The Westin Savannah Harbor Golf Resort & Spa

  • 1 Resort Drive
  • Savannah,
  • Géorgie
  • 31421
  • États-Unis
  • Carte

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Rated 4.1 out of 5 by 617 reviewers.
Rated 4 out of 5 GREAT PLACE TO GO HAD A GREAT TIME. LOST OF THING TO DO, CLOSE TO RIVER ST. ALL THE SHOPS AND DOWN TOWN SAVANNAH. GREAT GOLF AND POOL AND SPA. GREAT PLACE FOR THE WHOLE FAMILY . WILL BE BACK!! July 7, 2014
Rated 5 out of 5 by 4th of July The place to be for 4th of July! We enjoyed the up close and personal fireworks, live band and beautiful pool area. July 7, 2014
Rated 5 out of 5 by Great July 4th location We had a great room overlooking the river. Everything was clean and comfortable and we'll definitively be back. July 7, 2014
Rated 5 out of 5 by Great Staff We have stayed at the Westin in Savannah every July 4th for the last ten years. We only live 40 minutes away on Hilton Head and leave our beautiful island because of the Holiday chaos. We choose your Westin because we always enjoy the events you plan: music, games for children, BBQs & oyster roasts etc. Our stays over the years have ALWAYS been great, but this year exceeded our expectations!!! Your staff (although you were sold out and super busy) treated each request with pleasure and ease. From Melissa who helped me sort out details, at the front desk to helpful lady in the gift shop and fabulous room service staff!!! Everyone was professional and kind and with tons of people staying there...we didn't have to wait to be served for anything. Room service even had the time to call us to ask if we enjoyed our in room snack (how nice!!) Your added temporary gates at the 2 areas on the waterfront created an uncrowded and relaxing venue for Westin guest only for the fireworks show. We were relaxed and left pampered (like we were your ONLY guests staying there) because of your competent staff! All I can say is that your staff must be angels - because everything was HEAVENLY!! We will be back soon for another visit!! July 6, 2014
Rated 3 out of 5 by Disappointed We arrived around 4:30, we had been driving for about 8 hours and were tired, to find out our room was not ready. They said they were having housekeeping issues. I finally went up to see if our rooms were ready since we had to get ready for our dinner reservation at 7pm across the bay and we were not dressed for dinner. They finally said they could put us in another room this was around 6:30pm. The following day we went out and when we returned our room had not been cleaned and we had no clean towels to bathe again to get ready for dinner. A young man name Marcus, was walking by our room, I asked him when they were planning to bring us clean towels and clean our room. He was a little surprise, he said they had left for the day this was at 5:30. He was kind enough to get us fresh towels and call in for them to send someone up to take care of our room, which we told them not to bother making our beds, it was too late. I have stayed a several Westin and never had any problems until this time. For the amount of money you are paying to stay at a resort they should be more organized with their housekeeping issue. This is bad for those who may be driving or flying for a few hours, to hear they have to wait when they just want to get into their room to rest. The staff was courtesy the location was good, I would stay there again, but they need to fix their housekeeping issues. . June 24, 2014
Rated 4 out of 5 by Sunny but not Bright I would list this experience average for the cost, only a good value if you get a package or discount. Overall a nice stay, but this was overshadowed by the fact we were double-charged for one of our days and it has not been resolved after almost a month of calls and delays and no responses from Westin. They often say it is their pleasure, but i think they are referring to taking your money hoping you don't catch them overcharging you. Is this a business tactic? July 2, 2014
Rated 4 out of 5 by Beautiful location BUT bar/ lounge needs price makeover An EXCELLENT Resort Hotel !!!!!! The staff was very knowledgeable of the area and offered many helpful recommendations. BUT...the only and MAJOR problem we encountered was the Bar/Lounge area. We had drinks and bar food at the bar and the prices we outrageous. No one was in the bar during the three nights we were there. Corporate should rethink the prices of the food and drink on this menu. July 2, 2014
Rated 4 out of 5 by The Westin is located in a great place! Easy check in, late check out on the weekend. July 3, 2014
Rated 4 out of 5 by Birthday Get-Away we have visited your hotel several times. We always enjoy our stay & the water ferry makes it easy to visit Savannah. We did have difficulty checking in this year. We were given keys & assigned a room that had not yet been cleaned. Then the keys to the new room did not work. Eventually, everything was worked out. July 2, 2014
Rated 5 out of 5 by cleanest hotel ever! wonderful stay here in Savannah, GA July 2, 2014
