Rated 5 out of 5 by Jennifer74 Amazing staff!
We loved this property. From beginning to end, we had a great experience at this resort. From our first greeting from bellhop Alfonso, to the warm greetings and friendly dining services from our favorite waitstaff Karina and Anibal, the service was amazing. The rooms were very dean and comfortable and the views, beach and pools are all breath-taking. It is a bit pricey, but but we would definitely recommend this hotel and plan to go back.
Rated 5 out of 5 by Gary16 awesome vacation
I took wife to this hotel for her Birthday day!
Upon arrival the staff sang Happy Birthday and we had margaritas. Had a royal beach club room- did not get a suite upgrade but it didn't matter the room was great and had a great view. We woke up to whales literally in front of our balcony every morning and almost all day long- it was truly an awe inspiring experience. The staff were fantastic, the fitness was good and I could watch whales while I worked out .We will return to hotel again!!
Rated 5 out of 5 by sunpeople Excellent Stay!
We just spend 6 days at The Westin and it was absolutely wonderful! If you are going soon, make sure you ask for Edgar at breakfast and find him at the pool! He is the best server they have!
Rated 5 out of 5 by Krosenb Rest. Relaxation. Beautiful. Attentive Staff.
Two years in a row we gave been guests at the Westin Cabo and the food, service and beautiful property keeps exceeding our expectations. Special personal thanks and appreciation to Jorge, at the Spa and then Ivan G. and Edgar who served us at the pool and always had great conversations and laughs with us. The whole staff made us feel like "rock stars". Gracias to all!
Rated 5 out of 5 by BlakeandMary The staff at this property is exceptional !
At every turn, the staff at this facility were extremely friendly, helpful and professional. This made our week an amazing experience. It is a gorgeous, picturesque spot with lovely rooms with ocean views. The restaurants were all delicious, again with terrific employees.
Rated 5 out of 5 by SanDogWeps Brilliant Locale
This is our new go-to place instead of Vegas. Well laid out, so relaxing, everyone was friendly. We went for my 40th birthday weekend and to just unwind. Success. The Front Desk, Bell Desk, Housekeeping, Bar (especially the swim-up bar!), and restaurant staffs were all excellent. The buffets were incredible, and once the wedding receptions gave up the main restaurant, we had the best steak ever (and we've been to Argentina!). We only witnessed the weddings from a distance, but they looked to be very well planned and executed - just be prepared for the occasional fireworks!
Rated 5 out of 5 by FezFez 5 stars
I came for a solo vacation on award points. My experience was exceptional and I was treated like a king for no apparent reason. The architecture is jaw-dropping, the room was spectacular, the service was very 5 star, and the staff was top notch. Special thanks to Omar and Elena in reception, Karina in the RBC Lounge, and Ener at La Cascada. I can't wait to return.
Rated 5 out of 5 by Bedward Best Birthday Ever!
For clarity, this is the second (and I'd like to believe, better) half of Bedward providing this review.
To put things in perspective, I am the sort of person who "cancelled" his 6th birthday party as people were acting too childish, and have had only one other birthday party, when my friends conspired with my mum on my 20th (I pretended to enjoy it).
The service at the Westin has gone a long way towards restoring a heart into this old Grinch. I was vacationing here with my husband, and we expended our stay due to the fantastic facilities and service. As a result, we ended up spending my birthday at the resort.
What would normally have been two days of watching television and complaining about the meanignlessness of an arbitrary marker of the passage of time was however transformed into a magical series of surprises by the staff at the Westin.
On the evening before the birthday, we made a reservation at a restaurant in Cabo San Lucas, and Lisette at the front desk was kind enough to call the restaurant up to let them know about the birthday. So we enjoyed the first of many surprises, a cake and a song that the local band joined in on.
The next day, at breakfast, the Manager Samuel and Francisco and Karina (among others), pulled another surprise with another cake and song.
Then at the spa, the staff kept us upstairs while they ran around and put together a plate of mini chocolates and glasses of wine for the two of us.
Of course, the main surprise, the one my husband had planned, was yet another cake at the Arrecifes restaurant, with our server Jaime pulling out his best acting chops to distract me while they snuck the dessert on to the table.
As if 4 surprises in a day and a half were not enough, we were greeted with balloons and streamers decorating the bedroom when we returned, and towels wrapped up in the shape of a cake!!
The hotel did not have to do any of this, and all were spontaneous efforts by the staff. They are what make this hotel truly special.
Of course, when you add in the stunning architecture, the wonderful pools, the class of guests that typically stay here, the great complimentary meals at the Royal Beach Club, and the awesome suites with magnificent bathrooms and closets, this hotel is one of the best we have ever stayed at.
If they keep this up much longer, they may just restore my faith in Santa Claus and the Tooth Fairy.