Sunset Key Guest Cottages, A Westin Resort

  • 245 Front Street
  • Key West,
  • Flórida
  • 33040
  • Estados Unidos
  • Mapa

Quartos e tarifas

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Crianças por quarto

Esta informação nos permite identificar os quartos que acomodarão melhor o seu grupo e nos preparar para sua chegada.

Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama dobrável e/ou pessoa extra.

Age Requirement Policy

Guests must be 25 years of age to check-in and provide proper government-issued photo identification. We request that minors be accompanied by an adult.

Rated 4.1 out of 5 by 53 reviewers.
Rated 5 out of 5 by Absoluty wonderful We enjoyed Sunset Key with our family. It gave us time to relax and get some quality time. What a wonderful hotel. Every aspect was fantastic. July 21, 2014
Rated 5 out of 5 by Resort Service and Accommodations We were celebrating one of our family members' birthday. Were upgraded to larger accommodation. It was outstanding. Excellent service. Thoroughly enjoyed our stay. July 14, 2014
Rated 4 out of 5 by Good Stay at Sunset Key My wife and I stayed at Sunset Key the week of July 13th. This was our second stay at this resort and like the last we really enjoyed it. The restaurant onsite Latitudes has excellent service and food. The only hiccup with our stay was the first evening when there was a blackout. When we got back to the Island after dinner on Duval we were unable to get into our room as there was no electricity. After sitting in the lobby for over an hour I asked for some ice water which I was told they did not have. There were not enough seats in the lobby so we asked if we could sit in the bar but was told we could not since it was closed. The night manager eventually showed at 12:30 am with keys and got us into our rooms. Along with no AC our room was in the 90s and the fact that they were working on a cable just outside our bedroom door made it very difficult to sleep. I always carry a flashlight with me when I travel and thankfully I do, since we were all told the resort did not have any to lend us. The Resort needs to have some sort on contingency plan when something like this happens. Also there was no mention of any sort of compensation for the inconvenience. Overall we had a good stay at Sunset Key. July 21, 2014
Rated 3 out of 5 by A Definite Disappointment My friend and I booked 2 nights at the Sunset Key Cottages, instead of the Westin, thinking that the rather large jump in price would be worth it. Not so. Overall, the resort it really beautiful, although the beach is a little small. The amenities on the island are nice, but we were kind of surprised that the pool bar closes at 6pm. Don't they know that a lot of people like to swim and have a drink at night? My real issue with the resort is this: I have been SPG Platinum for 11 years now, and in that 11 years, have never encountered a property that did not give SOME sort of upgrade for free. My friend arrived a few hours before me and when he checked in, we were assigned a 2 bedroom cottage (what we had booked) with a garden view. Well, the view left a lot to be desired, so he inquired if we could be moved to a cottage with a better view. He was told yes, but the fee to upgrade would be $300/night. He agreed. I didn't know about this until after we had checked out and saw the bill. I contacted the SPG Platinum Concierge who was also a bit surprised and she contacted the hotel on my behalf... And was told that the Sunset Key Cottages, while a Westin property, has limited participation in the SPG program and does not offer any complimentary upgrades for platinum members. While I was certainly not expecting an upgrade from a 2 bedroom to 3 bedroom cottage or something like this.... but $300 to upgrade the VIEW? It was the exact same room type, just on the beach instead of in the "garden". That seems rather excessive, especially considering that the hotel was not nearly at capacity. I have stayed at other resort properties that have limited SPG participation, but they ALWAYS upgrade my room and/or offer some local gift, a bottle of wine, something... Anything.... What is the purpose of having a platinum level if there are really no benefits at the top tiered properties? Internet Access? Nope, it's included in the $100 per night resort fee. Free Parking? Nope, $22/night valet fee. So what are the benefits? 500 extra starpoints... Which to say the least is very disappointing. While we had a very nice stay, the staff was overall pretty friendly, and we had a good time... upon seeing the final bill, I would not recommend this resort as it just isn't a good value for the money spent. If you're platinum and planning on staying here, don't count on being recognized for your loyalty... it's not going to happen. September 8, 2014
Rated 4 out of 5 by Good Stay at Sunset Key My wife and I stayed at Sunset Key the week of July 13th. This was our second stay at this resort and like the last we really enjoyed it. The restaurant onsite Latitudes has excellent service and food. The only hiccup with our stay was the first evening when there was a blackout. When we got back to the Island after dinner on Duval we were unable to get into our room as there was no electricity. After sitting in the lobby for over an hour I asked for some ice water which I was told they did not have. There were not enough seats in the lobby so we asked if we could sit in the bar but was told we could not since it was closed. The night manager eventually showed up with some keys at 12:30 am with keys and got us into our rooms. Along with no AC so our room was in the 90s and the fact that they were working on a cable just outside our bedroom door made it very difficult to sleep. I always carry a flashlight with me when I travel and thankfully I do, since we were all told the resort did not have any to lend us. Resort needs to have some sort on contingency plan when something like this happens. Also there was no mention of any sort of compensation for the Inconvenience. I will say some of the guest got out of control with the manager which we feel was inappropriate. July 21, 2014
Rated 5 out of 5 by Fantastic paradise This was our third time back and Sunset Key never disappoints. The facilities are outstanding, the staff is always friendly and helpful. Can't wait to go back! October 12, 2012
Rated 5 out of 5 by Paradise Discovered....no passport needed! We were upgraded to the Sunset Key Guest Cottages. The facility exceeded our expectations and has raised our standards for future vacations. Service was excellent and entire staff was pleasant and professional. We highly recommend the Sunset Key Guest Cottages to our family and friends. Thank you! October 2, 2012
Rated 1 out of 5 by Night Mare on Sunset My credit card was charged over $7000.00 for a three night stay special that should have been $973.00. I am not even the person on the reservation reciept, so I paid for someone else's accomodations. Check-in and out was a total disaster........Buyer Beware. November 13, 2012
Rated 5 out of 5 by Great Stay The staff was very kind and responded very quickly to all requests. The cottages were clean and very welcoming and made us feel at home. We will definitely be back! August 19, 2014
Rated 5 out of 5 by Wonderful Experience My family and I arrived at Sunset Key and quickly fell in love. The views, the helpful staff and the food at Latitudes led to a great experience. A Special Thank You to the Concierge Staff for all their assistance and great ideas. July 14, 2014
Rated 4 out of 5 by Great private island - very cozy and beachy This property is a beach cottage resort that feels very secluded and private, but is within a short ferry ride of all the hustle and bustle of Key West. It is the perfect combination for a tropical get away. June 24, 2014
Rated 5 out of 5 by Beautiful property This property was well maintained, clean, quiet and beautiful. Beach was appropriate size for location and service staff very attentive. Restaurant was excellent, both food and service staff. June 29, 2014
Rated 5 out of 5 by Sunset key perfection The Westin Sunset Key is a little slice of heaven! Beautifully landscaped and so clean! We loved our cottage "Sunlion" and enjoyed spending time at the beach and the pool. June 23, 2014
Rated 5 out of 5 by Outstanding Everything about this resort is outstanding. July 28, 2014
Rated 4 out of 5 by Great Place to Rest Eventhough the weather was not good, the pool was great, the walk on the small beach was nurishing and really enjoyed the the time there November 5, 2012
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