Rated 5 out of 5 by dano83 Fantastic Property in the Heart of Dublin!
This hotel embodies what every Westin should strive for. The hotel was super clean, rooms were well appointed and the staff was great. Everyone one we interacted with was on point, especially the staff in the Exchange Restaurant where we had an incredible Irish breakfast on Sunday. We went to Mint Bar downstairs for a nightcap, and it was a nice place to grab a few pints or crafted cocktails. The live music was a little too loud to carry a conversation for our liking (maybe we're just getting too old). The next day, we stopped by the Atrium Lounge for our last pints right before trekking back to the airport and the staff there was very friendly also.
The only hiccup was that when we arrived at 4:30pm only 1 of the 3 rooms we booked were ready (they were trying to accommodate all three rooms on the same floor). The front desk came up to hand deliver the keys to the other rooms shortly after we got to the first room. We had only wanted to drop our things off and explore anyway so it wasn't a big deal.
Overall a great experience and we're already looking forward to returning when we come back to Dublin!
July 14, 2014
Rated 5 out of 5 by MaltWhiskeyGuy Westin, Dublin City Center
Outstanding location adjacent to Trinity College and the Green. Whether museum hunting or thirsting for a convivial cold pint, the Westin's location is excellent. Staff are outstanding - very helpful. Rooms with a balcony offer fresh air and a definite city immersion. Highly recommended.
July 13, 2014
Rated 5 out of 5 by MB4444 excellent location
This has to be the best location in Dublin. We could walk to almost everywhere we wanted to go!
July 14, 2014
Rated 5 out of 5 by pdge excellent staff / location
the location was central to everything we wanted to see. Staff was helpful.
July 11, 2014
Rated 5 out of 5 by Gijs Great
Great stay, good service and spacious rooms, just in the heart of the city centre of Dublin
June 26, 2014
Rated 5 out of 5 by MPolo great staff
The location is excellent and the staff does everything to make you comfortable. There was a discrepancy over a comp breakfast and that was cleared up promptly, they do a fantastic job here.
June 24, 2014
Rated 5 out of 5 by eclat50 great stay as always!
can't complain, great location, great hotel, nice staff, great service! definitely recommended!!
June 24, 2014
Rated 5 out of 5 by Beatrice21 Best Choice of Hotel in Dublin City Centre
With wonderful service extended to all Guests by caring ,friendly and helpful Staff ,Westin Dublin offers this and a best location to explore just about everything one would wish as it is also a particularly great hotel for both Business and Tourist Guests ;Natives as also Visitors from abroad . Situated in a nice Historical area of City ,wedged between Main Shopping areas of Grafton ,O Connell and Henry Streets ,near Theatres etc whilst one can walk easily to any one of these . It's location is also easily accessible to and from Dublin Airport and Ferry Ports .
July 2, 2014
Rated 2 out of 5 by Notnormallygrumpy Lousy Checkout spolis the experience
This is a lovely hotel in many ways - I have stayed here many times now but have now become so frustrated with the check-out delays that I won't return now and cannot recommend it until I hear from someone it's changed.
Each time I have stayed recently I have had to queue, and queue, and queue......just when one needs to leave in rush-hour. I don't understand why either more staff aren't laid on at rush hours, or, a box for a key drop checkout is available as per other Westin's around the world. I did raise this at the time but haven't heard any more.
I'm a Platinum SPG member so have stayed in quite a few Starwood hotels global - this is the worst in this regard.
January 9, 2012
Rated 5 out of 5 by JVC5 The Finest Westin My Husband Has Ever Seen!
I was unable to go at the last minute due to illness, but my husband, brother and sister-in-law were there for three nights and they have been raving about it since they got home! I finally told them to stop rubbing it in! It made their Dublin experience "over the top."
July 6, 2014
Rated 5 out of 5 by Lili26 Excelet option in Dublin
We stayed 4 nigths at this hotel. It has a great location, 2 minutes walking to Trinity Church, Temple Bar, very close to main attractions an restaurants. Good breakfast. The only thing we didn't like was that breakfast was served up to 10 AM. We arrived 2 minutes before 10 and door was closed. They let us in but they started to take all the food out. If closing time is 10 o'clock it may leave the food at least 20 minutes more so people who are already in could have time to be served.
Everything else excellent.
