Rated 4.2 out of 5 by 466
Rated 5 out of 5 by Yamachan ベッドの良さ
Rated 3 out of 5 by VagabondX ちょっと期待外れ
Rated 5 out of 5 by Alfredb Nice Hotel
Great hotel. Worth the extra money.
Rated 5 out of 5 by Marlin60 Doble Conference Trip
The staff as always was great as was the room. The only suggestion I would have is better lighting in the bathrooms.
Rated 5 out of 5 by rtonn Perfect Location, Amazing View
We had a great stay for a bachelorette party this past weekend. We got a junior suite with amazing 180 degree view of the city, including the Charles River. We were all very comfortable. The bathroom was QUITE small for a suite accommodating up to 6, and there were not enough mirrors to share.
Parking is outrageous at $49/night, but to be expected in a big city.
But the hotel staff was very helpful and provided great service. The hotel is in a perfect location in backbay, with walkways to the prudential shops. We had a great stay.
Rated 5 out of 5 by Sam29 Very helpful staff. Great location.
Ideally located in the Back Bay. Helpful staff.
Rated 5 out of 5 by Lynchesq Staff Courtesy
I was very impressed with the front door staff, who took my car and baggage, that same courtesy extended to the check in staff. I lost my parking ticket, they assured me I was not the first person this happened to and both staff the parking staff and front desk staff worked to remedy my mistake.
I used the spa as well and found them accommodating . Bravo!
Rated 5 out of 5 by Leach Meeting staff is outstanding
From the front door staff to the set up crew, no one was without a smile or helpful attitude. We discussed our feedback with the conference service manager in detail. My only negative comment was the service level and friendliness of the bell staff. I was completely taken back that their level of service was not the same as the rest.