The Westin Ottawa

  • 11 Colonel By Drive
  • Ottawa,
  • Ontario
  • K1N 9H4
  • Canada
  • Carte

Chambres et tarifs

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  • Pour des séjours de plus de 90 nuits, veuillez appeler le +(1) 866 539 3446.
  • Vous pouvez réserver un séjour jusqu’à 550 jours en avance.
  • Veuillez vérifier les dates.
1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 4.3 out of 5 by 565 reviewers.
Rated 5 out of 5 by Very comfortable Stay The hotel is located very centrally and conveniently. The staff are very friendly and accomodating December 5, 2014
Rated 4 out of 5 by Great hotel This location is well suited-downtown Ottawa and connected to an upscale shopping mall. Very close to the Parliament Buildings, Byward Market, Convention Centre and the Rideau Canal. Great facilities and excellent service November 26, 2014
Rated 4 out of 5 by Loved it! A bit expensive, but worth every penny. November 20, 2014
Rated 5 out of 5 by Thank you Thank you to all staff for being so good at what you do!!! And my stay was excellent ! November 20, 2014
Rated 5 out of 5 by hotel was very comfortable wasy access everywhere close to shopping easy to find conference rooms November 19, 2014
Rated 4 out of 5 by Breakfast You should provide a quick sit down breakfast without a major line up. November 17, 2014
Rated 5 out of 5 by Great Staff Service This hotel was wonderful when it came to staff attentiveness to my expectations. I was immediately recognized as an SPG member and my name was used in every interaction from check in to service express to room service to check out. November 17, 2014
Rated 1 out of 5 by worst stay at a hotel ...EVER this is by far the worst experience i have ever had staying at a hotel...the manager was not helpful at all in dealing with a nasty situation that took place at the hotel i would not recommend this hotel to anyone November 3, 2014
Rated 3 out of 5 by Needs improvements for added comfort Couple of things I would like to see changed.. I don't like paper cups in room,..... equally bad was the starbuck coffee!.... Also, you should make available the cable channel which has the largest viewing worldwide!....... Fox cable !! Your staff were pleasant and helpful. October 26, 2014
Rated 4 out of 5 by Short but Sweet In typical Westin fashion I was greeted promptly and with a smile. Great room with a wonderful view. Thanks for continuing to strengthen my trust in your brand! October 22, 2014
Rated 5 out of 5 by Your hotel is my hotel I stay at the Westin hotel for business and would not trade for another place in Ottawa.Great location, restaurants and mall are very adequate for family when they travel with me.The staff is very professional and at your service.Keep up the great standards you have in place. October 19, 2014
Rated 5 out of 5 by This hotel has considerate staff Being my birthday, we booked the corner room which was amazing. Incredible views! We called and asked for more creamers for my coffee and received them promptly. My husband mentioned it was my birthday to the staff and she sent me a card and a small box of chocolates for my birthday! How considerate! Thank you Ms. Z. Williams for your thoughtfulness. We love staying in Ottawa at the Westin. October 8, 2014
Rated 5 out of 5 by This hotel has wonderful Employees Katia at the front desk was awesome. The airline had lost my luggage, I had issues with the taxi cab but Katia was extremely friendly and provided me with extra bathroom items. October 1, 2014
Rated 4 out of 5 by turning good into great escalators not working from lobby to 2nd floor compromised access to convention center the bathroom in rm 1007 is well appointed, however it takes a contortionist to reach the toilet tissue; the slotted soap holder in the shower allowed my razor to slip between the metal rungs and break on the shower floor one registration desk attendant asked me for $100 for a two hour late check out, while a second granted the request without fee add ``convention center proximity`` to the list of reasons to recommend Westin September 21, 2014
Rated 5 out of 5 by Great location Westin Ottawa is in a great location, just a few blocks from Parliament Hill, ByWard Market, the canal, shopping, restaurants... Rooms were nice - I would recommend the upgrade for a Parliament Hill view. Getting to the parking garage is a challenge, due to the limited amount of space at their front door. As coffee fanatics we found there was a very small amount of coffee available in our room. We called down to request more and it was always brought to our room within mere moments. Added bonus was that the concierge had sent us a welcome e-mail - we were able to use this to request additional coffee, to ask advice on hiring a taxi, and more. Service was always prompt and polite. My one suggestion is to make the SPG members feel a bit more special. The e-mail promos are great, but a few small treats during the stay would be fab. :) September 18, 2014
Rated 5 out of 5 by Best Hotel in Ottawa I always stay at the Westin. Best for comfort, convenience and style. September 18, 2014
