Rated 4.1 out of 5 by 345
Rated 5 out of 5 by Pomp The difference...
There are many hotels that do a great job. Many in Boston. Over the past few years I have been staying at the Westin Boston Waterfront for the Boston Seafood Show and there is an employee there that makes all the difference in the world for a guest.
Her name is Zoraida. She is a waitress at the Birch Bar and adds more value to your hotel than anyone in management will ever know.
Do yourselves a favor and hire 50 more employees like her!
Everyone at that property does a great job but Zoraida has always stood out from the crowd. Many people talk about her but I am not sure they have ever spent the time to write. I thought she deserved it.
Rated 5 out of 5 by loo99car Good but
Top Class staff etc but improvement possible as below;
a) in my Room Fridge/Mini Bar(empty) was extremely noisy and did not help with sleep.
b) Initiative with rent of NB runners & Gear is Brilliant but pointless if the information is not deployed to customers before arrival. I brought my own as i knew nothing of this great idea.
c) Breakfast is expensive @ €30 typical.
Green ideas very good, i avaied of the Room not made up option and it worked very well.
Rated 5 out of 5 by Aries Better Than better
Food, sleeping room, people on all levels, meeting space, spotless public space, an excellent facility to hold an event. From the first step meeting the Bell Hop to leaving it was a great and very sucessful event.
Rated 5 out of 5 by Tory0111 Review
Awesome stay, convenient to conference center. Wonderful stay.
Rated 5 out of 5 by SuziMR Great customer service
The staff was warm and welcoming, going out of their way to address one. The rooms were clean and comfortable and the beds and linens made for a very comfortable nights stay.
Rated 5 out of 5 by ErikTC Great Service
The staff are always attentive and definitely have your best needs in their approach
Rated 5 out of 5 by Carm24 Great Location!
The location made everything I had to do in Boston so easy and without worry.
Rated 5 out of 5 by jenn132 Fantastic Experience
I was so impressed with my stay at the Westin Boston Waterfront. It was a very comfortable stay in a lovely room. The staff were outstanding and very helpful. I would highly recommend this hotel.