Rated 4 out of 5 by 107
reviewers.
Rated 5 out of 5 by coco IDEAL
Situation idéale, chambre avec vue sur la montagne et piscine, love seat excellent ! comfort parfait, chambre tres silencieuse, service Eco reward tres bien pensé... a refaire sans hesitation ! service ski sur place parfait
24 mars 2013
Rated 5 out of 5 by Jean57 Great Skiing
What a beautiful hotel. Rooms are comfortable, quiet, well apportioned. Look forward to a return visit.
22 mars 2013
Rated 5 out of 5 by NYYanks527 So Glad I Stayed Here!
I read a lot of the reviews for this property, as I do most of the time. I was concerned with some of the other Platinum member comments. All I can say is, don't believe it. This property is a gem. From the service and rooms, to the location and features.
This was a family vacation with my wife and 5 year old daughter. We received an upgrade to a one bedroom suite, despite what you may read from others. We also were given complimentary continental breakfast for two, each day of the stay as a Platinum level benefit.
The property has everything you would want or will need. We utilized both of the oversized jacuzzis, the kids club, ski rental and valet, the restaurant and bar. The hotel puts out complimentary champagne and hot chocolate each evening, which is very nice. They also offer shuttle service around the village and to other area dining and entertainment locations. All wonderful value added services.
Speaking of service- it's fabulous! From the ski valet, Kevin; to the bellman/driver, Kyle; to Brandon at check-in; and most importantly, the hotel's GM, Brent- this is a well run and fantastic Starwood property. We are over-joyed with how well our trip went. Thank you to the entire Westin Monache Team! We look forward to a return visit this Spring.
12 janvier 2013
Rated 5 out of 5 by Dk98 Great hotel for families
Beautiful location, gorgeous property, great for families!!! Very cozy suites with fully equipped kitchenette, ideal for a ski vacation.
The restaurant, Whitebark, is amazing.
Would recommend adding a full spa with treatment rooms, steam and sauna, as well as yoga/Pilates classes. It would be a great option for non-skiers. In previous years there were activities for kids (cookie decorating, s'mores...) Please bring those back! Great experience overall!
27 décembre 2012
Rated 5 out of 5 by Cbrachael Outstanding in every way
Phenomenal property... Great for our teenagers and us adults. Close to everything that the Monache might not have.. Which is very little. The staff was great even though it was very busy and snowy!! Will make it our new go to place in Mammoth❤
24 décembre 2012
Rated 5 out of 5 by zhuzha Thoughtful and warm enviroment
Great hotel! - everything is so well thought, convenient location.
The stuff is helpful and kind.
Enjoyed the hot tub, the pool, the puffy robes.
The highlight - "ski valet"! They take your skis & boot to the gondola, so you just walk 75 steps down to the gondola and there they are!
Thank you! It has been a great experience!
21 décembre 2012
Rated 5 out of 5 by ErinR Exceptional guest service
We truly enjoyed our stay at the Westin Monache Resort. The location, guest service, and ammenities could not have been better. Every hotel staff member was friendly and extremely accommodating, from valet, to the front desk, to housekeeping. It's great that they not only accept but cater to dogs; we loved being able to bring our small dog along with us. They even provide dog bowls and a Heavenly Dog Bed, which she LOVED. We were in Mammoth for the weekend and were worried about getting a late check out for Sunday based on other reviews, since we wanted to snowboard and would not have anywhere to keep our dog. The hotel provided us with a list of recommended dog sitters in the area upon our arrival, and also checked capacity levels and obtained a late check out for us the night before our check out day, rather than making us wait until Sunday morning. The service and dog accommodation made our stay wonderful. The fact that it is steps to the Village Gondola didn't hurt either. I would recommend this hotel to everyone, particularly those wanting to bring their dogs along.
20 décembre 2012
Rated 5 out of 5 by Richard1958 Winter Wonderland
The resort is fantastic. The staff go out of their way to make everything pleasant.
The rooms are spacious and comfortable.
The property is adjacent to the village so one can walk there without any problem.
The Gondola is adjacent to the property so you can get up to the mountain without driving your car.
18 décembre 2012