Rated 4 out of 5 by Nutch Corner Room
Although our corner room was nice, I don't see why it cost more than a regular "view" room. Our view room last year was larger, had a tub and a shower and a better view than the corner room we just stayed in. Also the floor wasn't very clean -- bathroom floor clearly hadn't been moped after the last visitor and the rug had big stains.
July 22, 2014
Rated 5 out of 5 by Rjw123 Comfortable hotel in a great location
Great hotel in a wonderful city
July 22, 2014
Rated 3 out of 5 by Jessica76 Food needs improvement
This was my first stay at the Westin Portland (I travel to Portland frequently for business) and I'd probably avoid it in the future. The doors were a bit noisy in the night and the fitness room was small. But the room service food is the worst I have had in recent years.
July 18, 2014
Rated 4 out of 5 by Genebean golf getaway
We goofed at a course about an hour away but the west in is in the heart of the city. Great location to walk to restaurants, shopping and parks. The hotel is very nice with great staff. It is always busy so spy upgrades are never available. The rooms are in good condition but cleaning could be a bit better. Overall a very good place to stay.
July 17, 2014
Rated 4 out of 5 by JustineKalamazoo Love Westin brand
I always enjoy staying at Westin's. The lotion is my most favorite thing.
July 17, 2014
Rated 5 out of 5 by FSG1529 Portland Westin is the best !
Overall experience was beyond expectations! Entire staff, from front desk to valet to housekeeping, was genuinely helpful, knowledgeable, and pleasant.
Accomodations and size of hotel enable it to have the flavor of a boutique residence with larger hotel resources. Fabulous location for proximity to local restaurants, cafes,
art galleries, theaters and shopping.
Would definitely recommend to friends and colleagues.
July 11, 2014
Rated 5 out of 5 by Ereed1970 The perfect spot for visitors
The Westin Portland is perfectly located in downtown Portland. We are foodies and the front desk staff provided amazing restaurant recommendations. Very quiet, clean and a lovely bar/lounge. Easy access from airport on the MAX. You won't need a car.
July 8, 2014
Rated 5 out of 5 by JessicaAnneA Awesome staff, excellent location!
Only positive things to say about our romantic weekend getaway here! Will definitely be back!
July 7, 2014
Rated 4 out of 5 by JEZL Very convenient location
The hotel is in walking distance from everywhere we are going, super convenient. The room are comfortable and fortunately we were between the supply room and ice room so we did not hear much noise as others may claim. But the door/wall was thin as in the morning we can hear the cleaning lady comes and goes. Overall, it was a pleasant stay. The bedroom in King Deluxe was pretty spacious which was a plus!
July 1, 2014
Rated 5 out of 5 by W2dfw Beautiful Portland
Great hotel in a great location with great service. Very enjoyable.
June 30, 2014
Rated 5 out of 5 by EchoMD Wonderful Hotel
My husband, son and I had a great stay at this wonderful downtown Portland hotel, which was near everything. Would stay there again in a heartbeat. Thanks for a great experience that exceeded our expectations.
June 28, 2014
Rated 5 out of 5 by mlavove In Room Services
I always enjoy my stays at your Hotel. In truth, I have two reasons that I am a devotee of Westin Downtown Portland:
1) Your Heavenly Beds (and they are!)
2) Your seperate shower stalls with the rain water shower heads.
I have two pieces of feedback from my most recent stay:
1) There was no in room coffee supplies; no cups, no coffee. That made for a not-so-quality morning
2) If you were to remove your water flow restriction for the shower, then it would be pure heaven.
June 25, 2014
Rated 4 out of 5 by Health1 Stay
Stay was nice and the staff was friendly
June 23, 2014
Rated 5 out of 5 by Jorge65 This hotel has great location
The hotel is close to everything downtown and it's a good meeting place.
June 18, 2014
Rated 5 out of 5 by Dale66 Great Place
Enjoyed the stay. Great location
June 12, 2014
Rated 5 out of 5 by physiciantraveler48 Another Excellent Stay
I recently discovered this new SPG property in Portland, ME and was excited to have an option for Portland, ME within the SPG family - first time in 7 years! The hotel is quite beautiful, with some charm from the bones of the original property dating from 1927, with really lovely and completely renovated and modern Westin rooms and interior space. I stay in SPG properties around the country and this is one of the nicest hotels I have stayed at in many years. The staff are all young and professional, clearly well trained. The room was super clean, modern, and comfortable. The restaurant had excellent lobster rolls and is clearly looking to compete with the excellent food scene in Portland. I enjoyed my 3 stays in March and April (for business) so much, I just booked a summer weekend for my family. This property is a welcome addition to the SPG family and it is great to now have an option of a modern, beautiful and unique Westin in Portland.
