Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

  • 2365 Kalakaua Avenue
  • Honolulu,
  • Havaí
  • 96815
  • Estados Unidos
  • Mapa

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Rated 3.9 out of 5 by 660 reviewers.
Rated 5 out of 5 by Staying at this hotel makes me feel like royalty. At this hotel we always experience customer service at it's best. Can hardly wait for our next stay. August 16, 2013
Rated 5 out of 5 by Fantastic accommodations Nice family vacation, enjoyed the surroundings and atmosphere. Would highly recommend, great staff. August 21, 2013
Rated 4 out of 5 by Great location Great rooms (old comfy feeling), great location. Beach bar staff not very attentive or openly friendly. February 20, 2013
Rated 5 out of 5 by location and class First time stay but will be back.LocATION IS EXCELLENT STAFF ARE ALWAYS CHEERFUL AND VERY COURTEOUS June 17, 2013
Rated 5 out of 5 by Great place to stay The MS had great everything - location, facilities, food and service. We will definely return. August 20, 2013
Rated 4 out of 5 by Terrible front desk Very disappointed about the front desk, no body take care when I queued up in the Platinum line when check in, 2 Japanese lady staff were busy in chatting with a lady customer, even not try to have eye contact with me, finally check in when they cleared up the normal check in line. More terrible when check out, it's also a Japanese staff stay in the Platinum counter, when I approve she shown me a board to let me know she is work for Japanese group check in, I said "I am a platinum member" and then point at the Gold/Platinum member STAND, she point me to the normal line but I refused to do so and said" I am a Platinum member so this is my line!" She made no response, just walked away and help some Japanese customers queued up in the normal line(not sure a group or not), finally I stand there for 10 minutes, no one help me and I can only went to the nearest staff and said " I'm rush to the airport, have no time to wait, do you have a drop box for express check out?" The male staff said " OK, leave us your room key and we'll do it for you." It's a very simple case but those staffs serve the Platinum counter/Japanese Group check in really made me mad.(it's a false to put them together) April 1, 2013
Rated 5 out of 5 by Classically beautiful hotel The Moana Surfrider is a beautiful hotel and we had a lovely stay. Loved watching all the weddings! September 30, 2012
Rated 4 out of 5 by Christmas stay Loved the breakfast buffet every morning. I would suggest that everyone do this! Beautiful hotel! January 2, 2013
Rated 3 out of 5 by whst does spg really mean!! The staff were none caring and in fact careless with check in and out and all requests in between March 9, 2013
Rated 5 out of 5 by This hotel offers extraordinary service! The hotel staff went above and beyond in helping us any way possible....the service is amazing!! October 8, 2012
Rated 4 out of 5 by Great experience. The view was great and room was very spacious. The soothing sounds of the ocean made it a plus. May 12, 2013
Rated 5 out of 5 by TV channels lacking I was very disappointed to discover that a Westin hotel in Hawaii did not have the GOLF channel March 1, 2013
Rated 4 out of 5 by Great location Loved the location both in the Waikiki district and to the beach. Very nice outdoor beach bar. February 24, 2013
Rated 5 out of 5 Excellent!! There is nothing about this hotel not to like - wonderful location, staff, food and service. October 29, 2012
Rated 4 out of 5 by Great location Hotel is on a great spot on Waikiki.Rooms vary on which building you're at so can be tricky. January 7, 2013
Rated 3 out of 5 by Great location but busy Given the high price and reputation of this hotel we had expected better service standards. October 8, 2012
Rated 4 out of 5 by Room 547 It was a little bit old room, so the window not closed tightly and very noisy from street. February 24, 2013
Rated 5 out of 5 by The Staff Exception Staff!!! From the front desk, to the pool,to the beach crew....all great people! March 13, 2013
Rated 5 out of 5 by Hotel is the best on Oahu Staff very happy friendly and happy to assist. November 6, 2013
Rated 5 out of 5 by This hotel has great features Everything was great. Our check in girl was very helpful and accommodating.Great room. November 6, 2012
Rated 5 out of 5 by Beautiful Experience We thoroughly enjoyed our stay at the Moana Surfrider & intend to stay again Jan 2014. January 13, 2013
Rated 5 out of 5 by Elegant,gracious,accommodating,and (!) casual Everyone bent over backwards to make our stay restful and pleasing...and we felt it!!! October 4, 2012
Rated 5 out of 5 by Great location Grand hotel with a terrific location November 9, 2013
Rated 5 out of 5 by location the location was awesome and the quality and classiness of the resort was perfect June 10, 2013
Rated 4 out of 5 by Perfect Location Amazing location and very good service! Worth the extra money to be on the beach! January 31, 2013
Rated 4 out of 5 by This hotel is the best choose in Waikiki very good location, excellent a beach, perfect service and nice view from window. August 29, 2012
Rated 5 out of 5 by Outstanding Features This hotel was built in early 1901 and is a beautiful building inside and out. April 14, 2013
Rated 5 out of 5 by BBZ I will definetely come back to Waikiki and choose the Moana Surfrider Hotel. December 13, 2012
Rated 5 out of 5 by Love this hotel One of the best things about Waikiki. Gorgeous old hotel loaded with charm. February 28, 2013
Rated 5 out of 5 by great hotel if you want to get pampered this is the hotel for you October 8, 2013
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