Rated 1 out of 5 by Real68 Staff unaccommodating!
The mattress was like a inflated life raft that had lost much of its air...awful and old.
April 26, 2013
Rated 5 out of 5 by swizz241 Great Service
Stayed at the Airport Westin when I on business great service.
December 10, 2013
Rated 5 out of 5 by raphaeltb Simply Amazing
Definitely one of the best hotels I've ever been to. Great comfort and amazing attention.
March 12, 2013
Rated 5 out of 5 by pouarde Awesome hotel
Great room and very friendly staff
January 7, 2014
Rated 1 out of 5 by Paul Staff Not Organized
No acknowledgement of my SPG loyalty. No bottled water in room
Long wait to check in
September 18, 2013
Rated 3 out of 5 by FYII ATL
room service charge that wasn't mine on check-out.
Chicken sandwich was hard and dry.
June 24, 2013
Rated 5 out of 5 by OLS07 Perfect Location
This hotel is so close to the airport it's perfect. My room was clean & it was quiet.
July 4, 2013
Rated 3 out of 5 by PickyGuy Had to wrangle to get Starwood Gold amenities
Stayed here twice within two weeks. First time was perfect. Second visit was a bit odd: checked in and was put onto Starwood floor, but no free bottle of water in room when there had been one ten days earlier (so I had expectations and hadn't brought water with me). When I went down to front desk and asked, I was offered a couple of bottles of water from the store...to be charged to my account. I was asked if that was ok, and I said no, why should I have to buy water,,,wasn't that an amenity that the hotel provided to a Gold Member? It took the clerk talking to two different people to determine that indeed that they do provide a bottle of water to gold status guests. Then in the morning, no newspaper at my door. When I asked about it at checkout, I was advised that they have newspapers in the lobby and they only bring them to the door if specifically requested. As this is different from most Westin/Starwood facilities, I was surprised and worse...had not had a newspaper to read while I had my coffee in the room.
Otherwise, everyone very nice and pleasant just wish they let us know about the no delivery on newspapers and wonder why there was no water and why it was so difficult to get a bottle...
November 24, 2012
Rated 4 out of 5 by suzeshoes NIce Over Night Stop
Incredibly friendly staff. Super comfortable bed. Delicious food! Wonderful Westin!
April 17, 2013
Rated 4 out of 5 by ALongLifeSPG Second Westin Stay
The location was great and everything I needed for the night was easily accessible.
February 21, 2013
Rated 5 out of 5 by Kathy12 If you have a handicap sticker Parking is free'
It was great if there was no handicap parking. Valet parking or self park is free.
March 2, 2013
Rated 5 out of 5 by MizzouTigers Great Stay
Wonderful facility and very friendly and helpful staff.
December 9, 2013
Rated 5 out of 5 by Luckey Nice but Rude
Staff was rude, but hotel features were great. Clean room, very nice atmosphere.
December 12, 2012
Rated 5 out of 5 by LANE229 this hotel really have great feature
the hotel was my second time stayin and everything was up scale and comfortable
October 9, 2012
Rated 5 out of 5 by Valpal85 Loved it!
Convenient and close to the airport...friendly staff and a nice quiet facility.
December 29, 2012
Rated 5 out of 5 by davidxu clean, comfy
good location and cleanliness, enjoyed watching planes taking on and off
October 9, 2013
Rated 5 out of 5 by 2012FamilyReunion Rm 315 Review
We had a family reunion there and the staff and accommodations were wonderful!
August 10, 2012
Rated 5 out of 5 by supadupaboo comfortable beds
i've had many layover hotels and westins are one of my fave!
November 21, 2013
Rated 4 out of 5 by Jumper21 Nice Hotel
My one night was great. I think parking should be included in the hotel cost.
May 16, 2012
Rated 4 out of 5 by lrwhite85 Convenient
This hotel was not only beautiful but it was also convenient to the airport.
July 15, 2013
Rated 1 out of 5 by Kfeller Cold water
Second time in this hotel and it does not meet Westin standards. Very poor.
July 13, 2013
Rated 3 out of 5 by Randomguy1234 This is an OK hotel
But for the price and location it was pretty decent!
December 3, 2013
Rated 2 out of 5 by Illinois The westin
Rosiland,at the front desk was great to work with !!! parking was terrible
August 6, 2013
Rated 3 out of 5 by MfromMN Room 871 Shower Doesn't Work
I thought my stay was great, with the exception that my shower didn't work.
May 15, 2013
Rated 4 out of 5 by rogped1991 Hotel is very comfortable
The staff is friendly, the service is great and the rooms are super clean.
March 25, 2013
Rated 5 out of 5 by Tml523 Awesome
Of the three Westin properties I stayed at this week, yours was the best!
December 15, 2012
Rated 5 out of 5 by jaron227 Excellent customer service
Excellent customer service from all staff and their willingness to serve.
February 22, 2013
Rated 4 out of 5 by QQQQQQQQ No shampoo!
My room had only lotion in it. Made for a tough morning and a bad day.
August 30, 2013
Rated 1 out of 5 by PLB1 Features are perfect for travelers to the Atlanta area
Great property. Very comfortable and attentive to guest needs.
October 25, 2013
Rated 4 out of 5 by Slim2013 Memorable time at Westin Atlanta Airport
A very friendly, easily accessible hotel with a great home atmosphere.
July 30, 2013