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1 номер 1 номера (-ов) , 1 взрослый 1 взрослых , 1 ребенок 0 детей
Rated 3.7 out of 5 by 353 reviewers.
Rated 5 out of 5 by great wedding venue The ballroom at the Westin Columbus was the site of the most beautiful wedding and reception I have ever attended. Kudos to the staff! August 27, 2014
Rated 4 out of 5 by Good time was had by all We stayed at your hotel for a family wedding. We knew rooms were small at the rate and that was fine. We had trouble locating the trolley to the ceremony as your desk staff seemed to know nothing of it??? I left my cell phone in the car upon checking in and your valet immediately retrieved it for me. Great service. Brunch with friends was lovely and our waiter (David??) was wonderful. August 27, 2014
Rated 4 out of 5 by Room service was terrible The hotel is beautiful and the front desk staff and valet were great. However, we ordered room service for breakfast. It did not arrive on time, so I called the front desk and the attendant apologized and said it was on its way. We waited another fifteen minutes and when it still had not shown up we checked out and went elsewhere. That was a disappointment, since we were really looking forward to breakfast in our room. We would stay there again, but would not order room service. August 25, 2014
Rated 3 out of 5 by Wedding Weekend Older building in need of updates. Rooms are small, furniture old and tired. But, we did have a nice view. Shuttle service to wedding venue was unreliable, service not available as stated in wedding information. Outrageous daily charge for valet parking. The wedding was fun, but the hotel could have been better. August 25, 2014
Rated 1 out of 5 by Westin? Trash in my room was not cleared when I checked in. One of the table lights was not working. I could clearly hear the guest conversations in the next room!!!! August 22, 2014
Rated 5 out of 5 by Excellent hotel Truly enjoyed my stay. Late arrival, welcoming staff and great night sleep. August 21, 2014
Rated 4 out of 5 by Westin Columbus - Almost There I stay frequently at Westin Hotels - mainly in California. Here the street-facing room was nice, but the street sound was disruptive of sleep - could be fixed by double pane windows, not yet installed. Also bathroom amenities not available without a call to the desk. Finally, the internet charges for in-room access are insulting and leave a tired business traveler feeling scalped. It's not the amount, its the principle - free in the lobby, pay in the room. Clearly meant to get you to the bar, but then the bar closes. All in all it's bad practice, considering it's free at your competition! August 18, 2014
Rated 2 out of 5 by Needs improvement Room was not ready when I arrived. That was ok because I did reach the hotel before noon. Reception offered me an option to wait for some time to get the room I booked or take a smaller room. She never offered me an upgrade as a SPG Platinum or inform me why she couldn't offer me one. I was ok taking the smaller room, but I was not told that it does not even have a proper desk/table and chair for me to work! Food available in the bar was not good. Overall experience was disappointing. August 17, 2014
Rated 3 out of 5 by Classic hotel Great service and great staff. I do feel that this hotel needs a major upgrade. Very "old fashioned" decor and rooms. Rooms are like going back 50 years. Beds were comfortable. Air conditioner did not work in our room. August 17, 2014
Rated 2 out of 5 by Great Lobby. Cool lobby, but after that it was all downhill. Rooms were much smaller than expected. Overall, the room appeard to need some updating (carpet, unpainted plaster patchwork on the wall, bed felt like it was not level...) August 14, 2014
Rated 5 out of 5 by Great experience! Beautiful hotel with an amazing staff. August 12, 2014
Rated 5 out of 5 by Staff! The staff is so accomodating: no request to large for this group of hosts & hostesses! August 12, 2014
Rated 4 out of 5 by friendly staff we had excellent experiences with staff, at check-in, restaurant and bar. bell staff and valet responsive. August 11, 2014
Rated 5 out of 5 by Fantastic staff and facilities Westin was a wonderful break on a long trip. I was welcomed with excellent customer service and treats for my dog. The room was immaculate and well appointed. We ate in house for both of our meals and the food was amazing. Our dog was welcomed everywhere in the hotel which was a pleasant change from everywhere else that we had stayed on our vacation. Our dog was especially excited about his luxury dog bed. I would highly recommend this hotel to anyone who likes luxury. August 7, 2014
Rated 5 out of 5 by Excellence in all aspects Our stay was delightful. We stayed at the Westin because the hotel is dog friendly and advertised as that on their website. Not only are they dog friendly but people friendly too! The customer service was superior, the room was immaculate, the bed comfortable, and the air conditioner quiet with a wall thermostat that worked like home. From the desk staff to the valets, all staff were welcoming, and helpful. The hotel is a beautiful historic city hotel with a lovely lobby. Future stays in Columbus would definitely find us at the Westin. We broke up a long road trip with a stay there and it felt like a mini vacation! Great location too. Thank you Westin Columbus for the great stay! August 6, 2014
Rated 3 out of 5 by good enough The Lobby was beautiful. But the carpet in the hallways and room seemed old. The floor in my room was uneven and bathroom was small. I only stayed there for one night as I was traveling and needed a good night sleep. I love the hotels beds/ pillows. So It wasn't so bad for a one night stay. Front desk girl, was very friendly! August 5, 2014
