated our 25th wedding anniversary and the room was fabulous.
They gave us a beautiful bottle of wine & card. The service was excellent!
October 13, 2014
Rated 4 out of 5 by TracyL Great hotel location!
the view from my room was breath taking. It was close to both Stanley Park for my morning runs and only two blocks from great shopping. Restaraunts in the area were plentyful as well. We had a meeting in the Marine Room. Spectaclular view! Great hotel all around! I will be back there for sure.
September 29, 2014
Rated 3 out of 5 by Bonnie480 Disappointed
The room did not meet our expectations Needs to be updated phone did not work,light by one side of bed did not work ,bathroom dated and no water in gym. However staff was excellent! Check in ,concierge and bellmen were helpfull and gave us great recommendations.
September 30, 2014
Rated 5 out of 5 by WorldTraveler73 Excellent City Hotel with Tranquil Atmosphere
Hotel is superb overall, with very friendly staff, beautiful public spaces with some luxury touches and comfortable rooms (including the Heavenly Bed). What sets this hotel apart from others in Vancouver, however, is its location. It is located in the city, just minutes from the cafes of Denman Street and the bustle of Robson Street, but at the same time on the edge of Stanley Park, with miles of trails and unspoiled nature for running, walking, hiking and exploring. Our tower room overlooking the marina and water was very tranquil, almost like staying in a resort - but close to all of the amenities of a big city. Can't speak to the on-site restaurants, as we didn't try any, but there are numerous other dining options nearby, including places overlooking the water and on trendy Denman Street.
July 9, 2014
Rated 5 out of 5 by Ck1968 Best of All Worlds: Location, Service & Convenience
The Westin Bayshore is located in Coal Harbour, the epicentre of the City of Vancouver. Surreal views of the marina, harbour, mountains and I cannot forget to mention the amazing seaplanes landing right in front of our hotel....an amazing experience all around. The hotel itself is a sister hotel to another Westin property in Arizona, an almost identical layout/architecture. I travel frequently for business and no matter how the property rates, the ultimate experience lies within the staff/service. Front the moment of check-in to check-out, my experience at Westin Bayshore was first rate. I am compelled to tell you how wondeful Sarah in the Seawall (bar and grill) was. Amazing service and such a pleasure to be served by such an enthusiastic staff member. Cannot say enough great things about Sarah.
All in all, you will not be disappointed with your stay at Westin Bayshore. I cannot wait to stay again!
November 29, 2014
Rated 5 out of 5 by vssachoices feedback from my stay
during my 4 days and 3 nights stay in your hotel, it was marvellous experience.Fabulous hotel,extremely comfortable bed, great views from my room.Front desk staffs were friendly and accommodating. One set back is the housekeeping service. Since I believe in "green choice", it was only the 3rd day I request tidying up the room..On return to my room in the afternoon, I notice my patio door was still opened, there were food crumbs on the chair, the iron and iron board and hair blower had not put back in their original place with cords still dangling.The labels for complimentary water bottles were not attached to the bottles. It appears the housekeeper mainly tidy my beds,refills supply and empty garbage.That is not my expectation from such a well known hotel. Overall, I highly recommend this hotel to my friends. It is Grand.
June 25, 2012
Rated 5 out of 5 by Fabio A home away from home
My wife and I, both frequent travellers (we are currently Platinum SPG members), we stayed three times at the Westin Bayshore between March 22 and April 6. In fact we used the hotel as a basis for our tours to the Rockies, to Vancouver island and to Seattle. The staff was extremely helpful and helped us in many ways from practical issues such as various laundry washes to buying tickets for a Davis Cup match played in Vancouver (thanks again Emily). We also enjoyed very much the food served in the hotel lounge.
We had rooms in the tower with spectacular views of the harbour. The rooms had everything we needed. The only improvement I would recommend, on the occasion of the next refurbishing, is the addition of a hand-held shower. If there is no tub, a fixed shower is really not enough.
We sincerely hope we will be back soon.
April 17, 2013
Rated 5 out of 5 by SPGlovinit Excellent overall
Staff were very welcoming and pleasant. The hotel was well kept and maintained. I attended a conference at the hotel during my stay and the conference was well staffed, lunches and snack breaks were well run and the food was very good.
The only suggestion I have is to improve the work out room. It was a bit too small and the weight training options were limited.
Overall, the Weston Bay Shore was an excellent venue for the conference and my stay.
April 29, 2014
Rated 5 out of 5 by MissyJo Above and Beyond Service!
The hotel went above and beyond all exepectations when we stayed here. The stay was in celebration of the end of radiation for my aunt's breast cancer. I had notified the agent at booking that this was a special occasion. The room was upgraded to a corner suite with views on all sides and a lovely fruit basket was there upon arrival. My family was treated like royality. We will forever be thankful for the service and generosity of the hotel and staff.
January 3, 2012
Rated 4 out of 5 by Marty46 Good and bad
As usual the hotel was wonderfully welcoming and any request to any of the staff was willingly accommodated and efficiently performed. What really spoiled it for me was the winter closure of the bar, presumably for reasons of (false) economy, and the cancelling of the shuttle bus (same reasons?). These decisions, presumably made by accountants as opposed to hoteliers, are regrettable (I'm weighing my words so as not to sound offensive....!)
December 3, 2012
Rated 5 out of 5 by LL432 Great Staff
I was pretty distraught after my flight home was cancelled and I'd spent over an hour on the phone to get booked on a new flight the next day. Sam at the front desk very kindly and calmly booked a last minute overnight stay for me at a different Westin which offered a cheaper room rate for my unexpected extra night in Vancouver.
August 13, 2014
Rated 5 out of 5 by AnOnymous31 Good hotel, but expensive
Very good hotel, but quite expensive! Wifi is not included in the price (free in lobby though), which is strange since even crappy hotels do have free wifi available for all guests. Also the Starbucks coffee on the room is not free, but this is not mentioned anywhere.
August 27, 2014