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1 quarto 1 Quartos , 1 adulto 1 adultos , 1 criança 0 crianças
Rated 4 out of 5 by 850 reviewers.
Rated 5 out of 5 by Anniversary Weekend Beautiful hotel, warm and welcoming staff. Everyone we came across welcomed us and made sure our stay was comfortable. This hotel and staff made our stay a 'home away from home'. Excellent views, and convenient transportation to River St. and other Savannah attractions. We look forward to coming back to Savannah and staying here again! An A+ to the Westin Savannah Riverfront staff and management!! You really exceeded our expectations! March 25, 2013
Rated 3 out of 5 by Cleaning needs improvement I was surprised that we did not get new cleaned glasses in our room. The bed was made, that was it. Very disappointed. March 23, 2013
Rated 5 out of 5 by Always a pleasure The Westin Savannah Harbor Golf Resort & Spa is always a please each time I visit. Positives 1. Staff recognizes and upgrades platinums 2. Staff is always courteous 3. Rooms are clean and well maintained 4. Super high speed, lightning fast internet 5. Top notch gym facility 6. Excellent food on site 7. Close to all the action in Savannah but seperated by a river (a free ferry shuttle zips you right over to River Street). Negatives - NONE March 20, 2013
Rated 5 out of 5 by This hotel has both great food but also few choices. The breakfast buffet was fantastic. The dinner choices were very limited. March 17, 2013
Rated 4 out of 5 by Perfect location Traveled with 4 teenage girls to visit savannah for the first time Great city but even better when can control your environment from across the river. Free water taxis were great, access to bikes March 16, 2013
Rated 5 out of 5 by Loved the view of the river We enjoyed our stay very much. It was cool watching the big ships go by and it was a great view of the city. The water taxi was a great way to get to the town. We hung out at the hotel one evening and it was nice sitting by the firepit. The hot tub was not heating up but I believe they fixed it the next day. March 15, 2013
Rated 4 out of 5 by Wow factor here except spa What a fabulous resort. Beautiful rooms, facilities, services and wonderful staff. I will be back. Spa was a bit of a disappointment. Overpriced for the hype you give it. No jacuzzi and spa facilities small and unimpressive for what you charge. But staff very nice. March 14, 2013
Rated 1 out of 5 by Very disappointed To be a 4 star hotel - we were extremely disappointed in the service . Were told when we checked in they would call when the room was ready - at 5:00 on Friday we called the front desk - it was ready then but they never called us to advise. If we had not called wonder when they would have called us. Upon getting home and receiving the final bill - we were charged 2.74 for a bottle of water that was on the desk- really ?? March 12, 2013
Rated 4 out of 5 by Good Stay a very comfortable hotel with a luxury feel. March 11, 2013
Rated 3 out of 5 by Decent Hotel - Nice Property The hotel isn't up to the standards of most Westin properties. The staff are nice, the property is in a nice location, however the rooms and food is well below par. Ok visit, but not a Westin! March 11, 2013
Rated 5 out of 5 by Kent Great location and great staf. March 11, 2013
Rated 3 out of 5 by Savannah Staff was confused upon check in, had governors suite and wanted to add additional room prior to arrival, they misunderstood, telling me I had two rooms, because suite had separate parlor, what I needed was another room in close proximinity to suite. Disappointed no balcony. Restaurant food and service was not good March 11, 2013
Rated 5 out of 5 by This hotel has great service There was freindly staff to answer all questions March 10, 2013
Rated 5 out of 5 by A night in Heaven Arrived a little late to Facility but not to late staff were helpful and caring. Got our room then headed to it. It was great King bed was super comfortable and room was large with nice view. We enjoyed the stay and were treated as we were important. Check in and out were easy and staff very friendly and caring to our needs All in all great stay March 9, 2013
Rated 3 out of 5 by savannah ok.. but disapointing overall March 8, 2013
Rated 3 out of 5 by Billing and accounting very disappointing 1. No folio under my door. Had to go to desk to get folio. 2. Was on government rate. No mention of resort fee when reservation made. No confirmation email sent until after 72 hr cancellation time. 3. Folio did not match what was charged to my credit card. Called three times to accounts receivable. Left voice messages with two staff. No return call... March 7, 2013
Rated 3 out of 5 by This hotel did not meet expectations This place has a long way to go to compete with other top tier hotels. The duvet cover was dirty, the room was unmade on one day and there were no robes in the room. The spa was a real joke, forcing you to leave the hotel. The van was fine but it was not obvious reading the hotel literature that it was in a different location. The staff was nice and accommodating but you had to request everything (robes etc.) March 7, 2013
