Rated 3 out of 5 by Nipntuck Nice hotel but in-house movies do not work
The hotel was nice but I lost my one Sunday night of relaxing by watching a pay movie and having a room service dinner due to the TV not working proprerly. this was further compounded by a room upgrade and move to a room where again the TV was not working properly and finally after arranging a move back to my old room the technician got it working. However, after 2 hours of mess around it was time for bed. Alas, 2 hours of my life that I will not get back and a lost evening of kicking back in la la land.
December 9, 2013
Rated 5 out of 5 by Toledano Estancia en General
atencion al cliente,bien comunicado
December 10, 2013
Rated 5 out of 5 by PDEAUSN Top stay
Top Hotel very professional
verz polite and discret team
December 5, 2013
Rated 3 out of 5 by Alena901 El personal fue muy amable
La estancia en general ha sido positiva. Pero me gustaría destacar especialmente a señorita Corina de la recepción, que fue muy amable y nos ha solucionado el problema en menos de media hora, consiguiéndonos la habitación con las características que queríamos.
Muchas gracias, Corina.
November 24, 2013
Rated 4 out of 5 by bodo1 dirty towels
some towels has had hairs from whom ever.
long hairs in the bathroom.
November 25, 2013
Rated 5 out of 5 by Mugsey84 Great hotel in Valencia
5 minute walk from the center of town, which was perfect. It was actually really nice to be able to retreat back to the hotel after a night out. Hotel is right on a park so outdoor runs were very nice. Also, located in between city center and the Art/Science part of town, both walking distance. Extremely helpful staff, we were there during Las Fallas and the staff was very eager to give us recommendations on where to eat, where best to watch the festivities and where to go out at night. Also, nice workout facilities. Would definitely return/recommend, as it far exceeded my expectations. Thanks to the staff! You definitely confirmed my love for Starwood
May 9, 2012
Rated 5 out of 5 by JOMASACA EL SITIO DE VALENCIA
SIN DUDA, EL LUGAR DONDE HOSPEDARSE Y DISFRUTAR DE VALENCIA, SI BIEN HAY QUE AVANZAR EN LA MEJORA DE LAS INSTALACIONES DEL SPA
November 20, 2013
Rated 2 out of 5 by Alexandra57 Spacious room and good location, but need improvement on service
At check-in, the receptionist was not nice at all.
There was some problems with the toilet in my room. Although I called for the maintainance, it took 30 minutes. The guest service should have told me if it takes time.
At check-out, I asked to the receptionists how to get to Joakin Sorolla station. Two of the receptionists seemed not sure. I had to go to the closest station to ask.
I found out that Joakin Sorolla station was wasy access from the hotel by metro. I couldn't believe that they did not tht such a small information.
Altough the room was spacious and the location was nice, I was not satisfied with the service at all.
I have stayed at several starwood hotels in spain, but I will never going to stay at the hotel.
November 9, 2013