The Westin Bayshore, Vancouver

  • 1601 Bayshore Drive
  • Vancouver,
  • Britisch-Kolumbien
  • V6G 2V4
  • Kanada
  • Landkarte

Zimmer & Preise

Schließen

Kinder pro Zimmer

Diese Angaben ermöglichen es uns, die besten Zimmer für Sie zu ermitteln und Ihre Ankunft entsprechend vorzubereiten.

Informationen zu Zustellbetten und/oder Aufschlägen für weitere Personen finden Sie in den Zimmerbedingungen und Details.

Für Familien

Für Kinder bis 18 Jahre ist die Übernachtung in den vorhandenen Betten kostenlos, sofern sie das Zimmer mit einem zahlenden Erwachsenen teilen. Für Zusatzbetten, Kinderzusatzbetten und Kinderbetten können zusätzliche Gebühren anfallen.

Altersrichtlinien

Das Mindestalter für den Check-in beträgt 19 Jahre. Ein Lichtbildausweis muss vorgelegt werden.

Rated 4.3 out of 5 by 281 reviewers.
Rated 4 out of 5 by One night stand We were only there for 1 night. The hotel was located near the pier which was convenient for us. Check in was simple and the staff were attentive to our needs as we requested a change in rooms to be closer to our friends. The concierge was extremely helpful in solving a car rental issue. The doormen/bellmen were very helpful with their suggestions. July 21, 2014
Rated 5 out of 5 by Staycation The perfect location for a gataway July 21, 2014
Rated 4 out of 5 by Great location The hotel was nice, clean and welcoming. We enjoyed the many amenities offered right on the property. The location was amazing with plenty to do within walking distance. We found the poolside and bar service to be a little disappointing. The internet and parking rates were quite expensive as well as the restaurant prices. We did like the healthy options on the menu and the restaurant staff at breakfast was great. I was not pleased with how far away the parking garage was and that I had to walk through the smoking section with my child every time I went to my car. Overall, the location of this hotel wins and we would stay here again. July 9, 2014
Rated 5 out of 5 by Great Location Great for short visits with overseas guests,and a great visit for landlocked Albertans!!!!! July 19, 2014
Rated 5 out of 5 by Three Day Vancouver Getaway Close to everything, we found the accommodations and staff to be excellent. Had a great time in Vancouver. July 19, 2014
Rated 5 out of 5 by Great Hotel Great location, beautiful hotel. July 18, 2014
Rated 5 out of 5 by Great Experience The hotel is in an excellent location! The facilities are wonderful and the staff were very professional and helpful. The view of the harbor from our balcony was awesome and we loved that you could open the large patio door size windows and enjoy the sights and sounds of outside. The room was very clean and comfortable. July 17, 2014
Rated 4 out of 5 by Got it all but the WiFi Great location, good restaurant, fine bar, and super-comfortable bed. We especially liked the sliding glass doors (windows) that we could open up to the sounds and the breezes of the bay and city. But the WiFi was a disaster from my perspective. In the first place, the daily charges, which are fine if you are a business traveler and are expensing the trip, but which I found to be unreasonable and resented the feeling of being nickel and dimed. Worse yet, the "free" WiFi in the lobby worked or not, depending on I don't know what. At one point I went to the desk with my smartphone showing zero bars. The desk clerk pointed out an area where she thought the signal was strongest. Still didn't work. After this experience, WiFi and internet connectivity is going to be one of my criteria when selecting a vacation hotel. July 15, 2014
Rated 4 out of 5 by Nice stay It has been awhile since we stayed at the hotel - although our room was renovated, the bathroom was very small and the shower did not drain very quickly. The hotel is in a beautiful location, within walking distance to many different things. The corridors were dated, and could use refreshing. Overall, a nice hotel - cost to use internet should not be an extra charge for SPG members, as the overnight parking is very high. I used points for my room, am not aware of daily room charge. July 14, 2014
Rated 4 out of 5 by great location we had a very nice stay and loved the location of the hotel. we where on the bed and breakfast plan--no one seamed to know the procedure for receiving our breakfast. we were told 3 different things. tell the restaurant your room number, asked if we had a voucher,and finally asked to sign it to our room and it would be taken off. we signed and were not charged for the breakfast but the tip wasn't. charged either. the breakfast was.delicious we will return July 14, 2014
