Rated 4 out of 5 by buffja77 This hotel has great features with nice views of the city
Great hotel with fantastic views of the city, a great exercise room and pool/hot tub. My only complaint is that the bathroom was a little small compared to other Westin hotels I have stayed at and the daily parking charge was a little on the high side. Other than that this is a great hotel and our stay was very enjoyable.
January 19, 2012
Rated 5 out of 5 by chris3515 Great hotel and great city
This was the first time I have been to S, eattle. As it turns out this is a great city to visit and Westin made the visit even better. The hotel is in a great location, has a great staff, and is fabulous to stay in. The hotel is located next to mass transit, shopping, and all the attractions making car rental unnecessary.
October 25, 2012
Rated 1 out of 5 by trailwatcher Terrible Experience-Horribly Overpriced
Completely inept unprofessional front desk. SPG and this hotels staff completely mangled my reservations despite multiple conformations and face to face assurance that the arrangements were made correctly. $400 room was clean but nothing luxurious or special. Just an ordinary room. Will never stay at this hotel again.
September 3, 2013
Rated 3 out of 5 by SATx Average room
The room was ok. Nice bed. Comforter was too thick. The lighting controls in the room were inconvenient as all were controlled by switches on the lamps, no wall switches other than one tiny wall lamp at door. The light in the shower was hanging loose from the ceiling. The toilet paper holder was also loose from the wall.
March 24, 2013
Rated 5 out of 5 by Lissy Great location/ views and good nights sleep
We stay at many Westin Hotels and this was typical to other hotels in terms of room comfort and service. Beds very comfortable and views at higher floors great. loved that they put us on a Starwood Preferred floor- made us feel special. Gym has good equipment but somewhat small for hotel size- often crowded even at 6 AM.
February 17, 2013
Rated 3 out of 5 by Mary28 The hotel is miserable in the wind
The room was extremely noisy because it was windy. We were on the 24th floor and could not sleep at all because of the creaking and noises. We wanted to go to the restaurant but it was closed until the following day- it would have been nice to have known that when we booked. Parking fee was outrageous for a hotel guest.
March 3, 2013
Rated 2 out of 5 by lanemom Needs improvement
The location was excellent, however, the fact that an Airport Shuttle was not provided was appalling. Also, for the price we paid for the room, the cable service on the TV was terrible. This hotel was charging $5.00 for movies 5+ years old! The view was great, but I would not stay here again, or recommend it to others.
July 23, 2012
Rated 4 out of 5 by Debbie1954 overall experience
The hotel rooms were very nice. Beds were great and the view from our room was stunning. Upon arrival we had great service and the conceirge was also very helpful. However, when leaving the service dwindled. Both check out and retrieval of our automobile seemed to be more than the staff, that day, wanted to handle.
August 5, 2013
Rated 5 out of 5 by CdeL Great Location! Great Views!
We loved staying here. It was so easy to do everything Seattle has to offer and we had spectacular views from our room. We were so close to the Light Link Rail, the Monorail and the metro system. The only drawback was that the indoor pool/jacuzzi room was not well ventilated and the room was positively eye stinging!
March 8, 2013
Rated 3 out of 5 by Obiem disappointed
The hotel was fine; however, I recently become a "gold" member and was promised room upgrades when available. On my last stay, the hotel was clearly not full, yet no upgrade; in fact I think I was stuck in the same room that I had stayed in when booked with a third party. Thus disappointed!
November 25, 2013
Rated 5 out of 5 by Goldmark27 Room wonderful but especially liked...
The bathroom mirror! Lighted, yes, but the magnified extended mirror attached to the wall is something I've been hoping for at hotels all my adult life. Thank you! And the soundproofing is awesome. Had to leave a bath light on tho after drawing the drapes. The room was definitely designed for uninterrupted slumber!
February 16, 2013
Rated 3 out of 5 by Johnnyboy78 Long elevator lines and too tough to get to pool
Elevator wait times seemed very excessive, especially in the north tower. It took us nearly 40 minutes to get from the south tower to the pool on both occasions we went to it. We gave up on the elevators and went up the stairs only to get to the floor with the pool and find the stairs door locked, give me a break!
January 3, 2013
Rated 5 out of 5 by mhapac Staff Make the Difference
The Westin Support Staff - hostess, housekeeping, and Concierge Desk staff made my stay what it was. They all provided excellent service, and above all else, were very personable. "Rachel", a hostess, gave me great advice re: local attractions and places to visit, which was above and beyond her responsibilities.
November 14, 2012
Rated 5 out of 5 by Barbem1 Exceeded our expectations!
Our room, on the 39th floor, had a wonderful view..floor to ceiling windows. The "controlled environment " air flow was perfect, no drafts, and temp just right using wall temp control. Loved having pillow choice.
Would have liked pillow top mattress; only suggestion at improvement.
November 30, 2013
Rated 2 out of 5 by Rose1676 Room cleanliness
The view was very good. I had issues with the cleanliness of the room. I advised the front desk and he appeared disinterested and aloof.
One of the positive things that we did experience was the hotel provided us with chocolate covered strawberries and a card for out anniversary which was very thoughtful.
September 10, 2013
Rated 5 out of 5 by Doctor1943 People
When we arrived at the hotel I knew we were going to have a great time. Richard at the consierge desk made it all happen. His recommendations kept us busy for the five days there and the stay at the hotel and your city will be remembered for years to come. Thanks from the Fisher and Nial Families..............
July 28, 2012
Rated 4 out of 5 by md925 Great Staff, Somewhat Dated Hotel
The staff was very friendly and welcoming -- from the helpful people at the curb, to the reception associate who was very accomodating, and the cleaning lady. Our room was clean and spacious; however, the hotel seems a bit dated. While the carpets in the public areas appeared clean, they looked worn in areas.
