Rated 5 out of 5 by Patty70 Holiday trip with best friend
The Westin is a perfect place to stay for a holiday trip to Seattle. Walking distance to the Pike Place Market, Fifth Avenue Theater, Pacific Place and all the major downtown stores and restaurants. Adjacent to the Monorail and the South Lake Union Transit to reach the Seattle Center and Lake Union venues.
December 8, 2013
Rated 3 out of 5 by ADash Disappointing Check-In
This is an average Westin property with an excellent location. My check-in process was disappointing as the room was not available until 4 hours after check-in, at 7pm. The staff did not seem concerned about the delay and offered no response.
June 30, 2014
Rated 2 out of 5 by Rose1676 Room cleanliness
The view was very good. I had issues with the cleanliness of the room. I advised the front desk and he appeared disinterested and aloof.
One of the positive things that we did experience was the hotel provided us with chocolate covered strawberries and a card for out anniversary which was very thoughtful.
September 10, 2013
Rated 5 out of 5 by BrentB A lovely stay
We were there just one night but it was perfect. The bed was extremely comfortable and the view from the 29th floor was wonderful, overlooking the heart of downtown Seattle. Amazingly enough, despite being downtown, the room was silent. Definitely a place I will revisit next time I need to stay in Seattle.
July 5, 2012
Rated 5 out of 5 by TravelDog101 A nice stay
Very nice and clean facility. Wonderful view of downtown Seattle from my 19th floor room. Staff was very friendly. No soda machines available, had to go to a nearby convenience store. I was there for a conference, and everyone in the group had good things to say about the facility. Elevators are very slow.
August 21, 2012
Rated 5 out of 5 by Sakai Concierge was outstanding
Judy was an outstanding contributor to our stay with right on suggestions and tireless in making our reservations right. The front desk staff was uncommonly helpful (I am a Gold client) and I think that they help make our stay wonderful.
The hotel's location was perfect to all our first time visitor stay.
December 30, 2012
Rated 4 out of 5 by Burt12 Check in and Check out
Upon check in there was no bell hop to assist me. As my wife and I were coming directly from a cruise we had four suitcases and had to take them ourselves to the check in desk. With the carpeting on the floor this was difficult.
July 7, 2014
Rated 3 out of 5 by Lloyd47 Great location
Great location for exploring the town. The restraunt has limited menu but friendly staff. The room wasn't clean. Had bobby pin on floor and an empty water bottle on the floor. It smelt musty.
July 20, 2014
Rated 4 out of 5 by Susierc6 concierge staff
Ted at concierge des was fabulous. He went above and beyond. However, when he was off duty the servce level at concierged esk dropped significantly. This was a disappointment. . Upon checking in at front desk, the service was not great, I am a starwood preferred guest ad expect better check in reception.
August 30, 2013
Rated 4 out of 5 Nice accommodations, understaffed
Lovely room, nice lobby, and great facilities. The staff was very nice. Unfortunately there were a couple problems. The first was that the person at the check-in desk gave me a key that didn't unlock my room. I had to wait 15 minutes for someone from security to come and unlock my room. After that, I waited for someone from the staff to come to my room and give me new keys, as promised, but no one came, so I called the "service express," and they told me to pick the keys up downstairs. I wish they would have just told me that to begin with. Also on Saturday morning, I had a question about checking out, called Service Express, and was transferred to the front desk. The phone just rang and rang. No one picked up, and the reason why was that the front desk had to deal with a big line of people checking out. There were only two to three checkout staff to handle this long line (I had been down earlier and saw that). So it really seems like this place is understaffed. Meeting facilities were good. No problems with the internet or anything like that.
June 29, 2014
Rated 4 out of 5 by raindogggy Aging Weston
The bathroom were not very clean. There was some red stains (?) on the floor and curly hairs on the toilet. I felt I had to clean the whole bathroom before I could use it. After that I just never felt very comfortable. The bed seemed tired. Pun intended. It was not the usual comfortable Weston mattress.
December 17, 2013
Rated 3 out of 5 by Flaphil Great location, average room
Good location for downtown, but the overall hotel look and feel is jaded. Three small drawers in a bedroom to store clothes is very poor, along with one very small piece of soap per night..comes across cheap. If you are a business traveller, pack extension cords, lack of convenient plugs for recharging.
August 5, 2012
Rated 5 out of 5 by Meg2014 Room with a view
Very nice double room with a fantastic view!
Work out facility could be larger and not with glass frontage.
August 6, 2014
Rated 4 out of 5 by Trailrunner17 Within walking distance of business and tourist sites
The location of the hotel is excellent if you are attending a convention. You can walk to the Convention Center, Pike Street Public Market, and Seattle Center. The rooms are nice, albeit the walls are "thin" and the traffic is audible.
