Rated 5 out of 5 by BWegnerSF Awesome under the roof of Westin Seattle
Fantastic stay! Wonderful and easy going front desk agents. Check in experience was quick and helpful (thanks Dammien!), service express was very polite, housekeeping restocked and cleaned our room miraculously, and the entire hotel was well maintained. Thank you for a great weekend getaway!
September 23, 2013
Rated 4 out of 5 by SuperGrammie Vince
Location is fantastic. Light rail from the airport comes within a block of the hotel. Views are wonderful if you are staying on the higher floors. The first time I stayed on this trip I was upgraded automatically, but on the return stay was not. The first stay, the room was clean and neat, but the second stay the foom was not as clean as expected. There was quite a bit of hair on the bathroom counter and in the tub and the washclothes were just piled on the counter. Since my daughter in law is a supervisor of cleaning personnel at a Westin, I know that hair is always a problem to be dealt with, so I am more forgiving and understanding than most. But this was something where points would have been deducted for sure. I had to go to a different floor since the ice machine on ours wasn't working. Out of the four times I have stayed here , two were great and two were so-so. But the location is good. And it is just a block from the car rental place. And the staff is always friendly and accomodating.
August 4, 2012
Rated 3 out of 5 by Obiem disappointed
The hotel was fine; however, I recently become a "gold" member and was promised room upgrades when available. On my last stay, the hotel was clearly not full, yet no upgrade; in fact I think I was stuck in the same room that I had stayed in when booked with a third party. Thus disappointed!
November 25, 2013
Rated 4 out of 5 Good place stay in Seattle
Nice, comfortable room with a great location in downtown Seattle.
August 10, 2014
Rated 3 out of 5 by kingvar No Wifi for two weeks in a row
I have been staying here since 8/2 every week. Since last two weeks, there is no wifi in my room. Even after filing numerous complaints to front desk, the issue was not resolved. There was no follow up from anyone. I have to keep calling everyday and was given a different answer every time.
November 5, 2012
Rated 4 out of 5 by Jimbo59 A little dirty in public areas
The rooms were clean, but I was in the lobby area twice and both times found the chairs to have crumbs, used napkins, etc. on them. This area needs more attention.
July 23, 2014
Rated 5 out of 5 by summerwestin SPG Fan
We love traveling to the Northwest. Westin Downtown Seattle is the best. The staff is exceptional and the location is within walking distance of everywhere you want to be downtown. The views of the city from the room are spectacular. Thanks for much to the Westin Downtown Seattle.
April 5, 2014
Rated 3 out of 5 by Orbs Stay at Weston 12/22-12/25/12
Nice hotel with friendly staff. We were not impressed with the hot tub. There were two cosecutive mornings that my son and I tried to take a hot tub and found the water was not heated. The pool was warmer than the hot tub. Very disapointing when you pay that much money for a weekend stay.
December 27, 2012
Rated 5 out of 5 by PAXSurvivorParents Lovely, updated hotel! Perfectly neat & clean!
Lovely, updated hotel! Perfectly neat & clean! Staff was very friendly & helpful! Nice gift shop w/ lots of snack options. Relish Bistro was great - ate there twice! Only suggestion might be a sit down continental breakfast option & maybe an in-room mini-fridge (for yummy left overs). :)
September 3, 2013
Rated 5 out of 5 by golfgirl2012 Loved our room!
My friend and I came for two nights recently and were totally impressed with everything. The girl at reception was friendly and helpful and our room was amazing with awesome views. Loved the shower head. Great location to walking around town and easy walk to Pike Market. We will be back!
August 24, 2012
Rated 3 out of 5 by JolieM Room smelled musty but the hotel facilities are nice
We were there this weekend for the Kenny Chesney show. Great location and staff but our room in the N Tower on the 29th floor smelled musty or moldy. Everything else was great and especially like the late check out on Sundays. The pool was nice as well and their Burger Bar was delicious.
June 3, 2013
Rated 4 out of 5 by sam9999 good experience
The only thing lacking was hot water in the morning.
August 11, 2014
Rated 5 out of 5 by TominMA Best Staff
From the moment I checked in the staff at this Westin exceeded my expectations for customer service and friendliness. I would stay there again in a heartbeat!
July 23, 2014
Rated 5 out of 5 by Lulu5 Information About Hotel Services
There was not much "hotel" related information in the room (map of the hotel and where services were located, no phone book, etc.)
July 29, 2014
Rated 5 out of 5 by Summerville14 Great and comfortable stay!