July 2, 2014
Rated 5 out of 5 by Siobhan06 Lovely stay! Friendly Staff!
My husband stayed here for 1 night during our 2 week honeymoon in Europe. This was directly in the middle of it and we were looking forward to some R&R. Boy did we find it! The staff was all extremely friendly and helpful - especially Georges from the front desk. He recommended great places to eat in Dublin, arranged for 2 cabs during our stay, and helped us scan a few important documents that were needed back home. He was amazing! The room was beautifully decorated and renovated. After a great night's sleep we enjoyed a delicious breakfast in the restaurant. Get the buffet! Well worth it!
June 3, 2014
Rated 5 out of 5 by nedd this hotel tops alot
for comfort style relaxation and friendly staff
June 30, 2014
Rated 5 out of 5 by Vera56 This hotel is just wonderful
We stayed in this hotel for just one night unfortunately, would loved to have had longer. It is in a brilliant location for everything. Comfort 1st class. Staff lovely. Would definitely go back
June 26, 2014
Rated 5 out of 5 by ChrisfromVA Great Hotel, Great Location
I stayed here recently with my family. Outstanding location where you can walk to all the major tourist sites. Staff had great recommendations for dinner and "pub crawl" with the younger set. Very quiet rooms, even overlooking the busy street. Also and very nice cozy bar in the basement.
June 23, 2014
Rated 5 out of 5 by caz46 The best breakfast ever!
We had a great say at Westin Dublin. The hotel is close to the Temple Bar and Grafton Street areas but in a quiet location so we enjoyed a good nights sleep with no noise. The staff were all so attentive and helpful. Our room was very clean with all the amenities you would expect. The bed and pillows are definitely worth a mention as they were so comfortable. As for the cooked breakfast - wow- it is the best we have ever had at any hotel in the world! the choice and quality of both hot and cold food was amazing, and so much of it. Thank you for a great stay.
May 15, 2014
Rated 4 out of 5 by BillN Excellent location, solid choice, very few defects
An architecturally dignified hotel in what is likely Dublin’s best location. Although I benefited from no platinum upgrades on either of two recent stays, my booked rooms were quite comfortable and tasteful if not spectacular. A deluxe bedroom had an engaging view of Trinity College and adjacent Dublin, but for my second stay I had a rather dark queen sized room that looked out on a dominating charmless steel and glass office building just across a narrow side street, with little sense of “place.” It was nonetheless adequate for the solo traveler, and both accommodations were nicely quiet despite the lively neighborhood. The platinum breakfast amenity was generous, and omitted only some hot items which were available at a modest surcharge. Regrettably the main restaurant was closed during both my stays, apparently the result of street construction which allegedly diminished the appeal of the dining room to would-be diners. A pleasant atrium lounge and dramatic bar attempted to plug the gap, but the food in the bar was mediocre and the lounge had limited evening hours; fortunately the adjacent Temple Bar neighborhood is rich in all range of dining alternatives. FYI, this good downtown location is easily and economically linked to the airport via an Air Coach service which stops very close to the hotel.
June 24, 2014
Rated 5 out of 5 by CJA14 Exceeded Expectations
Got "upgraded" to a "writing room" with separate living suite. Freshly renovated with a great look - clean and comfortable with space to spare.
June 23, 2014
Rated 5 out of 5 by edrn Wonderful!
Very very comfortable, lovely bath and great shower; staff were so friendly and always helpful. Location is perfect. Would definitely recommend and hope to return.
May 26, 2014
Rated 5 out of 5 by Beatrice21 Wonderful Comfortable Friendly Central Dubln Hotel
I would highly recommend this centrally located ,well appointed comfortable hotel in central Dublin, close to such a choice and variety of services . Staff are so nice and willing to make ones visit pleasant and as inclusive as ones time permits .
June 18, 2014
Rated 5 out of 5 by Livy2 Lovely setting
Comfortable and classy. All amenities and comforts.
June 18, 2014
Rated 5 out of 5 by 400A So nice
I loved the room(503) except for one thing. I had to get on the floor to charge my iPhone and iPad. I'm old but I could do it. The outlet is behind the desk. THAT WAS THE ONLY THING THAT WAS NOT GOOD and was NOT that serious. Just extra exercise for me.