May 11, 2014
Rated 4 out of 5 by Paul9 excellent could be better with little things
overall we love this hotel and with our favorite room now our downtown favorite. but little oversights need improving: mixed up the newspapers virtually every day; housekeeping came when we asked them not to, interrupting a rest; room service left off napkin/setting giving us only one when I ordered for two; a couple of other little things.
May 7, 2014
Rated 5 out of 5 by George47 Great location
We were in room number 1812 ,great views all round. Breakfast was excellent and very affordable. Happy hour was good,again food and drinks affordable with great service.
Great location right in the centre of city with great public transport link. Would recommend this hotel.
May 5, 2014
Rated 2 out of 5 by Uhla Better places close by
Very spendy even for downtown Portland. We will be in town again this weekend & will stay at a classier hotel, in a suite, with breakfast & parking included & free wi-fi for less than the cost of only a room here! It is so irritating not to have free wi-fi.
April 30, 2014
Rated 4 out of 5 by Kokpaise Great Location
We were only in Portland for a weekend, this Westin is a great location! In the middle of downtown. I would definitely stay here again, hopefully when we have more time to explore the city.
April 29, 2014
Rated 4 out of 5 by ArmsGrad Stay
A nice place to stay for business and downtown location.
April 29, 2014
Rated 3 out of 5 by Jt1318 Over priced
The bed was very uncomfortable and I felt the price was way to much
April 26, 2014
Rated 5 out of 5 by BLARGE charge for internet
I am a SPG member, Gold status, and after getting home and viewing my bill that was emailed to me, I had charges for internet usage I incurred while using my I-pad in the room. After calling the hotel I was told the free Wi-Fi is for Platinum members only. First time at any SPG hotel I've gotten this. in today's world, using the internet happens all the time, and was surprised, especially for SPG members. I "assumed" a simple phone call would reverse the charges, but I was wrong. I will definitely look at other hotels when I go back to Portland. Hey $39 dollars is not a lot, but I guess too much for the hotel to reverse the charges and keep a customer??
April 21, 2014
Rated 5 out of 5 by ChrisM Great Stay
I've stayed here a couple of times now and this hotel is great. It's very clean the decor is nice and the staff is very friendly and accommodating. The location is convenient to everything too. Nicholas at the front desk went out of his way to make our stay more enjoyable on our last visit.
April 15, 2014
Rated 5 out of 5 by Jojo62 Great stay
Central location that felt safe and makes it easy to walk anywhere in the city. Gracious staff, great workout room and nice amenities.
April 12, 2014
Rated 5 out of 5 by squeeky Portland retreat
We loved this hotel!! Great location in the city and the quietest hotel I have ever stayed in. Nice bath and shower, linens were fabulous a along with the amenities for hair and soaps.
Would definitely stay here again!!! 5 Star
April 9, 2014
Rated 5 out of 5 by Getaway2014 Excellent accommodations, excellent service.
The staff at the Portland Westin were extremely accommodating, friendly and professional. As a gold SPG member we were offered a complementary room upgrade, wireless and a couple of drinks in the their lounge, all without even asking. What a great way to take care of their regular guests. The guest room was also clean, comfortable and extremely relaxing.
If you want to relax even more, and your a guy, visit Marty at The Art of Shaving for a royal shave and haircut. It is located on the back side of the same block as the Westin. Just a 3 minute walk, you will find it hard not to doze-off while reclined under a hot towel and listening to jazz.
March 22, 2014
Rated 5 out of 5 by NCtravelerJD Come for Service, stay because the genuinely care
Staying for work or for fun is irrelevant. Staying here is the critical decision. The genuine commitment to service will make your stay special. From the restaurant to the room service, the front desk or the bell stand - to a person, each one; they take heartfelt pride in service. It is not simply a job they must perform.
March 21, 2014
Rated 3 out of 5 by Kase The hotel is nice and clean.
The hotel is well maintained and the staff is friendly. However, I requested a quiet room and was told at check-in that I was placed on the"quiet" side of the hotel.
Each and every morning of my 3-night stay my wife and I were woken-up at 5:15 AM to the very loud noise of a truck dumping glass products at the street level. And, during the day you could here a bell ring of what I am guessing is a parking garage warning system.
If this is the "quiet" side I'd hate to see what the loud side is like.
March 19, 2014
Rated 3 out of 5 by Jimmies777 Staff Needs Help
Overall the hotel was great, but the staff needs to realize that having the "Transients" come off the street and sit with your customers in the bar/restaurants is very disruptive. In one case the staff asked me if I was being bothered, leaving it to me to have this person be kicked out. The staff needs to catch this before it happens and not allow this type of stuff to occur.
March 13, 2014