Rated 4.3 out of 5 by 50
reviewers.
Rated 5 out of 5 by oasis excellent hotel
Really good for family vacation, no matter dinning, service and location. Will be back next time.
2013/05/09
Rated 5 out of 5 by Ainz Perfect Family Weekend Getaway
I realized there are so much to write for this hotel. As first timer here, we were surprised that the guest officer upgraded our rooms from Crown to Grand Deluxe Room for free! The rooms were just fit to our family need. They made staying in a hotel with a toddler less challenging by providing what we and our dear daughter's needs. Since we were there during my husband's birthday, the hotel gave us sweet treats from their 'Daily Treats' shop. We felt it was such a nice gesture reaching more to the guests. The breakfast was exemplary! Then the indoor pool provided another great family experience since not only did we enjoy swimming but the view of the three tallest buildings in Shanghai was just magnificent. Although it's sad I've only known later of the 'kids discovery activities' area (or maybe it's just there for the Sunday Brunch). Our daughter would've enjoyed hanging out there. Nonetheless, from check-in to check-out we have nothing to complain, it's just - PERFECT!
2013/05/05
Rated 5 out of 5 by Ainz Perfect Family Weekend Getaway
We were surprised to experience such worldclass service here in China. The rooms were just fit for our family need. Most staffs can speak English. From check-in to check-out we have nothing to complain, which makes it just - PERFECT!
2013/05/05
Rated 5 out of 5 by nealnyc Great Hotel
Sad to say I only stayed here one night but this is a great hotel. Beautiful hotel with a great lobby area. The room is very well appointed and clean. Service was AMAZING. Everyone who works here is very friendly and helpful and they speak great english. I highly advise staying here. Location could be better if you are sightseeing as the local area is nothing special.
2013/05/04
Rated 5 out of 5 by YVR2013 Excellent Stay and Service
Duty manager ensured exceptional service for SPG membership. Breakfast buffet and selection were excellent along with staff. Proved a perfect final stop after two week tour in China.
2013/04/08
Rated 5 out of 5 by carlton4 Everything you can ask for!
as soon as i walked in the feeling was one of pleasure people just wanting to make you feel at home. i could not ask for anything better.well done to all at the Westin
2013/04/05
Rated 5 out of 5 by bnovotne Great Ending to a Vacation
I am extremely happy with The Westin Bund Center. I work and live in Shanghai, and my sister was visiting me for vacation. We decided to stay here for her last couple of days of vacation and we could not have been more happy. The staff were attentive from the time we entered the hotel until we left. I should mention also that we were upgraded to a Crown Studio room at no cost, talk about a big surprise! I was recognized as a SPG member throughout the stay which has not always been the case at other locations. I value this because it shows their level of dedication to their members and their comfort. The women at the check-in desk were helpful with directions and suggestions as well. The restaurants were top notch as was the breakfast. Throughout our meal times we were checked on no less than three times to ensure everything was OK. I plan on coming back soon as a little retreat from the city from time to time! Thank you again for exceeding my expectations!
2013/03/31
Rated 5 out of 5 by Erica 頂級的酒店, 一級的服務
我們選擇了在旅程的首4天及最後一天入住這間酒店, 真的是有了最美的開始和最完美的結束,在旅程中東奔西跑已經很累,但回到酒店後, 在一流的環境下休息,配上酒店內美味的room-service, Banyan tree的spa,的確完美. 加上酒店內的友善服務, 令旅程更難忘! thank you!
2013/03/23