This room for ME great. I would go out on the terrace which I think NOT TOO many other rooms had. Perfect room soooo quiet. Felt like my PENTHOUSE APT.
May 13, 2014
Rated 5 out of 5 by DavidL One of My Favorite Starwood Properties
I've stayed at this property many times over the years and truly consider it my home away from home. The junior suite is amazing, with a refreshing shower and the bed is simply the best ever! My only complaint is the hair dryer did not plug into any bathroom outlet.
I have always found the staff to be great. Both in-room dining as well as the the restaurant and bar are top notch. You can walk across the street to enjoy the Temple Bar area, which is a lot of fun.
When I return to Ireland, I will be thrilled to stay at the Westin Dublin again.
April 8, 2012
Rated 3 out of 5 by debra31 Property is wonderful /staff & service not!!!!!!!
As always we sleep great on heavenly beds as every bed we own is a heavenly bed!
The staff is what is lacking at this property. We asked the evening prior to our departure about timing to call for our car which was parked in valet. We were told 5 minutes max at the early hour we were leaving. We called 30 minutes prior and still ended up waiting and additional 30 minutes and all the front desk could do was make excuses as to short staff, moving cars, etc. The gentleman in front of us experienced the same service and timing so this was not just a one off. Sad to have our vacation end this way.
June 1, 2014
Rated 5 out of 5 by TomC Dublin Trip at the Westin
Room was awesome, front desk staff delightful, especially Neil, who always greeted us with a smile and a desire to help. Stayed on the 4th floor, it was quiet and more spacious than expected. Definately would stay here again. If you have to cab it to the airport, have them put it on your room and call a cab for you (24E)
May 13, 2014
Rated 5 out of 5 by ElJefe Amazing exec suite
I have tried to stay at the Westin Dublin several times but have had to cancel last minute, so this was my first time. I was so pleasantly surprised. Great location! Very nice old bank building that is very grand, yet it doesn't feel overdone inside. The room I had was decorated about as well as any Westin I have been in around the world. My Platinum status was well received and I felt it was recognized. The front desk staff took care of all my potential needs, including packing me a breakfast for my 4am departure and scheduling a taxi - all at check in.
April 13, 2014
Rated 4 out of 5 by Jagger40 Quality hotel in a prime location.
The hotel is very impressive. It is a quality product. The associates are very responsive to guest needs, and are very helpful. The Front Desk associates were commendable. The Doorman was very friendly. The Concierge went out of his way to be of assistance. One thing I was disappointed with was the late night IRD menu, which was very, very limited. I had been looking forward to having a burger! However, I was told there was no chef on duty!
June 9, 2014
Rated 2 out of 5 by Edele85 Hotel is nicely decorated however the facilities are that of a 3 star
The decor of the westin is very nice, both the rooms and the lobby's and the location is great.. However the facilities and cleanliness are not up to 5 star standard. No free wifi, I had to call for a second bathrobe, no nespresso machine in the room, plastic water bottles in the room, we had to call for the room to be refreshed as it was not done automatically the next day, the duvet comes out of the cover by your head (very unhygienic) nothing special in the room that makes it 5star, breakfast served as a buffet and what should have been a hot breakfast was cold, parking costs an extra 25 euro a day, and had to wait 20mins for the valet to bring the car.
April 23, 2013
Rated 4 out of 5 by Dublin2014 Bathroom cleanliness and room temp comfort
Bathroom was great size but it was dirty. the sink faucets had rings of green stuff growing at the base and the shower had a lot of mold specially in the grout. This could have easily been cleaned with thorough scrubbing instead of a wipe down which is clearly what they were doing. For a 4 star hotel and any hotel for that matter this is unacceptable. I was taking quick showers and avoiding touching anything. Room AC seemed only to be blowing air not AC. Had to request fan to help cool down and move air around the room. Front desk and consierge were extremely friendly and helpful. Mint Bar service and food were excellent!
May 19, 2014
Rated 4 out of 5 by Ayman Good hotel, wonderful staff
Room category: writer room
Lobby: Cozy reception area, check in only in reception not executive lounge
Guest room: spacious room, nice classical furniture
Bathroom: spacious, average quality, and design
Executive lounge: n/a
Room service: personalized and good service Breakfast: small variety of irish buffet breakfast but good quality of food
Location: Very good location in the city center
Facilities: haven't used..
October 9, 2012