Rated 5 out of 5 by lagoon1 very diverse in its amenities
love, love the balcony viewing the Savannah River and a view of the City. Just an excellent place to relax!!! Our third visit. Can't wait to go back.
August 26, 2013
Rated 3 out of 5 by Topper The service was less than satisfactory
We were quite surprised at the lack of first class service at the Westin in Savannah.
The restaurant staff is not god and the bell staff was lacking
April 7, 2013
Rated 4 out of 5 by Doc104 Great Hotel and food
We enjoyed our stay at the Westin Resort Hotel in Savannah. We will highly reccomend the hotel and wonderful food to all our family and friends.
October 7, 2013
Rated 5 out of 5 by Bruce Hotel features
The hotel is comfortable, and meeting rooms are convenient and well tended. The food is also quite good in both the restaurants and the meetings.
May 2, 2013
Rated 4 out of 5 by TobysTrip Great Location
The hotel was in a great location across the Savannah River and had a complimentary ferry that ran until midnight from the hotel to River Street.
September 5, 2012
Rated 5 out of 5 by Kaiya2005 Excellence in Savannah
The Westin was an excellent choice for my family to stay at while visiting Savannah. The staff was exceptional and the ammenities were excellent.
December 3, 2012
Rated 5 out of 5 by TracyT Beautiful property; wonderful staff!
Beautiful property. The staff was fantastic. The spa was amazing - I strongly encourage a visit. My husband and I left well rested and relaxed!
May 28, 2013
Rated 5 out of 5 by PDM2156 Excellent Service !!!
We had a wonderful stay. Everything well exceeded our expectations. The staff was most accommodating and without a doubt we will visit again.
October 8, 2012
Rated 5 out of 5 by SJSJ The best Hotel in Savannah !
The Westin Savannah is a model for the industry. It's employees' are second to none. The whole experience is/was incredible! The AQUA STAR!!!
January 3, 2013
Rated 5 out of 5 by pam12345677 checkout
My friend paid cash and checkout was aful. We stood in line for over half an hour..... This was check out. It shouldnt have taken that long.
February 14, 2013
Rated 5 out of 5 by underhill VP
Food was just ok, i was also a little frustrated i was charged each day a different amount for my kids, ages 6,9,11. Pool service excellent
July 24, 2013
Rated 5 out of 5 by SPGFromNJ Southern Charm with a Starwood Twist
This property had everything that I have come to love about Starwood properties, but with a Southern twist. The staff was extra courteous.
August 26, 2013
Rated 4 out of 5 by worstsurveyever no money in the register
The front desk was unable to change a $20 bill when I check in and sent me to the gift shop.
February 7, 2014
Rated 5 out of 5 by SJC1972 Rest and relaxation during my conference!
Was there for a 3-day conference, but kind of felt like vacation. The hotel and my room were clean and comfortable. GREAT fitness center!
March 4, 2013
Rated 5 out of 5 by GolfWitch Love to stay at this Hotel
This hotel is among the best we have stayed in, in all your traveling years. I will recommend and continue to stay at while in Savannah.
June 3, 2013
Rated 4 out of 5 by Stadelberger Great Staff
We just returned from a five night stay. My husband played golf while I went to the spa We both enjoyed ourselves. I want to compliment the staff: In particular, I want to thank 3 staff. Simon who could and probably should be the concierge He led us to some great local cuisine. Luis from security who definitely knows customer service. Gregory who not only serves drinks but makes your day by making you smile Thanks to all three and the rest who were always friendly Our only disappointment was the food service We had a good dinner (the seafood night) and one in room dinner both were good BUT my husband could only get a bagel or toast at the golf club both mornings He was not sure if it was due to the early hour or just the menu? Back at the hotel the Starbucks food was not much better The yogurt parfait was watery and the microwaved panini was not much better One morning we went to the restaurant for breakfast There were no eggs or butter we had to wait for plates we never did see bowels come for oatmeal, the food was barely Luke warm BUT again the staff know customer service and comped our meal. Thank you staff !!!! You make that hotel what it is!
March 29, 2013
Rated 5 out of 5 by GA49 Great staff
The Westin Savannah was great. Me and my wife were married the other day and the staff and location of the Westin made it perfect.
November 3, 2013
Rated 5 out of 5 by SFAK Just fantastic
From start to finish a wonderful experience.
Really enjoyed every part of our stay particularly roasting marshmallows on the fire pit.
August 8, 2013
Rated 4 out of 5 by rjacec Great Golf and Spa
Enjoyed the golf course and Spa. Course was in excellent condition. Had a great dinner at hotel, featuring a seafood appetizer buffet.
June 10, 2013
Rated 5 out of 5 by Bwell This resort is amazing!
The cuisine is amazing; the event space is fabulous; the Staff is professional and responsive; the accommodations are impeccable!
September 29, 2013
Rated 5 out of 5 by me42 great hotel
had a super stay, clean and comfortable.
March 5, 2014
Rated 5 out of 5 by Randy65 Staff
Staff was very helpful. We had my sons wedding there, and everything went great. Loved being able to take ferry accross to River St
October 24, 2012
Rated 4 out of 5 by KB228 Great Hotel, especially for events
The good: The beds were comfortable. The staff was genuinely friendly. The property is beautiful. The gym in across the way in a country club like setting and it has the most awesome treadmills that simulate international runs.
The bad: We had to call maintenance up to our room MULTIPLE times. We were told the room next to us had some "issues" with their toilet which caused the system to back up. The result was our room smelling PUTRID. In fairness, I feel bad for the hotel because they couldn't have known something would happen in another room but it was frustrating to have to call multiple times to get it fixed. And it was gross.
We were there for a wedding and the venue was fantastic. I cannot stress enough that this place hosts a WONDERFUL wedding. The hosted cocktail hour had gracious and friendly bartenders, as did the reception. The food was absolutely delicious. I would highly recommend this property as a wedding venue.
The very best part of our stay was one of the bartenders, Valerie. She was such a pleasant and fun women to chat with. She made us great cocktails and gave excellent recommendations of what to see around town. She was the highlight of our stay and makes us want to return to Savannah.
The hotel has a water shuttle between the river front and the hotel. It is convenient but runs on an approximate schedule so make sure you're early if you want to be sure to catch it.
April 8, 2014
Rated 5 out of 5 by gjv001 Another enjoyable stay
Kudos to the management and staff of this hotel. We have stayed here numerous times and have always had an enjoyable experience.
July 2, 2012
Rated 5 out of 5 by charliebrown16 awesome hotel
Staff went above and beyond than expected. Very clean and nice
February 20, 2014
Rated 5 out of 5 by Chiefrdm This hotel has it all !!!!
From arrival to leaving,the Westin exceeded our expectations. The staff was friendly and went beyond what was required of them.
May 12, 2013
Rated 3 out of 5 by TravelPro13 This hotel is sloooow....
The room was nice, but customer service was poor and slow. It was not to standard for the amount of the rate that was charged.
August 20, 2013
Rated 4 out of 5 by Brooke34 Labor Day Weekend 2013
Location was great with easy access to River Street with ferry...pool was refreashing, but rooms/service were pretty standard
September 7, 2013
Rated 5 out of 5 by Jackie28288 Very Nice!
I enjoyed every aspect of this stay. The room was clean, bed was comfortable and the facilities around the hotel were great.
September 30, 2013
Rated 5 out of 5 by mel1996 Great location and value!
The property is beautiful, has everything you'd expect from a resort, and the staff is extremely helpful and accommodating.
August 2, 2012