Rated 5 out of 5 by Geri1213 Consistently Comfortable
I always enjoy my stays at the Seattle Weston. The staff is friendly and eager to please. The rooms are clean and the beds are super comfy. I've almost always been upgraded to a water view room. Love it!
December 7, 2011
Rated 4 out of 5 by Paradise Great location and Great View of downtown Seattle
We had a great stay, the room is very comfortable, the view is amazing, the location is super convenient! The staff was very helpful, the only downside is the size of the swimming pool, it's very small.
May 29, 2013
Rated 4 out of 5 by Oceano Great spot
Perfect spot, close to shopping, convention center great food and restaurants everywhere.
February 17, 2014
Rated 3 out of 5 by Penny2012 Excellent valets and bellmen
Disappointed in the cleanliness of the bathroom. Shower floor was dirty. Room not stocked. Did call front desk and they restocked it but disappointed it was not taken care prior to my arrival.
November 10, 2013
Rated 3 out of 5 by WorldAdventurer Expectations not met for a Westin
Food service and hotel location was excellent
Disappointed that some amenities were not in room as customary for a Westin hotel & many light bulbs throughout room & bathroom were in a burned out status
June 26, 2013
Rated 3 out of 5 by Nikki1 OK
The hotel was OK. It needs an update. Especially the carpet & towels in the room. I don't have sensitive skin but all of the towels were hard & rough on my skin. For a Westin hotel, I expected better..
August 13, 2012
Rated 5 out of 5 by VisitSeattle01 Great Hotel .... Great Location
Great Seattle location. Opened the curtains in my room and there was the space needle. Close to restaurants, transportation, etc. I definitely recommend and would stay here again when I am in Seattle.
September 2, 2012
Rated 3 out of 5 by mj50 beautiful room, conveniently located, with helpful staff
a little pricey, but worth it.
March 2, 2014
Rated 4 out of 5 by RC4PAX Hotel is well-located
This hotel is very well-located within Seattle. Right near Westlake Center and monorail to Seattle Center, downtown shopping all around and walking distance to Washington State Convention Center.
September 3, 2013
Rated 2 out of 5 by VancouverBCTraveler Great staff - disappointing room
We purchased a Grand View Deluxe room and there were stains that were encrusted on the mirror in the main room, dirty bathroom floors and peeling wallpaper on the walls. But the beds were perfect and very comfortable.
I'm disappointed because on my last stay at this property I booked on Orbitz and assumed that the lower quality was just because of the discount booking agent.
This time I ordered a deluxe grand because I wanted to feel a bit pampered on the holiday. I was so disappointed in the room. It felt like a three-star hotel.
The staff was great on the main floor- but our luggage was put in the car with one of our bags torn and no mention of it or apology.
I'd close this property and do a full remodel, gut the cleaning staff--and rework some of the valet staff so that the hotel had a little better feel.
One last note; when a patron books a Deluxe view room- that just doesn't mean 37 floors up looking at a condo across the street, it would imply a view of the bay or space needle. I live on the 39th floor of my tower and I have an unobstructed view... that would be what a Deluxe View would be... unobstructed.
December 27, 2013
Rated 4 out of 5 by Ben12345 Overall Worth The Stay.
Always pleased by the Westin Hotels and proud to be a loyal SPG Member. I would stay here again and recommend this hotel over any in Seattle.
January 20, 2014
Rated 4 out of 5 by Rhino Seattle's Best
I stayed here one night for a cruise. Well treated. Concierge was well above average.
Sent us to the best seafood and then breakfast in Seattlle.
Property is a little dated. But still very nice.
October 21, 2011
Rated 5 out of 5 by rshein Concierge Desk
Folks at the Concierge desk were outstanding. Regardless of whether our questions were about restaurants, directions or tourist destinations they were extremely knowledgable and very, very helpful
October 22, 2012
Rated 4 out of 5 by 5150marathonman The hotel great features
Enjoy what I would call the tree shower. The only complaint I have is you need more dresser storage. i was by myself it was manageable, but with more than 1 person it could make it uncomfortable.
June 24, 2013
Rated 4 out of 5 by TommyChan convenient location
very convenient to visit all attractions of Seattle like shopping areas, Pike market, CBD and a step to monorail to space needle, etc.