Rated 5 out of 5 by True excellence is found in your staff During my stay at your hotel all the staff were willing to go above and beyond to make sure I was looked after. Front desk staff made sure I had everything I needed and recommended things I had not considered. The maid realized that I was suffering from a brief illness and returned with herbal tea and gingerale to make sure I was OK. I am told this is what you do. Caring for your customers like this is what sets you above the others. June 18, 2014
Rated 4 out of 5 by Internet I had purchased the internet and found that it was hit and miss. I mentioned this to the front desk and thought that I should be refunded the cost. I did receive an apology but that was all. I would think in a 4 diamond hotel internet should be free not only in the lobby but also the room. July 15, 2014
Rated 2 out of 5 by Good Hotel, Cleanliness and condition is a problem Good Hotel overall, but the hallways are in bad shape, with wallpaper torn off at various areas throughout the hallway to my room. The carpets in the hallways doesn't look like it has been vacuum in at least a week or two. The room was dusty. I swiped my hands on top of the bedframe, and on the top of the case good where the TV is located, and it was very very dusty. My finger was filled with DUST! The toilet had hair from the previous guest, which was bad. Lastly, the duvet was dirty, and had tears on it. The service overall is average at best. My check-in experience however was fantastic. If the conditions and cleanliness of the hotel were improved , I would stay here again. July 7, 2014
Rated 4 out of 5 by Our stay was well worth the price. This is clearly a property which takes pride in its quality. I'll take this opportunity to point out a few minor glitches that I experienced. - We appreciated the crib and bag of treats for our infant however it would have been very beneficial to us if the hotel offered a small baby tub for our youngest. Large showers and infants are a dangerous combination. - The rental movies in our suite were continually flashing to black and then returning to our movies. - While checking out I let the gentleman at the luggage desk know that we would require a luggage cart to our room and even offered to bring it up myself, as we had a ferry to catch. I was told that we would have one in five minutes. I took our children and got our vehicle from the parking garage. We waited in the car for 15-20 minutes only to see my wife lugging two heavy suitcases, a diaper bag, a laptop bag, and her purse out of the hotel and towards our car. Apparently she was tired of waiting. I understand that this is a busy time for the bellmen which is why I offered to bring my own cart up to the room. I feel like sometimes, when things are busy, guests could be allowed a degree of self-sufficiency at the cost of a potential tip. Thanks. July 16, 2014
Rated 4 out of 5 by Breakfast Breakfast bufet was generally very good with the exception of the eggs benedict, which were almost a total loss. July 15, 2014
Rated 2 out of 5 by Disappointing Rooms were not of the standard I would expect in Westin hotel. Housekeeping failed to show up. I did not get the room type I requested. Room service meal was average. Room service did not come to pick up my tray. It stayed in my room for 2 days. Breakfast in dining room was average - omlette was burnt and not good. Overall very disappointing stay. July 12, 2014
Rated 4 out of 5 by Wonderful hotel in Vancouver I stayed at the Westin Bayshore for 8 nights during my first ever visit to Vancouver. The overall quality of my stay was very good, with comfortable and stylish rooms (also the standard ones!), very friendly service from all staff, and excellent conference facilities. Two small points for improvement: the rooms can't be booked with breakfast included, leaving you with the choice of a very expensive breakfast in the hotel or going out. And at this day and age, internet access should really be included in the room rates. July 9, 2014
Rated 5 out of 5 by Changed my Experience My last experience with a Starwood property at a similar event was awful. I booked my stay for this conference and was left only with the Westin as a choice. I'm glad. The location of the hotel in proximity to the convention allowed for a beautiful walk in. The staff was amazing. The Green Rewards program was a perfect fit for the week. Most importantly the professional handling of the splitting of the bill and the accuracy of it all was the key in erasing an awful experience in Philadelphia. At that stay I and my roommate were overcharged and harassed by security the day before our departure for additional payment. This happened despite having payments on record and reservations that did not expire until the next day. It was an awful experience. The payment for my stay in Vancouver was handled quickly, professionally and accurately. The bell staff was amazing and fun too! Thank you for a wonderful place to stay in a wonderful city! June 12, 2014
