Rated 5 out of 5 by Minn Excellent service
The hotel staffs met my needs and they speak very good English. They were very friendly too. The concierge staffs were very informative and helpful. I managed to book a tour instantly and settled my plane boarding passes. A big thank you to all the staffs for their excellent services and making a memorable stay for me!
January 20, 2013
Rated 5 out of 5 by HawaiiSamurai Top Notch
This is one of the best business hotel properties that I have ever stayed at outside of Switzerland. The staff was tremendous, the pool/spa well maintained, and the Platinum Lounge beyond expectation. I would stay here without reservation even if the location is not as convenient as other Starwood properties in town.
March 24, 2012
Rated 3 out of 5 by atmnet Modern decor, remote location, service
Modern hotel located remotely from the city centre. Hotel primarily caters to large traveller groups not for solo business travellers or families. Hence SPG recognition was mediocore bascially 2 bottles of water and no room upgrade and offering same category room with view of the construction site of nearby hotel.
June 2, 2013
Rated 5 out of 5 by mikeylun55 excellent hotel
one of the best westin hotels that i have stayed at in quite a long time the staff and service impeccable Only complaint steam room broken for 1 week. One of the main reasons I stayed at the Westin Grand was to utilize the steam after a work out One week seems to be a very long time for repairs
February 8, 2013
Rated 5 out of 5 by MM14 Great Location, Great Staff
The staff was very friendly and proactive in making my trip special. They were great on every level. The location of the hotel is central and easy to access public transportation like the UBahn or Tram.
I highly recommend this hotel to anyone traveling to Munich for business or pleasure.
November 26, 2012
Rated 5 out of 5 by Giuli2013 Great everything!
The best bed I've ever slept on! The people who works there they are all very nice, friendly, helpful and very gentil! The place is great, close to the metro, besides a very good commercial centre and the food is delicious, really delicious - and not expensive at all!
May 6, 2013
Rated 5 out of 5 Another Great Stay...
The latest stay at this hotel was great after another great stay earlier in 2012 and the team at Westin Grand made us feel at home from the moment we arrived. Location is a little out of the centre of town but the hotel itself is excellent. We look forward to staying there again soon.
January 6, 2013
Rated 5 out of 5 by olderspur astonishingly beautiful
it doesn't look too much from the outside, but the interior provides an unexpectedly relaxed from of both luxury and beauty - tasteful and surprising. The sheer size of the lobby with its facilities invites guests to relax and enjoy being in this special environment. congratulations!
December 13, 2012
Rated 4 out of 5 by maz4 Huge Lobby!
This hotel caters for the business as well as tourist trade and can feel somewhat impersonal - a little too slick on reception for my tastes.
However the room was comfortable with very nice bathroom and the hotel's position makes it great for getting easily in and out of Munich
August 16, 2012
Rated 5 out of 5 by Rich2809 A very good hotel
Westin is a great brand in general and the property in Munich is no exception.
Great rooms, good food, friendly and helpful staff.
Very good breakfast in both the restaurant and the lounge. The hotel is good value for money.
Very well located for the mesa etc
January 15, 2013
Rated 4 out of 5 by pronto Where's the ice?
This hotel no longer has ice machines on the guestroom floors. You now must call for ice delivery. Delivery took over 30 min. and amounted to a half-full ice bucket. They say the machines were removed for hygienic reasons. Really?
November 1, 2012
Rated 5 out of 5 by Greg12 Octoberfest Stay
The hotel was warmand inviting and just what we neede after a long flight from the US. The staff were very happy to acoomodate our requests. The hotel is very convenient for access to the subway for travelling within Munich.
October 3, 2012
Rated 5 out of 5 by fvonzabern The staff was truly interested in meeting my needs
Arriving to a new city is daunting, and getting around is always an unknown. Your staff greeted us so warmly, and the Concierge was more than happy to exceed our expectations on ensuring we knew how to get around town.
January 2, 2013
Rated 5 out of 5 by Schiki Great & Comfortable Stay
Excellent hotel. Location is close to Munich City Centre and in a quiet area. Staff made my stay very pleasant. The room was very comfortable and clean. I will recommend to anyone traveling to Munich.
