Rated 4 out of 5 by REM117 Beautiful views
The only feature I thought could be improved is the fitness area. I look for hotels that have better equipped and larger areas than this one.
June 12, 2014
Rated 5 out of 5 by Chansome Better than the Four Seasons
I stayed at both the Vancouver Four Seasons, the Metropolitan and Westin. The winner, by far, was the Westin Bayshore.
Every single staff member was consistently friendly and helpful, as well as accommodating to my specific needs since I brought my wife and kids (courtesy strollers, umbrellas, replacement new exercise shoes for only $5.25).
The extra "green" touch was fantastic - no cleaning service needed? They'll give you a $5 starbucks card per night. SPG member perks were also no hassle whatsoever.
Only complaint, if you want to call it that, the breakfast options are ridiculously overpriced, as well as the $15/day in-room wi-fi PER DEVICE - silly fee when most resorts do it for free.
We will most certainly be back!
July 24, 2012
Rated 4 out of 5 by SPGA a lovely setting
I have stayed at this hotel a number of times over the years but never written a review. I chose to do this in part because the routine email from the hotel after leaving included the name and contact information for the hotel's General Manager. Such openess sparked this emai. The hotel has a special location along Burrard Inlet so one can watch rowers, seaplanes, birds, people on the seawall, the mountains, etc from a north facing room. Just lovely. The rooms are always very clean, well decorated with lovely beds.
It is a short walk from the hotel to Stanley Park, the Convention Centre or the Robson-Denman areas.
A lovely hotel.
February 4, 2013
Rated 4 out of 5 by victoria66 convention 2014
Nice place to stay, walking distance to the main attraction in downtown Vancouver, close to shopping at Robson St. , close to many restaurants a lot to choose from.
Will come to that place again.
June 8, 2014
Rated 4 out of 5 by JLGNW Bad Experience at Check in
The check in at this hotel was terrible. The line was long and there was a loud dog barking most of the time. The process was painfully slow for 9PM on a Friday night, despite having three attendants helping at check in. One person appeared to be completing his shift and just shut down and left. There was very little acknowledgment of the problem and no attempt at any recovery. Sad. Generally this is a great location. Love the spa and the facility in general. I will return because of frequent travels to Vancouver.
May 28, 2014
Rated 1 out of 5 by Mycomment Over Priced
I made a terrible mistake staying at this hotel. It is extremely over priced. The nightly rate is 3-4Star but the hotel is very bland and very, very average. There are much better hotels in the area that are equally nice and better value.
August 14, 2013
Rated 5 out of 5 by SPGlovinit Excellent overall
Staff were very welcoming and pleasant. The hotel was well kept and maintained. I attended a conference at the hotel during my stay and the conference was well staffed, lunches and snack breaks were well run and the food was very good.
The only suggestion I have is to improve the work out room. It was a bit too small and the weight training options were limited.
Overall, the Weston Bay Shore was an excellent venue for the conference and my stay.
April 29, 2014
Rated 4 out of 5 by Chuck13 Vancouver
Good location for sightseeing in Vancouver. Accomodations were good as usual.
June 4, 2014
Rated 5 out of 5 by Jasonbehr Westin Bayshore
This is a jewel in the heart of Vancouver, excellent service and compfortable beds and rooms. So close to great shops and art galleries. And the entrance to Stanley park. Oh and the views are spectacular.
May 5, 2014
Rated 5 out of 5 by Jackson13 Fantistic Views and Location
My wife and I spent two nights here after disembarking from an Alaska cruise, and what a great choice! We arrived at the hotel quite early and the front desk staff worked with us to find an available room. We did have to wait a bit, but we were fortunate enough to be accommodated well before the normal check in time, which was much appreciated.
The views of the harbor, mountains and Stanley Park are amazing, and the ability to enjoy them from the balcony was a treat. We could have spent all day just watching the activity in the harbor. The concierge was very helpful when we did venture out to tour the city and had some great recommendations. The proximity to Stanley Park is a plus and there are many water front restaurants, harbor cruises, etc. right outside the hotel.
As far as facilities at the hotel, the restaurant is fine (while a bit pricey as is true at most hotels), the health club is good and the outdoor pool is excellent. The rooms are very nice and the beds are very comfortable. My only complaint would be that the wireless signal in our room appeared to be very weak resulting in frequent dropped connections.
Overall, this is an excellent property that I would definitely visit again and recommend to others.
July 9, 2012
Rated 4 out of 5 by Twentyohone My recent stay.
The convention facilities were perfect for a group our size. The restaurant prices were high for this area. The food quality was good in the restaurant. The service at the seawall restaurant was extremely slow.
