Rated 5 out of 5 by Rocarah Wonderful view
The Westin is situated in the heart of down town, surrounded by everything. Almost everything is in walking distance.
September 21, 2013
Rated 2 out of 5 by MSMDTAMPA customer service usually starts with taking care of the customer
Was woken up at 8am be housecleaning staff to see if we were still in the room.
Room was booked for 4 people. There were 3 towels in the room. Additionally you get 1 bar of some standard issue soap. Call me spoiled but I like to have a separate shower soap from my hand soap. Asked to have 2 bars of soap and 1 towel to be sent to the room.
Called express guest services. Showed up after 15 min and 2 calls. Apparently the manager was able to send up someone quicker when I called after 8? Minutes.
Odd thing was there were 2 carts on the floor that were locked down like fort knox. I guess there are so many people spending $300+ a night stealing soap from the carts that there is a 1 bar of soap quota for the actual guests.
To top it all off when I told the front desk person about my experience, he gave me 1000 starpoints. Hope whoever reads this gets a good laugh. May be a real manager will call me and explain why it took the bellhop 5 minutes to get my luggage with a smile and 15 mins to get soap and a towel from a cart parked outside of my room?
Keep your 1000 starpoints at the rate these guys are doing they will need to dole out a couple of million daily.
July 13, 2013
Rated 5 out of 5 by Jersey74 Hotel is good with great staff
Great place. The front desk at check in was gret.
December 2, 2013
Rated 4 out of 5 by AndAir Difficult to use self parking.
Driveway staff blocked entry to self parking, insisted valet parking only. Too difficult to gain access to self parking entrance.
May 14, 2013
Rated 5 out of 5 by LADavve Amazing Hotel with Amazing views of Seattle
I highly recommend this hotel to anyone visiting Seattle.
It is very central to downtown just about a block and a half to the Monorail that takes you to the Space Needle and the Light Rail station that goes directly Seattle Tacoma International airport. It is also just about 4.5 blocks walk north of the Pike's Place Market.
The hotel consists of two cylindrical towers that produce optimal views of the surrounding areas. I was lucky enough to stay in a grand view room on the 40th floor and it had an amazing view of the Puget sound, surrounding skyscrapers and the Space needle. I had a very difficult time leaving the room because of the amazing view.
The room had all the amenities that you expect from a Westin property. Great and comfortable bed, LCD TV, coffee maker, rainfall shower and large sink. They even have the option to get in-room spa treatments. I visited the pool/jacuzzi and the workout room. Both are very nicely furnished.
I ate at the Relish restaurant in the hotel. Very reasonable priced and has a variety of food beyond just the burgers are known for. Happy Hour from 3PM to 6PM on most days.
The staff was friendly and warm during my entire stay.
September 5, 2013
Rated 5 out of 5 by TunZan Rock'n'roll Seatle Marathon
There is great support for runners. Their VIP program for runners is great. I would recommend this to any of my fellow runners.
June 23, 2013
Rated 5 out of 5 by eva30 Hotel Met My Expectations
I liked staying here, very competent and professioal staff. Would certainly recommended and will also stay here again.
September 3, 2013
Rated 5 out of 5 by Bill67 Lovely Hotel
Beautiful and spacious rooms, great central downtown location. Only negative are the excessive room service fees and charges.
November 26, 2012
Rated 2 out of 5 Terrible valet parking
Headboard fell on us while we were sleeping. Valet lost our keys for an hour. I would not recommend this hotel. Over priced
December 12, 2012
Rated 4 out of 5 by jornnicu Perfect Location!
Always enjoy staying at the Seattle Westin when we Christmas shop! It's right in the heart of shopping!! Pertect!! Thanks!!
November 30, 2011
Rated 5 out of 5 by Deltawinner Has it all
This hotel has it all with a great location and SPG wonderful service.
November 14, 2013
Rated 4 out of 5 by KcmC Always a great stay
The Westin has a great feel to it (probably because they allow pets) and the location is central but away from the crowds.
December 25, 2012
Rated 5 out of 5 by EdBizTraveler Oustanding Property & Service
I was impressive the excellent condition of the property, including my room. The service from the staff was outstanding.
June 10, 2013
Rated 5 out of 5 by ktpac Always a great choice
Westin's are always a great choice. Always clean, updated with great service and facilites. Everyone goes the extra mile!
November 12, 2012
Rated 5 out of 5 by Ajyacht Wedding Weekend in Seattle
Stayed there for a family wedding. Great location, close to everything! Staff was great I hope to return again
September 9, 2013
Rated 2 out of 5 by CHRB Nickel and Diming
Wireless internet should be a free service
Cost of parking is horrendous
The price of the breakfast buffet is too high
December 20, 2012
Rated 3 out of 5 by Girls517 Great Location
The hotel staff were very pleasant and the hotel is in a great location. Parking is really expensive at $43 per night.
October 3, 2012
Rated 4 out of 5 by Helic007 Wifi is bad
The signal is so bad none of my device connected. Also I am disappoint I cannot use the lodgenet app to control the tv
January 14, 2013
Rated 2 out of 5 by Texasedge Cold Room
The temp in my room was 65 degrees with AC continuing to run no matter how high I adjusted the thermostat.
September 12, 2013
Rated 5 out of 5 by mmaaee Perfect
Any thing was better than my expectation.
Meanwhile, keep in mind that the restaurant is closed for some maintenance.
January 11, 2013
Rated 5 out of 5 by Misia0912 My Stay
Great location and super friendly staff...Property well maintained and everyone makes you feel very welcome
September 3, 2013
Rated 5 out of 5 by COTN This hotel has great features
Location is excellent. Facility is 5 star. Service is second to none. Dining room has good menu and very good food.
October 3, 2012
Rated 4 out of 5 by Chels10 Great location!
This hotel has a great location near a variety of attractions. My room was clean and had a great view of the city.
January 21, 2013
Rated 4 out of 5 by Katrina13 Fabulous Customer Service
The hotel exceeded my expectations and the staff was always so friendly and top of things when addressed :)
August 12, 2013
Rated 4 out of 5 by UAFA Great location
Nice hotel close to lots of downtown Seattle activities.Allow yourself time to use the elevators, though.
August 9, 2013
Rated 3 out of 5 by Seattle2013 Needs work
Stayed for a few days to see our son. Towels were wore. Rooms seem old. No upgrade offered.
October 1, 2013
Rated 3 out of 5 by roadwarrior1976 An Average Westin
The hotel is not new, very dated with average food. The bed was not heavenly, like at other Westin properties.
December 12, 2011
Rated 5 out of 5 by SydG16 Great views and location
Was on 28 floor and the view was awesome would imagine what it would have been on a top floor. Two thumbs up.
November 10, 2012
Rated 5 out of 5 by DrBob Great location
Return guest to this hotel with great memories over the last 2 decades. Can not beat the location and staff.
December 11, 2012
Rated 5 out of 5 by ChuckR Outstanding downtown location
attentive staff, greeted me by name; acknowledged my status; prompt attention to my requests; great location
November 20, 2011