Rated 5 out of 5 by Amazing hotel This hotel was amazing, my husband and I stayed for 2 nights and loved it. The staff was very friendly and helpful. Cassandra at the front desk was awesome, she gave us some insight on things to see and also recommend a great BBQ place. The rooms are very nice and the bed is so comfortable, especially after a long day of walking. We will definitely be staying here again when we return to savannah. March 5, 2013
Rated 4 out of 5 by The Bed was indeed Heavenly I was upgraded to a room on the top floor and the heavenly king-size bed was just incredible. The heater in the room was just a bit noisy but overall, the room was clean. The balcony was beautiful too. March 4, 2013
Rated 5 out of 5 by Excellent Location Loved this property. It's in a great location, with easy shuttle service to downtown area. The hotel is clean and provides great service. Easy walk to the Convenvtion Center. March 4, 2013
Rated 4 out of 5 by Westin Savannah Attractive hotel, fine restaurant Acqua with a very personable and pleasant service person, Paige, for dinner on Feb 28th. Guest room needed paint touch ups in several places in the bathroom, but guestroom overall was comfortable. March 4, 2013
Rated 5 out of 5 by Rest and relaxation during my conference! Was there for a 3-day conference, but kind of felt like vacation. The hotel and my room were clean and comfortable. GREAT fitness center! March 4, 2013
Rated 4 out of 5 by Westin need improvement The Westin has great rooms and locations. My issue was with the services. First there were no gym facilities in the hotel proper; the gym was located about a 1/4 mile away at the golf club house. I wanted to do a quick workout without a cold walk over to the club house. Another issue was the bell hop service. I wanted to use a cart to unload my car and also to load up my bags at checkout. The staff refused my request and told me that only they could do that. Of course, its just a scam to get tips for pushing the cart around. I would like to do that myself. I hate having others handling my bags. Fix the staff situation and I would have a better stay! March 4, 2013
Rated 4 out of 5 by Beautiful hotel... great location I was here for a conference but would certainly return for a personal stay. March 3, 2013
Rated 5 out of 5 by Excellent Staff Service I twice needed the services of your security agents to access my room (in a bit of a panic). One was a gentleman wearing glasses, the other, Juan. Both provided quick and efficient support and were very helpful. Their calm, professional and friendly manner was really exceptional. Thank You! March 3, 2013
Rated 2 out of 5 by Took too many tries to fix issues with room When I arrived, I was welcomed by a crackly, dirty washcloth left hanging in the shower by a previous guest, a TV remote that didn't work (fixed night 1 of 3), a bedside clock that had no backlighting or LED (fixed night 3 of 3) and a phone that didn't work (never fixed making it tough to call in follow up on these issues). Got 2 breakfast vouchers slid under my door day 2, I presume from mgt to compensate for my troubles, but there was no note or signature so I can't be sure. In addition, I was staying in a room block attending a conference that already included breakfast. March 2, 2013
Rated 5 out of 5 by Tennis Pro Received complimentary lesson from resident tennis pro. February 28, 2013
Rated 3 out of 5 by hotel guest Savannah We had three separate experiences with staff that we not as expected: 1) Bar - we received a bill with additional drinks (yes we were with a group) that we did not order and the waiter blamed me for the wait staff not keeping up with who ordered which drinks...bar manager agreed that the attitude was improper but did nothing more 2) Requested coffee in the morning from express service...staff was disrespectful and informed my wife that she needed to order correctly...not a good thing to do with a guest who has not had coffee 3) Brunch...was told by staff that I didn't need a plate and took it away...was informed that shrimp and grits was only served in a glass bowl...all others in line before me had a plate What happened to southern hospitality? February 26, 2013
Rated 5 out of 5 by Great Hotel Unfortunately due to by late arrival, I was put up in another hotel the first night of my visit. The other hotel has a good reputation as chain but the one I stayed at was not of the quality of the Westin Savannah Harbor. The staff more than went out of their way to make up for the inconvienence and the service I received was excellent. February 26, 2013
Rated 5 out of 5 by Staff was professional and accomodating The staff exceded my expectations with their friendliness and professionalism. I would like to especially commend the staff at the Starbucks store-- they really took care of their customers who were using coupons! February 25, 2013
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