Rated 2 out of 5 by Horrible customer service Located on the water - great view, great area for walking, running, etc. Nice, large room with a great view - could not be more pleased with the room. Stayed 7 or 8 nights, used valet parking for only the first night. A while after checkout, I noticed that I was charged for valet parking for every single night. Went through a nightmare to actually have this reimbursed back to me. Hotel management refused to call me back after requesting them to do so. Stayed in Starwood hotels over 220 nights in last 2.5 yrs and have never received such treatment. July 6, 2014
Rated 5 out of 5 by location location location great location for all my guests coming into the city...have used your location many times.. June 12, 2014
Rated 5 out of 5 by A great place to unwind We walked our sneakers off in Stanley Park and along the sea wall. Walked across to English Bay for a kayak adventure and a sit down on the beach. Walked to Granville Island via one of the small ferries. Had a great time shopping and even found the time to go to the Michael Bublé show at Rogers Arena. A great week at the Bayshore, a great week in Vancouver. June 23, 2014
Rated 3 out of 5 by Average Hotel with Great View Disappointed with this Westin.. We arrived with two other friends and ended up on two different floors. The rooms were booked a month or so before we arrived and yet they put us on separate floors, 4th and 9th.. The hot water in my Harbour view room was not working.. A maintenance guy had to spend an hour or so to fix it... The carpets in the hallways on the 4th floor were stained and old. The place needs a good paint job as well.. I don't think this Hotel was renovated in a very long time... For me it was disappointing considering the rooms with a Harbour view were over $300/night... Great location though... The staff member at the front desk did make an effort to resolve the issue with the hot water and did whatever she could to help make our stay enjoyable.. Overall an average stay... I will probably choose another location next time I am in Vancouver.... July 7, 2014
Rated 5 out of 5 by 50 Plus Stays I have stayed at the Bay Shore over 50 times and have been known to call it my home away from home. Although I hadn’t been in Vancouver for about 4 years, when it came to planning a trip with our friends from Australia I know I had to make the Bay Shore part of our tour. As I indicated, I had not stayed at the Bay Shore for a few years yet Todd, the Door Man, immediately recognized me and warmly greeted me and by the time we were inside with our luggage had figured out our names (probably from the luggage tags). Our overall stay was outstanding, unfortunately our friends from Australia, who we had recommended the Bay Shore to, had a dreadful experience. They ended up being charged not once for their stay, not twice, but three times (almost $3,000 in total). It took them several tries to get anyone from the hotel to acknowledge that there was even a problem. Finally after two days of long distance calls back to the hotel and a lot of anxiety, Amy from the Accounts department finally got involved and tried to help, but the damage was done in that the charges had gone through on the travel card and credit card requiring several calls back to Australia by our Friends to try to have the charges removed. So bottom line, it was good / bad stay depending on whose point of view you use. July 10, 2014
Rated 5 out of 5 by Great location Location on the water and near Stanley Park exceeded our expectations. June 24, 2014
Rated 2 out of 5 by Payment Error I stayed at your hotel on June 28th. Upon check out on June 29th I requested to pay by debit card. When the front desk attendant gave me my total, being the honest person i am, advised that they forgot to charge me for parking. After a few phone calls and 10-15 minutes later, he was finally able to add the charge on and give me my grand total. I provided him with my debit card which he ran through. I did not even get a receipt or invoice from him. 4 days later I received an email from Jake at the front desk, advising that the front desk rep had actually refunded me the charge and that i now owed double (amount they refunded plus the actual amount owed). I advised i did not want it charged on