Hotel dining is overpriced and internet is not free in your room.
January 30, 2013
Rated 4 out of 5 by whydoineedanickname What kind of closet was that?
Loved the view. Nice room, lobby, helpful front desk staff. But what kind of closet was that? I could barely hang a blouse with both a safe and a tiny (did I say tiny) chest of drawers in the closet. No way I could hang a pair of pants, a dress, or a coat. I ended up using chairs as "my closet". Sigh.
January 31, 2013
Rated 5 out of 5 by Jonimc Great visit
We loved the location of the Westin in Seattle. Great location to get to everywhere on foot. Friendly staff and a wonderful view. We felt pampered. The workout room and pool were an added bonus. There was a great place to have a beer in the evening, pick up a quick lunch or a sit down lunch as well.
January 21, 2014
Rated 5 out of 5 by Nancy51 This hotel has great features
I made a reservation for four couples. Upon arrival and our four night stay there was not a more happy group! The rooms were clean and accommodating. The views from the rooms were super, the service and staff was wonderful, the beds were super comfy. The location downtown is the best. All left happy!
August 22, 2012
Rated 3 out of 5 by nicknamerequirementisstup review
your workout facilities are poor. cardio equipment is OK, but there's nothing else. weight room way too small. not good for business traveller.
July 30, 2014
Rated 5 out of 5 by Kara1 Comfortable with a great view!
I had a wonderful stay at this hotel. The rooms were clean and and the south tower had an amazing view. The wait staff was also very kind and enjoyable.
July 28, 2014
Rated 1 out of 5 Dirty Sheet at check in
When we check in, the sheets were dirty/stained. I called the front desk immediately and they told me a maid would be up shortly to change them. We came back from a nice dinner 4 hours later to find they still had not been changed. This is the first time staying at the Westin, and very disappointed.
August 19, 2013
Rated 2 out of 5 by jaryel The linen for the bedding is old
The linen is kind like old and the pillow is not fluffy any more.
No shower gel only bar soap.
The sink is very in the bath room is very inconvenience. No space to put my stuff in the bath room.
The first night, I had to call house keeping to change my pillow cause it was some blood mark on it.
October 4, 2013
Rated 4 out of 5 Good place stay in Seattle
Nice, comfortable room with a great location in downtown Seattle.
August 10, 2014
Rated 5 out of 5 by VictoriaTVC Centrally located, comfortable
WE thoroughly enjoyed the location of this hotel, and the concierge was wonderful asset with great restaurant recommendations and directions to running trails. Rooms were super clean and housekeeping staff very friendly, can't wait to come back next month. Excellent views from seventeenth floor.
January 28, 2014
Rated 5 out of 5 by hummingbirds Wonderful location and good accommodations
Our cvorner room was most comfortable for one night when we went to the theatre. The staff was pleasant and the concierge was most helpful.
Our only concern was the lack of drawers and places to unpack. It was sufficient for one night but if we had stayed longer it would have been disconcerting.
January 14, 2013
Rated 3 out of 5 by Chetboar Second time not a charm.
This was the second time I tried to give the Westin in Seattle another chance. The room had a terrible odor (again!) and the fan noise sounded like a freight train all night long. It is a great location, staff is friendly but the rooms are horrible. I will go back to staying at the W in Seattle.
October 22, 2011
Rated 5 out of 5 by tamjem Awesome Concierge
Location is great for Pike Place Market, train to Airport or the Seattle Mariners games or the Space Needle only a block plus away. Concierge sent us to a great place for a wonderful steak & seafood dinner. All the staff were helpful and courteous at all times. Pool was warm and jacuzzi was hot.
June 13, 2013
Rated 5 out of 5 by GPSolo2012 Meals and service were both exceptional!
I attended a conference last week at the Westin in downtown Seattle. I was very impressed with the quality of the breakfasts, lunches and dinners. The service was great. Guests all seemed happy. Will most definitely consider this hotel for my next stay and in my future meeting plans in Seattle.
October 15, 2012
Rated 4 out of 5 by sam9999 good experience
The only thing lacking was hot water in the morning.
August 11, 2014
Rated 5 out of 5 by travel4moi very nice hotel
Ideally located to walk to attractions, shopping. Staff very nice. Only complaint is that when sitting in lobby area, you need key to get into the restroom. I had checked out already and was having a drink at the bar but the bartender let me into the restroom. I found this to be inconvenient.
January 19, 2014
Rated 4 out of 5 by Seahawk2013 Great Stay
We had a great stay , close to almost everything we needed shopping , Seahawks ,and adult beverages. My only problem was the barking dog on our floor , or around our room , barked at 5 am , we were not happy , Westin should review their dog policy , we might not stay there again because of it.
September 24, 2013