Rated 4 out of 5 by great location great location - clean , spacious rrom, friendly staff. small comment to help management- coffee maker in room was great - but only two small creamers not enough for two coffee , also only one bathrobe in a room booked for two. September 9, 2014
Rated 4 out of 5 by IDA Conference The Westin was a great host to the IDA Conference I recently attended. The staff were pleasant and helpful. Thank you for a wonderful stay! September 8, 2014
Rated 5 out of 5 by Pleasant Stay The Weston Hotel is always a pleasure to stay at. The Front Desk Personnel are always pleasant and very professional. In their manner. September 7, 2014
Rated 3 out of 5 by Inept communication I was shocked at how stark a contrast there was between my stay this week and my stay only one week prior. For this stay, I was not given a room on an SPG floor (even though I was later told that these floors were wide open and unbooked). I paid $23 a day less for what I assumed was being ten floors lower in the hotel. On the second day I discovered that I had been put in the "green initiative" which denied me any service to my room not specifically requested, I immediately asked to be removed from said initiative. I had to ask to be removed from this program EVERY DAY. SO, for $23 less per day I lost: Turn down service (never received without asking) Daily coffee in room Shampoo Soap Towel and Linen refresh Again, these are things I had to call and ask for every day. I am not impressed, and will be going out of my way to avoid the Westin in Ottawa from now on. September 5, 2014
Rated 5 out of 5 by Great Experience Max was on the desk whenever I had a query and I could not have been happier with his service. He knows how to make SPG's feel like they are being taken care of. September 5, 2014
Rated 5 out of 5 by mr excellent hotel would recommend friends and relatives to stay there..buffet breakfast very good September 3, 2014
Rated 5 out of 5 by August Stays for business I would just like to commend you on the extreme professionalism of your Front Desk Staff, especially Kayla and Genevieve. Prior to this stay, I created a new SPG membership to make my reservations and capture my points against, not realizing that my original Gold status was still available, albeit hidden for lack of use. First Kayla took the time to find the original SPG member number, and then proceeded to find me reservations for dates that were previously unavailable. The first action helping me regain status and the second helping me be closer to my team at the site for critical project work. Then at a later date, Genevieve took the time and care to move the reservations that I had made with the new SPG number I had created to the Original number that Kayla had helped me reactivate. The reservations changed to my original SPG number covered the rest of 2014. The cheerful, can-do attitudes of these two women definitely enhance the overall experience at the Westin Ottawa, and I would be heartily recommend the Westin to other associates who might be travelling to Ottawa on business or pleasure. August 26, 2014
Rated 5 out of 5 by This hotel property is the best great hotel great location great people August 26, 2014
Rated 2 out of 5 by Dissapointed We debated between the Westin and the Chateau Laurier for our pleasure stay in Ottawa. The rooms were both the same price and we chose Westin as we have stayed there in past for business. We didnt get any sleep- other guests were coming and going, slamming their door all night long. They were blaring their TV and housekeeping came a few times to tell them to keep it down. Including at 5:00am. Hot tub out of service. August 25, 2014
Rated 5 out of 5 by Always a terrific choice fro Ottawa This continues to be one of the best-managed Westin hotels I've ever stayed at. The rooms are in great shape, the breakfast buffet is amazing (expensive but great value if you choose it as your Platinum amenity) and the service is generally very good. On my most recent stay I arrived very late (early morning) and the front desk person was friendly and helpful and made me feel welcomed after a long trip. I always recommend the Westin Ottawa to my work colleagues and try to book meetings here when I can. August 23, 2014
Rated 5 out of 5 by Great location This hotel has Great location & friendly staff. Hotel connects to Rideau Shopping Mall & so convenient. Also closeby to major tourist attractions. August 22, 2014
Rated 2 out of 5 by Westin Ottawa Cupboard and drawer space severely limited for an individual staying more than one night, and not sufficient for a couple ever !! Escalator non-function for so long is unacceptable !!! August 22, 2014
Rated 5 out of 5 by Best place to stay near business district Excellent all round! Just wish the Hot Tub was hotter. August 19, 2014
Rated 5 out of 5 by great experience one night emergency accomadations - excellent service August 19, 2014
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