the credit card but would make arrangements to come pay on my debit card. I explained that living in Coquitlam and working in Surrey it is not easy to get downtown, and Jake told me that he will keep my account open until there is a convenient time to come make the payment. I then began to receive emails from the Credit manager that stated accounts cannot be open for more than 5 days and that if i did not go that day to pay, they were going to put it through on the credit card. I explained once again that i would not be able to make it down that day and do not put it through on the credit card. I then received an email saying that i needed to be there to make the payment by today, July 11th. I had to once again explain that I am unable to come as i work in Surrey and live in Coquitlam. I told them i would be able to pay this weekend. Throughout this whole ordeal, nothing was offered to compensate me for me being inconvenienced by YOUR employees error. I understand mistakes happen, but I feel like your front desk manager and credit manager should have been in discussions before the credit manager started emailing demanding payment by certain dates. Finally today, the credit manager offered me 5000 SPG points. Either way, this is nothing but a headache. I have organized work events at your venue and spent tens of thousands of dollars at your exact location and this is the first (and hopefully last) time i've been made to feel like I've done something wrong when i had no knowledge or control over the payment issue that occured. I'll definitely be in to clear up my account this weekend, as if i don't it feels like your credit manager is similar to a collections agent. July 11, 2014
Rated 5 out of 5 by Reveiw Great location and hotel for at trip in Vancover July 9, 2014
Rated 5 out of 5 by Just Perfect We returned from an Alaskan Cruise and a 5 day tour of Vancouver Island - spent, sweaty, fatigued and exhausted. The Westin was a welcome port in a storm. We were able to shower and refresh in luxury, sleep well in a beautiful setting and continue our journey. This was made all the more pleasant because of the close walking distance to great restaurants, biking at Stanley Park and easy access to downtown venues. July 6, 2014
Rated 5 out of 5 by This hotel has wonderful service Wonderful stay at hotel. Staff was very friendly and room was very nice. Would definitely stay here again. One of the nicest hotels we have stayed in. July 8, 2014
Rated 5 out of 5 by Great Place Everything was wonderful. I would love to come back and soon! June 22, 2014
Rated 3 out of 5 by Unfortunately, it was not a relaxing stay... We have stayed several times at the Westin Bayshore in Vancouver BC over the years... Actually, Michael Mazon has been staying there since he was a young boy with his family and then throughout the years.. We drive up from Seattle so we always look forward to a fun, relaxing and enjoyable experience at this Resort and Spa. However, this particular stay last Saturday unfortunately, was far from being restful and relaxing. There was some kind of bike event where groups rode around the path hooting & hollering and playing loud boom box music late into the night and lasting through the early morning. Finally, at 12-midnight, we thought they were finally finished but that wasn't the case. We were continuously woken up numerous times until 3a in the morning. We were exhausted the next day. We feel that we should have been advised of this at least during the time we checked in around 5p or even notified later by the front desk. We would have liked to have stayed a higher floor in the tower or somewhere far from the bike path. We would have asked to change rooms even at midnight but we kept thinking it was almost over. By the time 1a, 2a and 3a rolled around, we hardly felt like requesting a room change. We talked to the front desk and front desk manager the next morning about this and all they could say was that they weren't aware of this event. We feel that with this location being surrounded by a major path and marina, they should be aware of local events, especially ones that will be loud and last throughout the evening and into the early morning hours. They comp'd our parking but that does not begin to make us feel better after loosing a night's sleep in a resort that is meant to be peaceful. This too was disappointing. On top of that, we paid the highest we've ever paid so we did not leave feeling good about our stay. After all the times we've stayed at the Westin Bayshore, we were really disappointed to have had this horrible experience. July 9, 2014
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