Rated 4 out of 5 by 2332 good hotel
TV-screen could not be switched off !
Getting to be over-priced
May 25, 2014
Rated 5 out of 5 by YKNg Excellent Location, Friendly Staff
This was my 2nd trip to Seoul and was a stopover holiday for my wife and myself (returning from Guam on route to Malaysia).
As a SPG member, I have stayed in a number of Starwood hotels around the world and have not been disappointed with the hotels so far. My preferred hotel in Seoul was Westin Chosun primarily due to its excellent location. We wanted a hotel that was near to the tourist attractions, metro station, shopping complexes, restaurants and safe, and Westin fulfilled all these requirements.
Our 5 nights stay at Westin was memorable. The room on the SPG floor was just the right size for the two of us, the bed and pillows were nice and we had good sleep throughout our stay.
We arrived from Guam at about 9.30 am and was hoping for an early check-in. The front counter staff who specks good english was very helpful and we were pleasantly surprised that we could check in at about 11.30am.
Westin's location was superb and we were really happy that we could easily walk to the N Seoul Tower, Buchon Hanok Village, Insadong, etc. The metro station (City Hall) was located just beside the hotel and my wife was really happy that she could reach Hongyik and Ewa Womens University in a few minutes.
We had some of our dinners at the restaurants around the hotel, particularly the Korean Restaurant (Arirang) opposite the hotel.
We were hoping that we could catch the cherry blossom but unfortunately we could not see any flowers on this trip. Hence, we will have to visit Seoul again and my preferred hotel is still Westin Chosun!
April 7, 2013
Rated 3 out of 5 by JK47 Slightly above average business class hotel - good location
I have stayed numerous times at this hotel. As a plat I have always been upgraded to the executive level rooms, never a suite or junior suite. The rooms are clean but getting a little dated, and a little on the small side. The executive lounge is very good, the fitness and sauna excellent as well. The last few stays there have always been some minor issues (ie. no water in the room, no replacement of water at turndown service), sometimes you get some fruit waiting in the room, sometimes not.
Despite some issues, overall a good business class hotel, with a good location and formal service.
Note that the heavenly bed is not the same as a north american heavenly bed -- the mattresses are very firm.
October 25, 2011
Rated 5 out of 5 by EG09 Great hotel, outstanding service
My wife and I recently stayed at the Westin Chosun while in Seoul for leisure. The location is unbeatable for seeing the sights, shopping and eating. The hotel itself is a first class facility and we thoroughly enjoyed the stay. What sets this hotel apart, however, is the service one receives from start to finish. The managers have done a fantastic job, as the service attitude is par excellence - bellhops, doormen, front desk, concierge, etc. We were constantly surprised by the efforts the team went to ensure we had an enjoyable stay. In particular, we had an issue with one of our purchases from a department store, and Ms Ria Yoo, a member of the concierge service went out of her way to help us sort this out. This was despite us having already flown home, and even though it wasn't directly related to the hotel. Thanks again for a wonderful stay. We will be back.
May 17, 2014
Rated 4 out of 5 by J1114 The hotel is good but could be better
The overall room comfort is good; however, the air conditioner automatically turned off when I woke up in the morning. And my allergy started to affect me.
But overall, it is good. Appreciate the staff at the front counter there, they have been really professional and helpful!
May 20, 2014
Rated 5 out of 5 by KaiKi Great location and beautiful hotel
Perfect place to stay to do sight seeing and shopping.
May 21, 2014
Rated 5 out of 5 by Maureen2 Lovely hotel, wonderful staff
We have stayed at the Westin Chosun, Seoul for the past week. We have had the most wonderful stay. Every single member of staff we have met has been a shining example of excellent customer service. The door staff , the front of house staff, the housekeeping staff and the Westin Executive lounge staff in particular have all gone the extra mile. Add to this the location of the hotel and we have had the perfect week. We leave tomorrow and although we are used to Weston hotel service, this one can't be beaten. Our thanks to everyone at the Wesin Chosun.
May 6, 2014
Rated 5 out of 5 by Nevangel629 Exceptional staff, club lounge
My husband and I spent 5 nights here on vacation in November. From the moment we arrived, we were treated like royalty! The front desk staff was proficient in English and helped us hail taxis, get directions, and made recommendations. They also offer pretty good foreign exchange rates at the front desk.
