Rated 4.6 out of 5 by 14
Rated 5 out of 5 by octal Possibly the best Starwood hotel I've visited
This is possibly my favorite Starwood hotel to date (and I've visited about 100 worldwide). Definitely my favorite Westin, and my favorite in Japan.
In addition to an amazing location (the top floors of the tallest building) within Sendai, Japan (itself a wonderful city), the hotel itself is a combination of well thought out design and immaculate maintenance. But the hotel itself isn't even the best part -- the staff at the hotel are highly professional while also being warm and friendly, and will do anything they can to make your stay perfect.
The hotel is about 5 minutes walk from the Sendai train station, and the first few floors of the building are high end retail with lots of great restaurants. The hotel itself also has one of the best "haute cuisine" Kyoto-style Japanese restaurants in the region, and an excellent French restaurant (although I only ate in the hotel for breakfast this visit.)
I would recommend visiting Sendai for work or pleasure, and if you do, staying at the Westin Sendai.
October 15, 2013
Rated 4 out of 5 by Rhg1968 Needs WiFi for free
Main criticism is lack of free WiFi. Ten dollars for one day. In my travels in Japan even small hotels and Onsens have free WiFi. Westin needs to change its policy. It does matter in choice if hotel now a days. Also, food very expensive so we ate out.
May 8, 2014
Rated 5 out of 5 by MSA10 Great location and excellent overall hotel
I really enjoyed my stay at the Westin Sendai. It was a great value. Very upscale hotel from all aspects. I would stay there again.
June 29, 2014
Rated 4 out of 5 by yoshikun my plate
same as my favorite plate,never changed if once orderd.
if you have not,inform me please
July 13, 2014
Rated 4 out of 5 by Soshi This hotel is amazing.
Fresh orange juice is not fresh.
Other else are excellent.
June 30, 2014
Rated 5 out of 5 by Coxy Great hotel
Westin influences across all of the hotel. It starts on your entrance and reception on the 26th floor. Staff are in over supply ( doing there bit for he Japanese economy) and are there to accommodate. You will be beaten to the lift every time by staff to have the doors open just as you get to the lift.
The hotel lounge has great views of Sendai. The room was appointed with all the standard Westin products found in the Asia area. Room was extra large with a full width floor to ceiling window with panoramic views of downtown Sendai. The view was very beautiful at night. The room itself was of the very high standard expected of Westin. A few little design features are improvements on other older Westin properties but this should be expected as it is only three years old.
Having stayed at a few Sendai hotels, this is definitely the best. My only complaint was the curtain behind the bed did not go all the way to the wall so the morning light at 5am woke me up and no matter what I tried I could not darken the room completely. An important oversight by the hotel.
Access to station and stores is only a short walk away. I would also recommend you visit one of the best yakiniku restaurants in the country. When I say the best I am not joking. It is even better than the famous Jojoen in Tokyo. I make trips out from Tokyo just to eat at this restaurant. It's name??? KUROGEWAGYUUITTOUGIRIDATENARI. Just google it!!! Order the shiro karubi for utter indulgence at a great price.
July 14, 2013