I really enjoyed my stay.
August 13, 2014
Rated 4 out of 5 by Mark25 Decent Hotel
My wife and I were impressed with the staff and view from our room. The door to our room did nothing to dull conversation noise from the hallway. We ended up placing a towel at the base of the door. We ate outside of the hotel because the prices were high. It was a good stay overall.
February 3, 2013
Rated 5 out of 5 by Barbem1 Exceeded our expectations!
Our room, on the 39th floor, had a wonderful view..floor to ceiling windows. The "controlled environment " air flow was perfect, no drafts, and temp just right using wall temp control. Loved having pillow choice.
Would have liked pillow top mattress; only suggestion at improvement.
November 30, 2013
Rated 5 out of 5 by Frank007 Peaceful with a great view
We stayed on the 43rd floor and it was very peaceful. The view was of Puget Sound and the Seattle Space Needle. The room was large, comfortable and very clean. It was great. Bonus: The elevators are quiet.
Location is close to the Monorail which takes you quickly to Seattle Center.
August 21, 2012
Rated 5 out of 5 by KayOlson Amazing customer service
We had a domestic dispute in hallway that woke us at 3 am. Before I even had an opportunity to discuss it with the front desk we had a note of apology from manager and compensation for our disrupted rest. Much appreciated!
June 25, 2014
Rated 5 out of 5 by nancy77006 Great location. Great service
The Westin location is convenient. Seattle Center is a walkable distance, as is the Pike's Market and art museum. Staff was very attentive and pleasant. the only problem was the old, non HD, television. football games were fuzzy and the remote difficult. great bed and good pillows.
October 1, 2013
Rated 5 out of 5 by Joey3905 nice hotel
this was the second time I stayed at the Westin - both were great experiences - rooms were clean and staff were awesome. Really appreciated the free internet - thank you for that. I would recommend this hotel.
July 2, 2014
Rated 5 out of 5 by tinab84 Hotel has great features
This Hotel was very comfortable, staff was super friendly. It had a nice bar, pool, spa to your room, and restaurant. Also, a great location. Everything I was looking for in a hotel. The only issue were the extremely slow elevators but aside from that, my stay was excellent.
March 19, 2014
Rated 4 out of 5 by rick33 Hotel needs sound proofing
This is a great hotel and we have stayed here many times. This trip however was less optimal than in the past due to the noise that came from an adjacent room into the wee hours of the night. Security had to be called three times before the problem was finally rectified.
March 13, 2014
Rated 5 out of 5 by Bob1776 beautiful hotel
The Weston Seattle is just beautiful...everything is very clean and very well maintained. Great views of the city and great location. Beds were a little small, but very clean and comfortable. Staff was helpful in arranging transportation for us. Pool could be alittle warmer.
June 30, 2013
Rated 4 out of 5 by terryat55 okay
room was lovely but maid service was sloppy (dirty dishes and towels not removed); also, concierge seemed a little less personable and polite than what one would expect from someone in that position (I only had one question and he seemed irritated that I asked for help)
March 3, 2014
Rated 5 out of 5 by Kathyvb City stay extraordinaire!
Our stay in an upper floor city view room was wonderful. There's no other property in Seattle that compares to the Westin with large windows to the floor and amazing views. The hospitality is always five star which, combined with the location and views, just can't be beat!
December 4, 2013
Rated 5 out of 5 by Grumpie perfection
I was a guest with 425+ co-workers and that is a lot of people to please. There is not one thing I could complain about. Everything about the stay was amazing. My view, breathtaking, service, staff, food, exceptional! I would recommend this hotel to anyone and everyone.
February 21, 2014
Rated 2 out of 5 by amitpurohit Needs improvement
A very old property that does not feel like a Westin at all. I have stayed at many a Westins in my lifetime and this is by far my least favorite hotel. The facilities are old, customer service is moderate and even the paid breakfast at the lobby restaurant is unimpressive.
November 6, 2012
Rated 5 out of 5 by Beth12 Everything and More
This was our first trip to Seattle. This great experience began and ended with the Westin. It is the most convenient location, very upscale, the staff went out of their way, especially the front desk clerk and the chef in the kitchen, to make us happy. Outstanding service!
June 22, 2013
Rated 4 out of 5 by Sparky Little things
Great location, friendly staff, great amenities, but little things like internet access and valet parking charges were too expensive. I don't mind paying for a quality stay, but I don't want to be nickel and dimed. Roll these costs into my stay and don't make them extras.
April 2, 2013