November 10, 2011
Rated 5 out of 5 by GreginChicago Great stay but Breakfast Buffet is too much
We enjoyed our stay at the Westin Grand in Munich. The staff and hotel were excellent. However, the price of the breakfast buffet was just too much. The food was excellent but 29 Euros for breakfast?
December 28, 2012
Rated 5 out of 5 by Nata Wonderful hotel
Quiet neighbourhood only 10 minutes drive from the center, friendly staff, spacious rooms, plenty of facilities - if it werent for the great city itself, one wouldnt leave the hotel at all:)
January 7, 2013
Rated 5 out of 5 by cpohle This is how Westin should feel
I travel a lot to Westin Hotels and I am often in Munich. The Westin Grand is my preferred Hotel in Munich and it sets the standard how Westin Hotels should be. I feel like "at home" there.
January 4, 2013
Rated 5 out of 5 by KrisPib1 Its big and roomy
I enjoy the hotel because of its room sizes, and the wide open foyer....it gives a great feeling of space and personal freedom. The staff were extremely friendly and were very supportive.
October 9, 2012
Rated 5 out of 5 by Mohd101 Very nice hotel
I stayed from 4th Jun 12 to 8th Jun 12, I really like the hotel, the location is close to the underground station and to many shops, very quiet location and helpful and friendly staff.
June 12, 2012
Rated 5 out of 5 by Gena25 This hotel is a beautiful hotel
The hotel looks new the lounge is where place we spent our evenings. Service was great. Front Desk staff was very friendly and helpful. I am a gold spg member and they did not upgrade.
January 3, 2013
Rated 4 out of 5 by Gary11 RECOMMEND
The Hotel was first class and the staff was excellent. My recommendations would be:
1.) Upgrade food in the Club
2.) Offer the Main Breakfast Buffet as an option to Platnum Travelers
September 26, 2012
Rated 3 out of 5 by khawla this hotel has baf features
There wss no customer service at all with the staff no reception at all and some one took my shoes from my room and and they egnoring that and they don't career about it at all
February 9, 2013
Rated 5 out of 5 by NiWi2000 Beds are the best
The hotel was really perfect. The beds are really soft and comfortable! Breakfast had a lot of variety. Staff was supernice and helped me with all my questions! 5 stars!!
November 5, 2012
Rated 5 out of 5 by airpaulo Reception Staff is amazing!
All reception staff is very friendly and helpful, I used to be a hotel reception manager, so I always pay attention to this are particularly. They are amazing!
September 13, 2012
Rated 5 out of 5 by TXUS Best in Munich
I have stayed at many hotels in Munich. Westin is by farthe best, from great facilities (rooms, fitness, executive lounge) and attentive staff.
June 16, 2012
Rated 5 out of 5 by davidinottawa Very nice
The corner room on the 18th floor offered fantastic views, and was quite luxurious.
The detailing of the room was fantastic, from the incredible bathroom with rain shower, to the huge amount of storage space.
A great stay at the Westin in Munich.
Downsides (that don't have a *lot* to do with the hotel) :
- the price of breakfast was an insult. I paid it the first day, but the remaining days I walked 60 seconds to the market and paid a quarter of the cost.
- the location is very accessible to the UBahn, but can be awkward coming home from downtown late at night as it was often 3 trains to get back to the hotel. But still only 15 or 20 minutes.
August 27, 2012
Rated 4 out of 5 by bostongrun Great service and clean cosy room
I feel at home during my stay at Westin Grand. Room was cosy and warm. Thumbs up for the cleanliness and the room was well-maintained.
March 12, 2013
Rated 5 out of 5 by rrc1 Excellent hotel
The service and comfort was excellent. The staff took care of us very well - especially since we were a group of 20 people!
October 3, 2012
Rated 4 out of 5 by Reem Convenient and Cordial
Service at the hotel is superb. The hotel location is great and there are good transportation options around it.
February 4, 2013
Rated 5 out of 5 by joe27 Wonderful Hotel
Stayed for five nights for Oktoberfest -
great location, facilities, staff, etc.
Highly recommend this hotel --
October 28, 2011