Rated 3 out of 5 by Thirty One Conference There was a lot going wrong before I ever got to the hotel. They were taking deposits out 3 weeks before my scheduled stay. They had the wrong room size. When I would call they would simply say it was Thirty One's fault and I need to speak with them. I felt like it was always being blamed on someone else. I have never been steered wrong by Thirty One so I had a hard time believing it was all Thirty One's fault. They were suppose to have cute pink snacks also they never did only were serving refreshments. Was told that they also had free wifi in all registered rooms but that wasn't true either again they said Thirty One gave the wrong info. Parking was insane. We were suppose to get a discount that discount was $2 making the nightly cost $22!!! Park across the street in the public lot $14 and I parked for 3 days. Nothing happened to my car. I know I won't be staying there next year when Thirty One returns to Columbus next year. Watch what happens with this hotel lots of hidden things that they push blame to everyone else but themselves. July 29, 2014
Rated 4 out of 5 by Hotel block rooms for an event The pricing for rooms blocked for a wedding was very good. However, members of the family were placed all over the hotel . We would have preferred to be in close proximity to each other. July 29, 2014
Rated 5 out of 5 by This is an excellent hotel! We were here for a wedding and it felt like a true get-away weekend for us!!! The room was clean, spacious and what a comfortable bed!!! Service throughout the hotel was wonderful!!!! July 28, 2014
Rated 2 out of 5 by Front desk is a disaster There were a block of rooms reserved in connection to a wedding party. Every check in had problems, gift bags were supposed to be given out with each check in and were not. There was a phone call to the front desk to tell them they forgot to do so and a personal visit and still it was not done. Two days later I have no idea where the bags are but none of the guests ever received them. Poor experience. July 28, 2014
Rated 4 out of 5 by The Staff was friendly I really enjoyed the staff. They were excellent. Especially in the Valet parking. They were the ones we dealt with the most :) July 28, 2014
Rated 4 out of 5 by Great location Staff friendly. Room clean. July 26, 2014
Rated 5 out of 5 by Heavenly bed , but staff was amazing! Sad to be gone! I melted into the bed each night. Very clean rooms. I was with an extremely large conference group of Thirty-One ladies and the staff was superb at handling all of us. Gina, George, and Mikia went above and beyond and I cannot thank them enough for such a wonderful experience with Westin hotels. July 26, 2014
Rated 5 out of 5 by A busy hotel, but rooms comfy and quiet Hotel was in great location and in walking distance of many attractions, including family wedding venue. Even during busy weekend, rooms on same floor as hotel wedding reception were comfy and quiet. Staff was very responsive to provide missing bathroom hairdryer. July 21, 2014
Rated 5 out of 5 by Great Oasis I loved this hotel the minute we pulled into valet. The valet attendant was extremely attentive (Kyle?) as on the way there, a rock hit our windshield and put a little nick in it, they were willing to have the auto glass repair company come straight to their lot to fix the issue. They made it clear both at valet and while checking in that if my fiance and I needed absolutely anything to not hesitate and ask. Our room was very quaint and homey. We also enjoyed the work out facility. I loved the fact that we stayed during a Westin Weekend which allowed a late checkout of 3pm. I will be glad to stay at this hotel in the future. July 21, 2014
Rated 5 out of 5 by Like Home Love this Hotel. Have stayed many times since 2000, The staff is friendly and the rooms are perfect. Especially like Thurber Bar. and all of the finishes in this Hotel, It's like a step back in time with all of the modern amenities. July 21, 2014
Rated 5 out of 5 by SPG Birthday I had to travel out of town to Columbus for my birthday and after delays at the airport, it didn't seem like it was going to much of a celebration UNTIL I arrived at Westin in Columbus. The young lady at the desk sent up a glass of wine and a piece of chocolate cake with a birthday note. WOW! You left an impression. Thanks Westin Columbus. :) July 20, 2014
Rated 3 out of 5 by Difficulty getting staff to answer the phone Ultimately called from an outside line to get an answer. Long time to get my car out of valet. Called ahead but valet had not been relayed the message. July 19, 2014
Rated 5 out of 5 by Staff is truly customer focused Staff is professional, very welcoming with great interpersonal skills. Each and every one of them. There is a reason why I come back, the facility is lovely, and the staff is superb. The dining is just good, not excellent. July 17, 2014
Rated 4 out of 5 by Nice comfortable place to stay The hotel is a remodeled Opra house from the past. They hold allot of weddings here. Located on the bus line and within a $5 cab ride from almost everything in Columbus. Inconsistent maid service, costly slow internet and noisy wedding parties kept me from giving this hotel the usual 5 star that I give every year. They have removed this from the AmeicanHort convention list thus removing it from the bus routes for the convention. This will cause us to move to another hotel after being here every year for 6 years. I will miss it. July 16, 2014
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