June 1, 2014
Rated 4 out of 5 by Poolah Great Service
Everyone at this hotel went above and beyond to create excellent customer service. I can't remember her name but I think it began with an A .. she was a concierge and went above and beyond helping me to change my flight. Also Frank a banquet server was phenomonal. We are in the service industry and i went as far as asking him to move to Ontario as he was that good. Rosie who cleaned my room was excellent as
May 26, 2014
Rated 5 out of 5 by GA1979 More comfort
We stayed in room 1291 and we felt there should have been two chairs in our room with an ottoman/footstool. Our friends stayed in room 1289 and they had the two chairs and the footstool in theirs. We thought the desk was way to big in our room and took up extra space. The bed was heavenly though!!
May 28, 2014
Rated 5 out of 5 by Jason66 Great Hotel, Great Location and even better service
I came to the hotel for business but extended my stay for a family vacation. Heather the front desk Manager was outstanding. I was disconnected when requesting my upgrade. She called me back and took care of everything. Whom ever is the GM you are lucky to have someone who takes care of there platinum guests the way heather helped my family. I have stayed at other Westin's and do not get the platinum service.
Thanks again for making our stay!
April 2, 2013
Rated 1 out of 5 by Gman13 Worst Hotel Stay
When I checked in the Westin Bayshore, Vancouver, I was to that the only room available was a one with a sofa bed (seriously?). That was the most uncomfortable bed I have ever slept in. I didn't get a good night of sleep and because of that my days were not as productive.
When I request a room and get a confirmation of booking I expect to get a room with a bed, Nit a sofa bed.
I don't think I'll be staying at a Westin again.
May 22, 2013
Rated 1 out of 5 by Dawn64 Worst experience in a hotel
My husband and I booked a room at the Bayshore Hotel in Vancouver on Valentine's Day weekend. We stayed on the Sat. Night instead of purchasing the Valentine's getaway pkg. The weather that night was cold and damp. I was looking forward to a nice hot bath, but was told that only suites and rooms with double beds had baths. We wanted to sleep together so we had a room with a king bed.The next morning we were awakened to the loud music and sliding doors of the guests above our room. The only high point was the brunch we were served the next day. We will never stay in this location again. I do not recommend this location to anyone who wants to enjoy a hot bath or a quiet stay in their room.
February 20, 2014
Rated 5 out of 5 by gb14 Great views
We were able to open our patio doors to the wonderful outdoors and enjoy the harbor activity.
May 26, 2014
Rated 5 out of 5 by Briangoestraveling Stunning!
My wife and I stayed 2 nights at the Bayshore as we were celebrating an anniversary. We couldn't have been more pleased with the incredible room we had, with views of the harbour, city and mountains...truly amazing!
May 13, 2013
Rated 4 out of 5 by Simpsjim Noise
Everything great until 6:30 AM Sat. A large noisy group of people had gathered outside at ground level. The disturbance lasted about 3 hours. Hotel staff said they were making a video and they (staff) couldn't do anything about it because it was not on hotel property. It seems some government office issued a permit for the production but had NO consideration for hotel guests.
May 19, 2014
Rated 5 out of 5 by JMK3 Great location and great views from Tower Rooms
Excellent location. Upgraded to a nice suite in the tower building. Beautiful view. Great location near Stanley Park and Canada Center. Many good places to eat nearby!
Didn't use many of the other hotel facilities.
Very friendly staff.
Left an item in the room. Didn't realize for a week. Called hotel, they had it. Was confused as to why they didn't proactively call me. Was told that was a corporate policy due to privacy issues. Not sure I agree with that, but that's not the hotels fault, but an SPG issue!
Looking forward to figuring out another reason to goto Vancouver and stay here again!
August 19, 2012
Rated 3 out of 5 by pippa42 Food
We were disappointed with the quality of Beef we had at our convention....it was tough and the knives didn't help. Also we had cold breakfasts even though we arrived early.
May 19, 2014
Rated 5 out of 5 by PECJ Make a Green Choice
Well done, at last the hotel industry is telling the truth - not having your room "serviced" saves the holel running costs. For years hotel chains have been trying to convince us that its all for an environmental cause - whereas in reality I don't believe that has been the driver. For example, if making an "eco" choice cost the hotel money, would this actually get done - I think not. Therefore it was refreshing for this Westin hotel to acknowledge that there is a financial benefit and share some of that saving benefit with the customer/guest. Rewrds for "green choice" was well thought out, appropriate and greatly appreciated. Good work. Just need to get rid of those Halogen heaters in the lobby that happen to produce some light.
