Rated 4 out of 5 by speaker623 Nice staff
great service, nice staff
June 25, 2014
Rated 5 out of 5 by keto1957 Poor toilet paper
Much too rough, need to be softer like the previous brand.
December 11, 2013
Rated 5 out of 5 by MGDO Westin Las Vegas
Hotel was excellent and the staff was extremely friendly.
February 11, 2013
Rated 4 out of 5 by Marley63 Near the convention centers and easy access
Hotel was fine. It could have been in any city in the US.
July 26, 2013
Rated 5 out of 5 by keto1957 Great Location
Awesome hotel just off the Vegas strip. Great music too.
October 30, 2013
Rated 4 out of 5 by Robb Comfortable, clean room
Very close to the monorail, clean room, comfortable bed.
February 19, 2013
Rated 3 out of 5 by WIldcat456 OK hotel
Restaurant service was poor. Maid service was excellent.
September 14, 2013
Rated 4 out of 5 by Swhitman Great but problem with key card could have caused big airport problem
I had a good experience with Westin overall. However, my key card was canceled and had to be reissued twice during my stay. This would be just a minor inconvenience except that the last time, it was the morning I was checking out of my hotel. I was going back up to my room to pack quickly and go to the airport and was unable to get in. The concierge was unable to reinstate it right there and basically told me to go upstairs and wait for someone to let me in my room. Well, I really needed to get going. When he was not there within a few minutes, I had to come down and ask a manager to send someone up with me to get into the room. The manager was agreeable and the man who came up was very nice, but this took longer than it had to. I didn't want to miss my flight!
I ultimately got to the airport in time and all was fine, but I didn't get to check around the room for last-minute details as I would normally have done. I do believe I left a phone charger there. It's not a big deal, but some little things become big things when you're in a time crunch.
You should 1) be mindful of people's timetables when they are traveling and be quicker on problem solving and customer service. .
2) improve your key card system.
Overall I was very happy with the Westin. Thank you!
June 26, 2014
Rated 4 out of 5 by September2012 Vegas
Had Fun in Vegas and the Weston was a good location.
March 17, 2014
Rated 5 out of 5 by GSmoove220 Excellent...
Exceeded expectations. Very clean staff was excellent.
October 16, 2013
Rated 4 out of 5 by BR123 Good accomodations
Staff is curteous, rooms updated and clean, gym small.
December 10, 2012
Rated 5 out of 5 by Ninedriver Great staff.
Check in staff was nice, helped us with all our needs.
February 19, 2013
Rated 4 out of 5 by brossell Excellent!
This hotel was just fabulous and staying here was the best part of my Las Vegas vacation.
Check in was a breeze, I even received an upgrade to the SPG Preferred floor. The room was clean and in good condition for Las Vegas; not super-high luxury, however with all of the amenities that I could expect. If I was staying for business and needed to work in the room, a larger desk would have been nice, but everything met my needs for the trip I took.
The staff was friendly both at check in and out and the folks that worked the pool area kept everything well stocked and clean. The lobby had the usual air-freshner smell that most casinos use to cover up smoke (the hotel is non-smoking but the casino is not), but I can't really fault them for that. Nightly reception was very nice and just what I expected.
Location was also fantastic, being just far enough from The Strip that it was quiet and relaxing. Some have complained about a "shady" area; yes, you may have to walk past some homeless people, but they were in no way intimidating and I saw local police patrolling the area regularly, there was no question about safety.
This was a fantastic stay, and The Westin will be the only hotel I will stay at in Las Vegas from now on. Thanks!
April 21, 2013
Rated 5 out of 5 by Alli close to the strip.. a great alternative
we enjoyed our stay. clean, nice, close to everything.
June 2, 2013
Rated 4 out of 5 by Lana1234567 Nice hotel next to a strip
Good hotel nice to have a Starwood property in Vegas
October 4, 2012
Rated 4 out of 5 by Sunny Very comfortable
Warm and friendly staff and a very comfortable bed.
February 14, 2013
Rated 5 out of 5 by keto1957 Awesome stay
Great room, awesome staff, delicious food @ Suede.
March 14, 2013
Rated 5 out of 5 by Gussiemae Best kept secret
Love staying here....the rooms are wonderful....
August 12, 2012
Rated 5 out of 5 by BUBBA24 GREAT
GREAT VEGAS HOTEL AND THE ROOMS ARE COMFORTABLE
August 14, 2012
Rated 5 out of 5 by keto1957 Fabulous Staff
Always friendly and helpful staff
May 14, 2014
Rated 5 out of 5 by Moni Beautiful lobby and layout
Your staff is excellent, helpful and welcoming
January 29, 2013
Rated 5 out of 5 by scottand Friendly hotel
Great staff, Good location. Comfortable rooms.
July 6, 2013
Rated 5 out of 5 by Jc5555 Guest
Very curtious employees throughout the hotel.
June 1, 2013
Rated 5 out of 5 by keto1957 Suede Restaurant
Great food, awesome service, great prices
March 23, 2014
Rated 5 out of 5 by jk22 Great property
Excellent service, food and spa in Vegas
March 18, 2014
Rated 5 out of 5 by Blackflyer Las Vegas hiden gem.
One of the Best Hotels I have ever stay at.
September 14, 2012
Rated 4 out of 5 by njm1 njm
staff was very friendly room was beautiful
September 7, 2013
Rated 5 out of 5 by flycook Quiet Comfort
Always Comfortable, and central location.
October 16, 2013
Rated 5 out of 5 by Penny Conference Stay
Great hotel and staff was very friendly.
April 15, 2013
Rated 5 out of 5 by zekec5 Vegas Westin
Excellent property to stay in Las Vegas.
May 4, 2013