Rated 5 out of 5 by ed522 The Best Hotel
This is our favorite hotel. We stay here twice a year. It has a great staff, great food, a kids club , the beach, fantastic pools, fantastic club room with great views and staff,
Rated 5 out of 5 by Lynvil12 This hotel is the best choice
The best hotel in Hollywood
Rated 5 out of 5 by SpringGetaway2 Spring Getaway & Marriage Proposal
My girlfriend and I booked a last minute trip to Florida to escape the dreadful winter weather we've experienced here in the North East. The trip was also planned, unbeknownst to my girlfriend, to provide a romantic backdrop for me to ask for her hand in marriage. With that said, I looked at several locations in Tampa, Ft Myers, Naples and Miami before choosing the Miami/Ft Lauderdale area. I was looking for a location that was fairly close to the airport, provided easy access to the beach and had all the onsite amenities (large pool, fitness/spa facilities, onsite restaurants, marina) for a romantic getaway. Needless to say, the Diplomat fit the bill. We arrived late on a Friday night and spent the next 3 days enjoying the sun, beachfront surf, and views of the Intercoastal Waterway and Ft Lauderdale. The staff, specifically Brandon C. at the Concierge desk, went above and beyond to help make our engagement and stay extremely special. Brandon arranged outdoor seating at a local restaurant on the Intercoastal, champagne and strawberries, rose petals in our room and access to the Executive lounge that provided a marvelous view and romantic setting for the proposal. He was extremely helpful, courteous and professional – the kind of personal service that has unfortunately become a rarity in today’s service industry. I applaud Brandon, the Spa staff and the Westin Diplomat for making our getaway one we will never forget!
Rated 5 out of 5 by Araujo Amazing- beach and resort
Amazing stay and excellent staff. Kudos for Karianne and her quick response. Platinum recognition on this hotel that was very busy during this month.
We will be back soon.
Rated 5 out of 5 by GKelly5555 Resort atmosphere
I attended a seminar here but was pleasantly surprised by the amenities - spa, pool, on the beach, several quality restaurants, great staff! When I checked in, the line was out the front door and I thought I'd be in line forever, but they quickly brought out additional staff to deal with the lines and I was quickly checked in and on the way to my room! Lovely!
Rated 5 out of 5 by SPCON1 2014 Bus Trip
This resort has it all and then some !
My room was modern and had a good comfy bed. The cocktail waitress in the lobby bar so was courteous, helpful, and friendly to me, i wish i could recall her name - The entire Staff was very nice and provided good service. The Conf/meeting rooms were good and so was the Food. I would recommend this Hotel to any bus or leisure travel.
Rated 5 out of 5 by Chrisp62 Beautiful Hotel
Really loved staying there, The food in the cafe was excellent! The pan seared grouper was an excellent recipe! Hope to come back soon! It could use another hot tub
Rated 5 out of 5 by SweetWestin Saved Me and my iPhone
Checking my bags at the airline ticket counter and realized that I had left my iPhone in the taxi. What a helpless feeling, disconnected from world I started to reach out to the taxi company...ask the airport taxi stand for help...Ask the airline police for help to no success! I thought for sure it was gone! Called the Westin and BAM! They got the taxi driver to return my phone to them ASAP! Then, if that wasn't enough, they shipped it out FedEx P1 so I would have it by the next business day!!! You guys are AWESOME!