November 5, 2013
Rated 3 out of 5 by kjd2014 First ever disappointing stay at Westin Bayshore
I have stayed at the Bayshore many times over several decades. I love the location and hotel and have seen it through several changes and renovations. I know it is not the newest or most posh hotel in Vancouver by a long shot but it has special appeal nonetheless. My recent brief stay was disappointing for the lack of service and I will provide 3 specific examples. First, on the evening of May 3, I attempted to call to order room service dining at about 10 PM. I called 3 times over a 15 minute period and each time there was no answer after several rings and a generic message inviting me to leave a message. Second, also on the evening of May 3, I left the hotel to walk to a nearby restaurant (since I was not able to reach anyone to order room service). When I came to the hotel main door, I looked for a staff member so that I could ask to borrow and umbrella, since it was raining. All I could see was one staff member at the reception desk serving one customer with a couple of other people in line. There was no one at the front door and no one at the concierge desk. So I was unable to borrow an umbrella. Third, during the day on May 4, I asked a staff member standing near the concierge desk where the business centre was. She waved her hand pointing in the general direction of one hallway and said "down there". Unfortunately this direction was vague and imprecise and did not help me to find the business centre. So, each of these instances was small, but in sum led to me being disappointed with my stay at the Bayshore for the first time ever and I will certainly be wary of returning.
May 19, 2014
Rated 5 out of 5 by vssachoices feedback from my stay
during my 4 days and 3 nights stay in your hotel, it was marvellous experience.Fabulous hotel,extremely comfortable bed, great views from my room.Front desk staffs were friendly and accommodating. One set back is the housekeeping service. Since I believe in "green choice", it was only the 3rd day I request tidying up the room..On return to my room in the afternoon, I notice my patio door was still opened, there were food crumbs on the chair, the iron and iron board and hair blower had not put back in their original place with cords still dangling.The labels for complimentary water bottles were not attached to the bottles. It appears the housekeeper mainly tidy my beds,refills supply and empty garbage.That is not my expectation from such a well known hotel. Overall, I highly recommend this hotel to my friends. It is Grand.
June 25, 2012
Rated 5 out of 5 by Fabio A home away from home
My wife and I, both frequent travellers (we are currently Platinum SPG members), we stayed three times at the Westin Bayshore between March 22 and April 6. In fact we used the hotel as a basis for our tours to the Rockies, to Vancouver island and to Seattle. The staff was extremely helpful and helped us in many ways from practical issues such as various laundry washes to buying tickets for a Davis Cup match played in Vancouver (thanks again Emily). We also enjoyed very much the food served in the hotel lounge.
We had rooms in the tower with spectacular views of the harbour. The rooms had everything we needed. The only improvement I would recommend, on the occasion of the next refurbishing, is the addition of a hand-held shower. If there is no tub, a fixed shower is really not enough.
We sincerely hope we will be back soon.
April 17, 2013
Rated 5 out of 5 by MissyJo Above and Beyond Service!
The hotel went above and beyond all exepectations when we stayed here. The stay was in celebration of the end of radiation for my aunt's breast cancer. I had notified the agent at booking that this was a special occasion. The room was upgraded to a corner suite with views on all sides and a lovely fruit basket was there upon arrival. My family was treated like royality. We will forever be thankful for the service and generosity of the hotel and staff.
January 3, 2012
Rated 4 out of 5 by Marty46 Good and bad
As usual the hotel was wonderfully welcoming and any request to any of the staff was willingly accommodated and efficiently performed. What really spoiled it for me was the winter closure of the bar, presumably for reasons of (false) economy, and the cancelling of the shuttle bus (same reasons?). These decisions, presumably made by accountants as opposed to hoteliers, are regrettable (I'm weighing my words so as not to sound offensive....!)
December 3, 2012
Rated 5 out of 5 by Fellapaul Fantastic Location
We stayed at the Westin Bayside on our recent holiday & absolutely loved it. It was our 1st stop on a six week holiday & got us off too a great start....we couldn't fault the place,great location....in a wonderful City.the whole experience had a great vibe, would stay again in a heartbeat & highly recommend others to do so....was well priced for what you got & we upgraded our room for small charge,well worth it....
October 16, 2013
Rated 1 out of 5 by Linda728 Unpreferred Guest
I have stayed in over 20 different hotels this year alone and have never been a dissapointed as I was with this property. I booked a jr suite room with balcony at a hefty price only to receive the worst room with only a roof top and air conditioning units to view. After seeing the room I went right back to the front desk to let them know how disappointing this room was. I was told it was all they had available. REALLY? I let them know I would find another place to stay only to be told the manager would then speak to me. The manager then tried to upsell me into a suite at $130 more per night! The suite was entirely too big for one person and was not worth the extra expense. I ended up staying in the rooftop air conditioning view room but will ensure this will be my last stay at any Starwood hotel again. I never expect to get something for nothing but I do expect to get what I pay for.
September 30, 2013
Rated 4 out of 5 by pguru One of the better hotels in Vancouver
Let me tell you first what my family liked- Breakfast, especially the pastries, service at CURRENTS, the breakfast place, the indoor pool, (cozy and warm) and the proximity to STANLEY PARK. Also the view of the marina. Valet parking staff, excellent.
What I did not like- Check in staff was average, the priority desk for SPG elite members is not really what it says. We were initially upgraded to a Junior Suite in the main building on level 2, STAY AWAY. you are better off with the TOWER rooms. Rooms are on the smaller side.
April 22, 2014