The club lounge was exceptional -- probably the best I have encountered during extensive travel in the US and abroad. The food quality and variety was excellent and facilities were beautiful.
Our room was also wonderful! Very comfortable, with a view of the City Hall Plaza. They have heated floors and typical Westin amenities.
Overall, a wonderful experience! I look forward to our next trip to Seoul and couldn't imagine staying anywhere else.
December 12, 2012
Rated 5 out of 5 by Chosunhk This hotel is excellent.
Staff are very helpful from greeting upon arrival to departure.
May 15, 2014
Rated 5 out of 5 by Storm46 This Hotel combines divers goodies
This hotel can respond efficiently to variant sets of client demands . During my stay two conferences were held, number of events were running without adversely impacting hotel keenness and ability to serve clients like myself who were there just for leisure . Hotel proximity and centrality to the biggest shopping area, to the tourist main attractions , and to a large number of restaurants has made it very convenient for my purpose. Last but not least the real asset in this hotel is the staff in every service you ask for . I do recommend this hotel .
April 24, 2014
Rated 5 out of 5 by POMBIMBO Most Important thing,, Westin Chosun Team!
I just want to say thanks for great assistance and help to all Hotel Team,,I travel to Seoul for business I am staying at Westin Chosun mainly because of location but even more than this cause of great efficiency and kindness of all members, especially Lounge Floor and House Keeping-
May 10, 2014
Rated 5 out of 5 by totoro Local Package stay
As far as the service and facilities at the hotel, I definitely recommend it, however, the gifts belong to the package, I would not. The quality of the Heavely blanket failed to meet my expectation, far less than the same level of goose blanket sold at a department store. If a blanket is an aim of my stay, I would have been better to choose to buy at a market, not from the hotel.
February 24, 2013
Rated 5 out of 5 by supatight80 Hermes Bath Products!!!
The Westin Chosun is truly a top notch hotel. Everyone is so professional to a fault and it was just a pleasant experience.
Rooms are very high tech too and they have an iphone for you to use in room.
Kodus to the staffs in the club lounge as well. Very Friendly. Hotel is located in the prime high end shopping area in Seoul as well.
August 18, 2012
Rated 4 out of 5 by Ben2012 Full of character and excellent location
Proximity to myeong dong and the duty free department stores will be attractive to shoppers. It is also a situated directly above the subway station, and a short walk away from the underground river.
Great views from the club lounge, and also terrific fruit selection (kiwis and grapes).
Nice gym facility.
October 21, 2013
Rated 4 out of 5 by Lim95 Exceptional experience in the club lounge
I enjoyed a flawless stay at Westin chosun thanks to the kind staffs are working in WRC and club lounge.
May 7, 2014
Rated 5 out of 5 by PonPon Excellent
Have stayed many times ever and always beyond my expectation.
May 6, 2014
Rated 4 out of 5 by MARTINIQUE GOOD FOR A BUSINESS STAY
VERY GOOD STAY WITH STAFF REACTING IMMEDIATELY TO ANY REQUESTS.
VERY GOOD FOOD AT THE RESTAUARANTS
May 5, 2014
Rated 5 out of 5 by BostonJim What an amazing staff
I travel often for business. While Seoul is far from where I live, the team in the Executive Lounge go out of the way to make me feel at home. Much thanks to Arthur and Shirley for their attentive service.
January 10, 2013
Rated 5 out of 5 by john1949 excellent service
Excellent service and the executive lounge was great to have coffee and a light snack without having to go to a restaurant
December 3, 2011
Rated 4 out of 5 by Penguin Excellent stay
truly heavenly and very attentive staff
May 3, 2014
Rated 5 out of 5 by piglet5 Very nice hotel
The hotel looks nice and convenient for foreigners. It is downtown location and very close to Mye-dong Bazzar. The hotel staff were friendly and spoke fluent English. They helped me a lot starting from my checked-in. Thanks,
April 27, 2014
Rated 3 out of 5 by C2200 Recognition of SPG members and frequent visitors
Reception was lukewarm at most in recognizining a SPG member and a frequent visitor. Attitude was very basic and willingness was not noticed.