January 22, 2014
Rated 2 out of 5 by Rogue This hotel needs a face lift
My room was never made up till I called downstairs, the dust was horrible behind , curtains, dressers and such. bathroom door would hit the shower tub, terrible layout. old sheets and towels.
February 11, 2013
Rated 5 out of 5 by Peter35 Top Quality Service!
Usually Check-in service at the front desk of hotels seems to be impersonal and rushed.
At the Westin I felt like the staff cared about my stay.
Made our Birthday weekend even more special!
June 18, 2012
Rated 5 out of 5 by Bozie Hotel Visit
First class facilities and location with friendly, capable staff.
February 19, 2014
Rated 5 out of 5 by Bob1066 great downtown location
We really enjoy staying at the Westin in Seattle. The central location, close to shooping and some great restaurants is perfect. The top floor rooms with a view of the ocean are wonderful.
November 29, 2012
Rated 5 out of 5 by mgapsych Great location
Great location, clean hotel, and helpful staff. The pull out sofa was not very comfortable and certainly did not sleep two people, however, a roll away was quickly provided upon request.
August 15, 2012
Rated 3 out of 5 by lovemydogs13 Paid for a suite got 2 adjoining rooms
Pretty disappointed that i paid for a suite & they gave me 2 adjoining rooms. yes, the 2nd room was a murphy bed that converted into a sofa but overall for the price, i was disappointed.
November 28, 2012
Rated 5 out of 5 by Nancy62 GREAT EVENING
We arrived in Seattle a day early for a Cruise and needed accomindation for the evening. We were very impressed with the friendly staff, the food in the cafe' and the wonderful location.
September 1, 2012
Rated 4 out of 5 by pleaton6060 Fed Ex Business Center
I paid $3.65 to print my boarding pass. I was shocked when I had to insert a credit card to log on. I went to the counter and said "I'm a guest of the hotel. Why do I have to pay?" The girl said "because this is a FedEx Business Center." Needless to say I was not happy.
After I was done I went to the Concierge and she directed me to the SPG person. That's when I learned that: A) SPG could not credit anything because FedEx is separate; B) the FedEx center is new so she apologized that she could not refund; C) she asked if the girl told me there's a button on the bottom of the screen to click to not pay for printing boarding passes which the girl did not tell me; and D) it's so new that a lot of staff are not sure of all the details. $3.65 is not the issue. The whole thing was the issue. The SPG lady provided a refund in SPG points and said she'd make the Manager aware. I understand Westin / SPG are not responsible for who FedEx hires. I'm in human resources so I get it. The Westin is classy and this was the first ever not good experience; it got fixed for me but definitely important to be aware of.
June 24, 2013
Rated 5 out of 5 by BigRich Seattle Downtown Westin
Love the location of this hotel, so close to everything, and great access to transit. Had a very comfortable room, very clean, met or exceeded my expectations. Great value for the cost!
February 14, 2013
Rated 4 out of 5 by Ali48 great location and staff
Best part of the stay were the staff.
Worst part of the stay was the breakfast- awful and expensive.
Would stay again but not do the bed and breakfast package - so not worth the money.
December 30, 2012
Rated 5 out of 5 by SUSANH This hotel has great features
This hotel was very clean, comfortable, met all of our needs. The staff was extremely helpful with anything we asked about. would definitely stay there again or at any other Westin.
September 12, 2013
Rated 4 out of 5 by Adam206 Hotel great during the holidays
I treated my wife to a night downtown of shopping and relaxation. The Holiday package with the Pacific Place gift certificate was a great selling point.
December 26, 2013
Rated 5 out of 5 by Helen45 This hotel surpasses expectations.
The room was well appointed, comfortable, and had a very comfortable bed. The staff went above and beyond in assisting us. We travel a good deal, and this was a five star experience.
March 3, 2013
Rated 5 out of 5 by SteveMD Excellence
We have stayed here before and always enjoyed. I was there on business with my wife. The staff was excellent and very attentive. Our favorite spot in Seattle and the best beds.
October 17, 2013
Rated 4 out of 5 by Rochelle Don't pack to much!
we went to Seattle to attend a wedding> Not enought closet space for our gowns, Not enough , almost none, bureau space. However, plenty of room for the bar aand 'saleable' items.
September 12, 2012