August 10, 2012
Rated 3 out of 5 by kunger Almost there
While the rooms are nice and the view is fantastic, the service - although friendly - is missing. The same requests had to be repeated, room keys were constantly de-magnatizing (requiring treks to the FD only to wait in line for 15 minutes) and the kitchen hours were too short and far too strictly adhered to.
August 16, 2012
Rated 4 out of 5 by Susierc6 concierge staff
Ted at concierge des was fabulous. He went above and beyond. However, when he was off duty the servce level at concierged esk dropped significantly. This was a disappointment. . Upon checking in at front desk, the service was not great, I am a starwood preferred guest ad expect better check in reception.
August 30, 2013
Rated 5 out of 5 by MrsRanchoCucamonga Absolutely the Best Views
This Westin Hotel exceeded my expectations in every way..It was beautiful, the rooms were comfortable and roomy, and the beds were so dreamy, we did not want to get out of them in the mornings...The views on the 29th floor were exceptional: the morning ocean views and downtown evening views were spectacular
July 21, 2012
Rated 5 out of 5 by Trixie1562 Awesome stay
So close to light rail, monorail and buses. Getting to the Safeco field was a breeze. We would definitely stay at the Seattle Westin again. Our 19th floor room had a wonderful view and our housekeeper was so lovely and incredibly cheerful and friendly. Thanks Westin for making our Seattle stay so enjoyable.
August 8, 2012
Rated 4 out of 5 by jim44 Good & Bad
Upon arriving from airport at about 5:30 p.m., the cb driver unloaded the 4 suitcases. There were two employees in black shirts & pants leaning against the wall talking. My wife and I stood there for a few moments and then waved at that them One finally came over and said "Are you checking in? Want some help with your luggage?" Uh, yeah.
Upon going to room it had not been made up, beds slept in, towels all over, etc. Called the front desk and they said they'd send up housekeeping. I said no, I wanted a different room. It was quickly remedied and as we stepped into the hall the Bellman was there with our luggage (different guy than downstairs, dressed a bit nicer) and he took care of everything; took us to our new room and then went down & then went down and brought us our keys.
We had taken two drinks from the bar to our room - the glasses were still there after the room had been 'cleaned' the next day.
But, nice hotel, mostly helpful staff, sure is convenient to everything.
October 6, 2012
Rated 4 out of 5 by Indie Location
The hotel location is walking distance to every place I visited. However, my bed in 1838 has a hole on the right side and every night I slept diagonally to balance me off without falling on one side. My disposable coffee cup in my room has some splatter spots and seems not change from the previous occupant.
October 29, 2012
Rated 5 out of 5 by BrentB A lovely stay
We were there just one night but it was perfect. The bed was extremely comfortable and the view from the 29th floor was wonderful, overlooking the heart of downtown Seattle. Amazingly enough, despite being downtown, the room was silent. Definitely a place I will revisit next time I need to stay in Seattle.
July 5, 2012
Rated 5 out of 5 by TravelDog101 A nice stay
Very nice and clean facility. Wonderful view of downtown Seattle from my 19th floor room. Staff was very friendly. No soda machines available, had to go to a nearby convenience store. I was there for a conference, and everyone in the group had good things to say about the facility. Elevators are very slow.
August 21, 2012
Rated 5 out of 5 by Sakai Concierge was outstanding
Judy was an outstanding contributor to our stay with right on suggestions and tireless in making our reservations right. The front desk staff was uncommonly helpful (I am a Gold client) and I think that they help make our stay wonderful.
The hotel's location was perfect to all our first time visitor stay.
December 30, 2012
Rated 5 out of 5 by Kathyvb City stay extraordinaire!
Our stay in an upper floor city view room was wonderful. There's no other property in Seattle that compares to the Westin with large windows to the floor and amazing views. The hospitality is always five star which, combined with the location and views, just can't be beat!
December 4, 2013
Rated 2 out of 5 by jaryel The linen for the bedding is old
The linen is kind like old and the pillow is not fluffy any more.
No shower gel only bar soap.
The sink is very in the bath room is very inconvenience. No space to put my stuff in the bath room.
The first night, I had to call house keeping to change my pillow cause it was some blood mark on it.
October 4, 2013
Rated 3 out of 5 by Flaphil Great location, average room
Good location for downtown, but the overall hotel look and feel is jaded. Three small drawers in a bedroom to store clothes is very poor, along with one very small piece of soap per night..comes across cheap. If you are a business traveller, pack extension cords, lack of convenient plugs for recharging.
August 5, 2012
Rated 4 out of 5 by jkelton9 good with minor glitches
My wife and I spent our wedding night at the Westin 25 years ago,and our children bought us a one night stay as an anniversary gift
Self paring was not available when we arreived,so were forced to pay valet parking rates.
Room was reserved in advance with check in advertised as 3:00PM. We arrived approximately 4:00 pm and were advised that the room was not yet ready,but should be ready in about 30 minutes.We finally got our room at about 5:15,missing the sunset we had hoped to view from our Grand View room
Awoke late at night to a disturbance outside our room on the 38th floor.Looked out the peephole to see several Seattle police officers dealing with an unruly guest.
Glad they were there,but wish they would have taken him elsewhere to deal with the issue.
The only on site dining is a gourmet burger place,but there are several nice restaraunts within walking distance.
Definitely enjoyed the room with an outstanding view of the Seattle waterfront and part of downtown.I hope we don't wait another 25 years to go back!
December 3, 2013