April 24, 2014
Rated 5 out of 5 by YYZ2HKG Excellent treatment of a first time guest
I'm used to being recognized as a Platinum member and being treated well in Starwood hotels in Asia, but the Westin Chosun, Seoul, exceeded my expectations. At check-in I was told that while they typically upgraded Platinum guests, because this was my first visit they had given me an Executive Suite. The room was excellent and the service I received throughout my stay was consistently of high quality. The staff were always available with offers to help, even with simple items. I also appreciated the opportunity to eat breakfast in the regular restaurant.
I will definitely stay at this hotel on my next visit to Seoul.
November 19, 2013
Rated 5 out of 5 by SoCalTraveler Great stay in Seoul!
Just returned from my second stay at the Westin Chosun in Seoul. Overall, had a great experience, again. Upgraded to a premium junior suite, which was very nice, with a large jacuzzi bath, although no separate living room. The staff at this hotel are very courteous, professional, and friendly. The gym, pool, and sauna are also very nice. Executive lounge had decent breakfast and happy hour, not too much in terms of afternoon snacks. Location is the best part, right in central Seoul/Myongdong, walking distance to shopping, business offices, and tourist sites. Would happily stay again here, especially using points. Thanks to the Westin Chosun staff for a wonderful stay!
September 8, 2012
Rated 2 out of 5 by AP1004 Disappointing check in
Just checked into the hotel today. I'm a platinum member, and all I requested was a double bed. Upon check in, around 4:00 pm, Shawn at the front desk informs me that there are no double beds available. Platinum members, I thought, got consideration on their requests. I didn't even expect an upgrade, just a simple double bed...like I specifically requested when booking my stay. I have my two kids with me, and wanted just a weekend getaway. Very disappointing. They squeezed in a twin bed into our room. It's so crowded, and the weekend getaway is ruined.
I think this hotel could care less about the SPG membership.
June 29, 2013
Rated 5 out of 5 by Freqmgr Great stay
I've been staying at the Chosun since the late 1990s and I 've seen the hotel update and evolve. The service on this most recent stay, and the one prior with the great upgrade, was the finest ever. Keep up the good work.
April 17, 2014
Rated 1 out of 5 by adynata Chronic mishandling of reservations
While the hotel is centrally located and generally clean, the Westin Chosun reservation and front desk staff are completely incompetent in handling guest reservations. This is not the first time they have mislaid my reservation (not something one wants to hear after getting off a long international flight), but they have no idea as to reassure or assuage customers. Instead, they have raw trainees handling these situations. There is a reason why many foreign companies do not use this hotel and now I understand why.
February 25, 2014
Rated 4 out of 5 by planetshakers Well located
First, the Pros - staff was excellent in general, everyone has a good command of english, and very helpful. Location cannot be beat, able to walk to Myeongdong for shopping in less than 10 mins and near to other cultural attractions as well.
Room was small and as I was travelling with an infant, a crib was provided ( but no infant amenities ).
A bonus was that I was there on 5th May Children's Day in Korea and Gymboree was hang an OPEN house there, so my son had a great time there.
SPG recognition for GOLD met the minimal expectation, I chose amenity for bonus points. No upgrade given ( and I was not really expecting much ) but they gave us a high floor - 17th. Got 3 mandarin oranges for fruits in room.
May 8, 2012
Rated 4 out of 5 by H201X This hotel has its own SPG Ambassador Staffs
My home away from home in Seoul, Korea, has been this properties for years by now.
Although this visit was quite sometime since my last visit to Seoul, everyone at the hotel made me feel as if I hadn't been gone any seconds .......
A moment I came out from the gate, I was greeted by a chauffeur at the Gimpo airport, and 45 smooth-ride minutes later, I was greeted by a SPG Ambassador staff with her beautiful smile. She took me to my room straight up, and checked me in at my own room ..........
While you stay there, you could waste no time ..... so enjoy people, culture and everything else ........ If you are in Seoul, Korea, for any reasons, and wish to maximize the experiences, Westin in the place to stay !!!
June 27, 2012
Rated 4 out of 5 by mkakhor Good location; friendly service
Appreciate the friendly service. Stayed at a Club Room. Breakfast at the lounge was good, though a notch below what Lotte Hotel (next door neighbour) provided in terms of the food variety, presentation and quality. Good location. Easily access to the subway a big plus point. Good at the Ninth Gate Grill is good but pricey. Service at the restaurant is excellent.
March 22, 2014