Rated 1 out of 5 by Bad hotel I am a platinum Starwood member. This was othe worst hotel in their line that I have ever stayed at. The food and beverage staff was was not helpful , slow, and rude. The rooms were not as clean as they should have. The front desk was slow to respond. I was there on a Holiday weekend. It was like they had there B staff working. May 27, 2014
Rated 5 out of 5 by Wonderful Foodservice We had our Pizza Inn Convention here and everything exceeded our expectations. Very Clean, friendly staff, and comfortable beds. The food for our group meals was outstanding. June 30, 2014
Rated 5 out of 5 by Lighting in Bedroom I would have liked more light in the Bathroom. I have a eye condition that require more lighting around the bathroom mirror when shaving. June 30, 2014
Rated 5 out of 5 by Great hotel for meetings/conferences Very nice property. Well kept. Offers exceptional service. Great pool, and view of the river. Courteous staff. June 30, 2014
Rated 5 out of 5 by GREAT STAY!!! We stay at The Westin every time we are in Savannah. It is a great hotel . . great view of the water and the cargo ships . . free and convenient boat to the Riverfront . . great location . . and clean and extremely comfortable rooms. The Staff is always friendly and knowledgeable. I highly recommend this hotel!! June 27, 2014
Rated 4 out of 5 by Improvements needed Real good hotel, but it needs new toilets. The existing toilets are the old, short toilets that don't flush very well. The toilets are "too short," they need the new upgraded toilets that are taller and that flush. June 28, 2014
Rated 5 out of 5 by My stay The beds were incredible for sleeping. I didn't use many of the other facilities due to lack of time. The place is great. June 27, 2014
Rated 5 out of 5 by good hotel I stay in this hotel every year. I enjoy the golf course. Staff is very friendly June 26, 2014
Rated 3 out of 5 by Barking Dog? Bath/ shower was not as clean as I would have liked. Stayed 3 nights. The last night there was a barking dog on my floor which lasted way too long. With what a room costs I should not have to worry about barking dogs or any other animals. June 25, 2014
Rated 5 out of 5 by Great service! I have stayed at this Westin several times and the staff always provides the utmost in service. June 25, 2014
Rated 5 out of 5 by Very Nice The room was very relaxing and the bed was very comfortable. I think the tub was a little small. June 24, 2014
Rated 5 out of 5 by I'll Be Back! 1st time at this property. I'm a professional meeting planner and was visiting to determine if the property was suited for our needs & it very much is. Cece Corbin has been easy to work with, a pros pro! June 23, 2014
Rated 5 out of 5 by Greeat Stay This is the second time that we've stayed here and was still impressed with the facility. Staff was responsive and the location was convenient to the historical district. Would definitely recommend this hotel. June 23, 2014
Rated 5 out of 5 by Great location for convention Good location for convention GMA also the staff's cuatomer service is excellent from check in to check out. June 23, 2014
Rated 2 out of 5 by Great location The property has great bones but in need of a good management team. We had no TV for the 1st 24 hrs of our stay. Breakfast buffet was cold and mediocre at best. Little children were playing and eating in the Hot Tub even though the signage clearly states no one under the age of 16 allowed. We brought it up several times to the pool staff but they didn't care. Rooms are okay but nothing to write home about. June 20, 2014
Rated 4 out of 5 by Checking took way too long It took us nearly 30 minutes to check in! After that everything was fine but the check in process was terrible and too way too long June 22, 2014
Rated 4 out of 5 by Best Place to Stay in Savannah Ideal location, nice amenities, patio / pool area is especially nice, free water taxi to River Street. June 21, 2014
Rated 5 out of 5 by Nice place! Good location. Great service. June 21, 2014
Rated 3 out of 5 by Great location, service lacking Excellent location, facilities very nice, but overall service levels not close to those experienced at most other Starwood properties. Excellent bell staff. Front desk, restaurant personnel were very slow to respond to all requests. Front desk personal were rude and unconcerned with meeting our requests. We did not get room serviced one of the three days. Wait time in the restaurant for drinks, food, etc. were way to long, with personnel there admitting they were very understaffed. I would not recommend or stay here again. Very disappointed that I used 3 suite night upgrades and points to stay. June 28, 2013
Rated 1 out of 5 by The staff does not have a clue about customer service. I had issues from the time that I checked in. It has been 30 hours since I checked out and the staff still has not resolved issues with my bill. They gave me a complimentary night and room service but I still will not stay at another Starwood location. June 18, 2014
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