Rated 3,1 out of 5 by 389
Rated 5 out of 5 spg status
i asked for a late check-out Tuesday and was told they were sold out that day and need to be out by noon. i said i was platinum and they didnt care. my friends are platinum and they said i should insist, which i did and then was given a later time..
i didnt like the front desk who didnt care that i was platinum and thus treated me that way.
6 mars 2014
Rated 5 out of 5 by MsJG fThe hotel was perfect
All of my needs were met. Any requests were taken care of immediately. Staff friendly. Room comfortable with everything working perfectly!
5 mars 2014
Rated 5 out of 5 by JulieAZ Newly Updated and Very Nice
Have stayed at this hotel before; but years ago. It was recently updated and the rooms are very, very nice. I loved the flat screen TV's in the guest room - they appear large even by today's hotel standards.
Food was excellent - try the 1400 Salad. We were disappointed that the new restaurant/bar on the lobby floor was not quite ready - but then there is always the next trip. It was scheduled to open for lunch, dinner and drinks on Friday, 2/28/14, which was our departure day.
Did not have time between business meetings to try Westin Work-Out, but it also had a major redo.
2 mars 2014
Rated 5 out of 5 by Nolagal Convenience
Great location within easy walking distance of great restaurants and DC visitor sites.
29 janvier 2014
Rated 5 out of 5 by beegee Great staff
This hotel is undergoing a major renovation and times are difficult for the employees. However, they ALL go out of their way to make things comfortable for guests. We've been staying here for several years, and they ALWAYS meet our needs. Can't wait to return!
31 décembre 2013
Rated 5 out of 5 by DaveSD I keep coming back
I've stayed here a good number of times, and I keep coming back because:
a) it's convenient
b) it's a Starwood
c) it's a Westin
d) it's a great hotel with great staff.
The hotel itself has been under construction in one way or another seemingly forever -- but they even give you earplugs if it's too much during the day. No construction's going on at night, so it's a non-issue.
Love the apples in the hallways, and love the apple cider at the check-in floor (the second floor while the lobby on the 1st is under construction.
Easy to get to from the airport (via metro), and close to everything I need to get to.
14 décembre 2013
Rated 5 out of 5 by Victor1940 Great Location
I love this neighborhood - close to all the sights of DC and right on the border of a very residential area so lots of restaurants and bars and it's not completely dead at night. I've stayed here several times now and the reception is always great (sometimes they even get me a cold bottle of water right at check-in). If anything is lacking it is the slow elevators but otherwise I have no complaints. The rooms are spacious and comfortable. The bedding is really comfortable. I will be back - in fact I'll be visiting again next week!
13 décembre 2013
Rated 5 out of 5 by NancyGP Wonderful Staff!
I was remiss not to get the Front Desk people that were amazing!
Anything I asked for, was handled with efficiency and professionalism. They were top notch!
That is the main contact one has in the Hotel and they set the experince for the stay.
Your front desk people are AMAZING!! Thank you!
1 novembre 2013