ウェスティン・マウイリゾート&スパ,カアナパリ

  • アメリカ合衆国
  • 96761
  • ハワイ,
  • マウイ
  • 2365 Kaanapali Parkway,
  • Lahaina
  • マップ

空室状況&料金

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Rated 3.6 out of 5 by 676 reviewers.
Rated 5 out of 5 by 最高でした よかったです。 ガーデンがバラエテイで、楽しませていただきました。 池には、ピンクのフラミゴ、黒い白鳥、滝もあり、回廊式に散歩道があり、トロピカルな植物がいろいろありました。 スタッフも 気持ちよく接待してくれました。 最終日にセフテイボックスが空かなくてこまり、 フロントに駆け込むと、単語しか話せない私の英語を理解してくださり、速やかに対処してくれました。 おかげさまで、マウイ島が大好きになりました。又早く、行きたいです! 2013/10/23
Rated 4 out of 5 by のんびりできて快適なホテル 20年ぶりに宿泊しましたが、期待どうりのホテルでした。特に英語が得意で無い私にとって日本人対応のスタッフは大変ありがたく思いました。ツアーでの宿泊のため、思通りの部屋が取れず諦めていましたが、部屋のグレードアップ(有料)も快く受けて頂き、また荷物の移動等の対応もしっかりして頂きました。 おかげで、20年前のハネムーンに近いロケーションを、今度は息子も交えて楽しむことができました。日本人対応カウンターの方には、チェックアウトが10:00前だったため、お礼も言えなかったため、それだけが残念でした。 部屋は綺麗に清掃されており、プールも綺麗に毎朝水中のゴミ取りを実施しており、関心しました。レストランのオノ・バーのスタッフも、英語が下手な私たちにも親切に接して頂きました。 隣のホエラーズビレッジにも徒歩で行けるため、ショッピングも楽しめます。ラハイナへの バスも出ているため、大変便利です・ 私は機会があれば、またこのホテルを利用したいと思います。 日本語カウンターを含めたスタッフの方、ありがとうございました。 2012/08/26
Rated 5 out of 5 by Fantastic location along Kaanapali! Sure doesn't take long to get on Hawaiian time here! Rooms were very clean. Buffet breakfast is outstanding, but not the room service menu. The 2 times we got room service the quality of the food was poor. It was like the items were prepared hours in advance, not fresh. The kids LOVED the pool when we were there, choke with waterfalls, caves, watersports. The parrots and flamingos were a real treat for them. The waterslide is FAST and thrilling. The Heavenly Spa lived up to the name, I had repeat visits it was so wonderful. One disappointing feature of the hotel was the lack of hot tubs in the pool area. The only one is in the adult pool area, and it is TINY. This family enjoys hot tubs after the sun goes down! I spotted 3-4 places where they could add one (or two) on the family side of the pool. This was a real bummer for us. The beach fronting the hotel is great for swimming. Luau on site was enjoyable. Concierge and activity/tours desks were extremely helpful and booked activities we were interested in. A real proactive approach, which I appreciated. I think this property could use improvement with SPG recognition/awareness. My profile says higher floor, and the first room we were given was on the 2nd floor, next to the elevator, and DIRTY. We would still come back here, we LOVED our stay and had a relaxing and great vacation! 2014/04/17
Rated 5 out of 5 by Great service My 15+ stay at this hotel. The front desk staff especially Dawn Jacinto are fantastic 2014/04/16
Rated 5 out of 5 by fishermans wife THIS TRIP WAS MORE THAN EXPECTED FOOD WAS TERRIFIC ..POOLS WE GREAT OCEAN SO INVITING ... JUST HAVE TO GET IN DONT WAIT... MAHALO FOR ALL THE FAMILY STAFF GREAT . 2014/04/15
Rated 5 out of 5 Amazing Experience I was recently at the Westin Maui with my two kids and even before we arrived, I had such a great experience with the hotel Manager Gia. She helped us out of a difficult spot when our flight got cancelled. She went above and beyond her call of duty to assist us. Our experience went from that to being one of the best trips my kids and I have had. The beds are so comfortable, staff really helpful and friendly, food and drinks almost too yummy. The setting, pools and beach are stunning. We met some of the nicest people at the hotel, who were also having a blast. Friends stopped by that were staying at a different resort and they commented to us about the Westin being one of the most beautiful resorts they had ever been to. Thank you Westin Hotel for making our trip amazing and having such a beautiful facility. I hope to be able to take my kids again next spring break. Great job on the remodel as well. Thanks again Gia, we love you...you are amazing!!! 2014/04/15
Rated 5 out of 5 by Incredible Service The westin team at this property did an incredible job and made the stay very memorable for my family. thanks! 2014/04/14
Rated 5 out of 5 by One of our favorite Starwood properties We had been hesitant to book this hotel given some of the reviews about construction issues, but once we saw that construction was complete, I am so glad that we made the reservation. The renovated rooms are fabulous. Clean, modern and we loved the change to the balcony railing to plexiglass to allow for optimum views. Literally every single employee we interacted with was over the top kind, friendly and responsive to our needs. The only thing that would have made our stay even more enjoyable would be an "adult only" floor. We were a bit shocked at the number of preschoolers toddling around. Having left our own children at home, we were glad to have some kid-free time. This is not the fault of Westin by any means, but I would suggest an adult only floor. Most little ones are far from home at this location and therefore jetlagged and up and running around by 5-6 am. Fortunately the AC system had a loud fan option to help drown out the noise. Other than that, this is a top notch location and I hope we can come back again soon. 2014/04/10
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