Rated 5 out of 5 by Mok2014 Memorable experience
The Westin Pazhou exceeded my expectations in every aspects whether the hotel environs, service provided by staffs, room and facilities.
Greetings from the staff was very friendly, had a nice conversation with them; room was very large, clean, bright; showerhead was user-friendly, water pressure was powerful; Heavenly Bed was comfortable, very soft and slept well.
Though the food variety in executive club lounge was a bit limited, but it was acceptable and fine.
Rated 5 out of 5 by ok18 good services
all the staff friendly and helpul.
Rated 5 out of 5 by NewYorkerinHK Great hotel, but do improve directions to hotel
I thought that the hotel was fantastic - after I found it! The directions listed on the website told me where to get out of the subway but no clear indication on where to walk after that. Do give more specific details on how to find the hotel!
Rated 5 out of 5 by Tsang Surprise
The hotel did give me a great surprise during my stay this time.
On 27th, after my return from outside, and while we all get tired, when we open the door, we found a birthday cake on the table and made us a great surprise!
Thank you for arranging this to me and made me an unforgetable birthday.
All facilities are well in the room and it's clean and tidy.
Rated 5 out of 5 by Nours Relaxing weekend at Westin Pazhou
It was a wonderful stay. I have booked a weekend package with 3 meals included. The food was great, service perfect, especially the receptionist Cecile, she was outstanding!!!
They also got an amazing pool!!!
Rated 5 out of 5 by Businessman Splendid yet again!
Had another short stay in The Westin Pazhou and this time we also enjoyed ourselves in Mai for buffet promotion they are currently running. Food quality was very good, service quality good and we thoroughly enjoyed ourselves.
Some of the Executive Lounge staffs whom we met in our last couple of stays remembered us (even greeted me by name) and again they were excellent in their service and hospitality. Even when we check out, one of the staff at the front desk whom we met in the last stay remembered us. This is very good as this made us feel welcome, recognized and valued. Every staffs we came across are generally very friendly and helpful, it was a good short stay and we were not disappointed to be back!
Rated 5 out of 5 by CN2013 Very good service, great restaurant
Personalized, warm athosphere without being intrusive. Spacious, greatly designed room, well equipped. Good value for money (note: July!). Fantastic Chinese restaurant.
Rated 5 out of 5 Very good overall
Very good overall. I would recommend to others. Keep going!